Chief Executive Officer with a passion for Technology, Entrepreneurship, Customer Experience and Innovation. International experience combined with a strategic mindset and a focus on deliverables and implementation. Insightful leader with versatile background in telecommunication, finance, operations and business development.
Ahmad Hanandeh is the Chief Executive Officer of Zain Jordan, a leading Telecommunications company with more than 1300 employees and over 469 million US Dollars in revenues. He joined Zain Group in 2011 as Zain Sudan Chief Financial Officer and after less than three months demonstrated exceptional leadership and business acumen that he was appointed the CEO of Zain Jordan in June 2011.
Under Hanandeh’s leadership, Zain Jordan launched new technologies, expanded into new revenue streams, enhanced its Customer Experience and Satisfaction Index, increased its Employee Engagement scores, and launched the first of its kind Corporate Entrepreneurship entity within the Middle East region placing Zain Jordan as the leader in the Telecom sector within Jordan.
Prior to joining the Zain Family, Hanandeh was Chief Executive Officer of Posta Plus, a Gulf-based company specializing in world-class delivery, courier and postal services across the Middle East, for four years. During that period of his career, he accumulated unique leadership capabilities within a diverse and multicultural environment.
Back in 1994 and till 2006, he was a key member of Aramex Group, where he initially joined as an accountant and became a country manager in numerous Aramex’s Asian stations.
Throughout his career, Hanandeh focused on investing in people’s energy and company resources to better communities and provide fair and equal opportunities to its labor force by emphasizing key values of trust, respect and transparency. As a leader, Hanandeh is able to drive strategic direction and at the same time motivate people towards operational performance and excellence.
Hanandeh claimed Socrates Award 2014 as ‘Best Manager of the Year’ by the Europe Business Assembly. In May 2016, Hanandeh was presented with the ‘Champion of Change Award’ at the 2016 MENA HR Excellence Awards. In November 2016, he received an Honorary Doctorate in Business Administration from Coventry University in UK. In September 2017, he is received the award for being ‘CEO of The Year’ for The Telecoms World ME Awards 2017, in addition to many more regional and global awards received.
Hanandeh was born on 1973, and holds a Bachelor degree in Banking and Finance from Yarmouk University in 1994.