John Foster | Strategy Director, CDO
Telefonica

John Foster, Strategy Director, CDO, Telefonica

Appearances:



Total Telecom Congress Day 2 @ 14:50

Cognitive Intelligence: Empowering customers with their data

- Utilising the telcos unique set of data to optimise the customer experience
- Delivering customer-centric business models with AI
- Real-time management of the customer experience
- Exploiting your ‘where and when’ customer data in AI business models
- Building the chat-bot


 

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