DAY TWO

Total Telecom Congress Day 2

08:00 Registration opens

Dean Bubley

09:00 Chair's opening address

Dean Bubley, Founder, Disruptive Analysis

BIG PLAYS IN GLOBAL TELECOMS

Ririek Adriansyah
09:10

Capitalising on the emerging market data explosion

  •     Understanding the shift to data services in the Indonesian context 
  •     How have smartphone penetration, telco network deployment to rural areas, and familiarization of OTT services contributes to growth of mobile?   
  •     Exploring Telkomsel’s deployment of mobile broadband networks and its impact on digital transformation 
  •     Providing economic and social opportunities for all Indonesians 
Ahmad Hanandeh
09:35

Innovation strategies for the global telecoms industry

Cormac Whelan
10:00

Presentation from Nokia

Cormac Whelan, Chief Executive Officer UK and Ireland, Nokia
10:20

Speed networking

10:40 Networking refreshments

CUSTOMER

SMART CITY

THE CONTENT PLAY

Track 1
11:20

Delivering innovations for emerging customer segments

- Customising your service offering for a segmented market
- Exploring sub-branding, MVNO models and tailored propositions
- The new consumer landscape
- Capturing the millennial customer
 
Ronald Burnett, Sales Director - EMEA, Hong Kong uCloudlink Network Technology
Track 2
11:20

Exploring the telcos role in the city of the future

- Smart city business models
- Is it necessary, or even possible, to standardise the smart city?
- Protecting critical infrastructure
- Verticals
 
Nicolas Ott, Managing Director Telecoms & M2M, Arqiva
Mikael Sandberg, Chairman, Ventura Next
Track 3
11:20

How content has revolutionised the telco?

- How have content platforms such as video, Twitch, Snapchat changed the way telcos operate?
- How can they capitalise on the opportunities this brings?
- Building networks to support the boom in mobile video
- New customers and partners
 
Patric Niederländer, Vice President Business Development Europe, Napster Inc
Track 1
11:50

Intelligent design of products and services can keep your customers happy

- Considering UI aesthetics when designing products and services
- Going beyond process and technology management
- Giving the customer an enjoyable experience
 
Nicholas Wodtke, Executive VP Digital Content, VEON
Track 2
11:50

The data play: The telco as aggregator of the smart city

- Exploiting network data to deliver smart city products and services
- Data business models
- Building data hubs
 
Track 3
11:50

Broadband TV: How the telco has revolutionised media

- OTT vs. IPTV
- Changing market dynamics and players
- Changing consumption patterns and the opportunities they bring
- Building on-demand content platforms
Track 1
12:10

The Four ‘M’s of Digital Success: A Partner view

The road leading the industry towards Digital Service Business is marked by a number of bumps, hurdles and turns.  Some of these challenges include: Mission (management mandate), Mindset (culture, thought leadership), Method (the HOW), Manpower (skills – old and new).

Not unsurprisingly, these 4 ‘M’s are the focus of investment for partners and suppliers who want to help the communications providers tackle these challenges.

We present an outside-in, candid perspective of what suppliers see: the fact behind the marketing, the reality behind the powerpoint. With a 30-year history of partnering service providers on various missions, Wipro presents a partner perspective of Digital Success.

 
Track 2
12:10

Reserved for event partner

Track 3
12:10

Reserved for event partner

ROUNTABLES: SMART TECH

round tables
12:30

Roundtables exploring new investment strategies, innovative business models and emerging technologies

  • B2B2x, a new business model opportunity?
  • Jonathan Rowan

    Moderator:
    Jonathan Rowan, Partner, Arthur D. Little

  • Do content owners now rule the telco roost?
  • Envisioning the digital telco: What can digital transformation deliver for the industry?
  • Thanos Malevitis

    Moderator:
    Thanos Malevitis, Managing Director, Accenture

  • How can network transformation deliver new revenues and savings for the telco?
  • Michael Dargue

    Moderator:
    Michael Dargue, Principal, Cartesian

  • Monetising the video opportunity
  • James Weeks

    Moderator:
    James Weeks, Product Manager, Digital Video, Accenture

  • Outpacing the competition and delivering loyalty with customer insight driven business models
  • The Four ‘M’s of Digital Success: Partner Perspective of Operator’s digital evolution
  • Satyajit Kunjur Narayan

    Moderator:
    Satyajit Kunjur Narayan, General Manager, Wipro Ltd

  • The IoT, verticals, and the telco: Can the industry capture value across all IoT ecosystems, from health to vehicles and beyond?
  • Roland da Silva

    Moderator:
    Roland da Silva, Strategy Advisor, Consultant

    13:10 Lunch & networking

    SECURITY, LOYALTY & TRUST

    SMART HOME

    AI

    Track 1
    14:20

    Building trust in the digital economy

    - Can EU GDPR level the playing field with the OTTs and allow telcos to stake a claim in the personal data economy?
    - Building products and services that will nurture loyalty and trust
    - How can telcos ensure customers trust the next wave of products and services?
    - Capitalising on the API opportunity by securing customer data
    - The role of blockchain
     
    Moderator: Dean Bubley, Founder, Disruptive Analysis
    Nicholas Oliver, Founder & CEO, people.io
    Track 2
    14:20

    Building and delivering smart home products and services

    - Business models for connected home
    - Optimising your service offering
    - AI in the home
    - Delivering in-building connectivity for the smart home
    - Devices
    - Marketing the smart home
    - Protecting the consumer
     
    Thomas Rockmann, Vice President Connected Home, Deutsche Telekom
    Wooshik Jung, Director, SK Telecom
    Ruth Wilson, Deputy Chair, ULE Alliance
    Track 3
    14:20

    Creating an environment where the telco can capitalise on the AI opportunity

    - Exploring the key AI touch points including network management, churn management, speech recognition and bots
    - The telco AI business model
    - SDN as key to realising the AI opportunity
    - VUIs and the telco

     
    Moderator: Pierre Blanchard, Senior Advisor, PRBL Advisory
    Paul Stuefer, Head of Digital Business, T - Mobile Austria GmbH
    Track 1
    14:50

    Trust – the new strategic high-ground for telcos

    - Generating insight from personal data can bring tremendous benefits to both individuals and organizations – but at ever-increasing risk of privacy and security breaches
    - Are we reaching a tolerance threshold for digital trust?
    - How can telcos capitalize on personal data while preserving privacy?
    - What are the technologies necessary to establish transparent, private and secure environments?
     
    Track 3
    14:50

    Cognitive Intelligence: Empowering customers with their data

    - Utilising the telcos unique set of data to optimise the customer experience
    - Delivering customer-centric business models with AI
    - Real-time management of the customer experience
    - Exploiting your ‘where and when’ customer data in AI business models
    - Building the chat-bot


     
    Track 1
    15:10

    Reserved for event partner

    Track 2
    15:10

    Reserved for event partner

    Track 3
    15:10

    Reserved for event partner

    ACCESS

    CONNECTED CAR

    AR/VR

    Track 1
    15:30

    Building access networks for digital futures

    - Delivering high capacity networks for the next wave of digital services
    - Understanding the access network requirements of emerging technologies including 5G, the IoT and virtualisation
    - Exploring the technology mix
     
    Moderator: Oliver Johnson, Chief Executive Officer, Point Topic
    Erol Hepsaydir, Head of RAN and Devices Strategy & Architecture, Three
    Track 2
    15:30

    Maximising the connected car opportunity

    - Understanding the ecosystem and the telcos role within it
    - The need for collaboration
    - Business models
    - Technology scope/innovation
    - Building consumer trust in the connected car
     
    Track 3
    15:30

    Developing AR & VR services

    -  VR & AR business models
    - What does the VR/AR service offering look like?
    - Monetising the VR/AR opportunity
    - How big is the opportunity?
    - Understanding the ecosystem
     
    Sam Watts, Director of Immersive Technologies, Make Real
    Dominic Collins, General Manager, Jaunt VR International, Jaunt VR

    16:00 CLOSE OF CONFERENCE

    last published: 02/Nov/17 10:25 GMT