DAY TWO

Total Telecom Congress Day 2

08:00 Registration opens

Dean Bubley

09:00 Chair's opening address

Dean Bubley, Founder, Disruptive Analysis

BIG PLAYS IN GLOBAL TELECOMS

Ririek Adriansyah
09:10

Capitalising on the emerging market data explosion

  •     Understanding the shift to data services in the Indonesian context 
  •     How have smartphone penetration, telco network deployment to rural areas, and familiarization of OTT services contributes to growth of mobile?   
  •     Exploring Telkomsel’s deployment of mobile broadband networks and its impact on digital transformation 
  •     Providing economic and social opportunities for all Indonesians 
Ahmad Hanandeh
09:35

Innovation strategies for the global telecoms industry

Cormac Whelan
10:00

Presentation from Nokia

Cormac Whelan, Chief Executive Officer UK and Ireland, Nokia
10:20

Speed networking

10:40 Networking refreshments

CUSTOMER

SMART CITY

THE CONTENT PLAY

Track 1
11:20

Delivering innovations for emerging customer segments

- Customising your service offering for a segmented market
- Exploring sub-branding, MVNO models and tailored propositions
- The new consumer landscape
- Capturing the millennial customer
 
Nick Wootten, Head of MVNOs, EE
Track 2
11:20

Exploring the telcos role in the city of the future

- Smart city business models
- Is it necessary, or even possible, to standardise the smart city?
- Protecting critical infrastructure
- Verticals
 
Mikael Sandberg, Chairman, Ventura Next
Track 3
11:20

How content has revolutionised the telco?

- How have content platforms such as video, Twitch, Snapchat changed the way telcos operate?
- How can they capitalise on the opportunities this brings?
- Building networks to support the boom in mobile video
- New customers and partners
 
Moderator: Jonathan Broughton, Senior Analyst - Home Entertainment, I.H.S.
Patric Niederländer, Vice President Business Development Europe, Napster Inc
Track 1
11:50

Intelligent design of products and services can keep your customers happy

- Considering UI aesthetics when designing products and services
- Going beyond process and technology management
- Giving the customer an enjoyable experience
 
Track 2
11:50

The data play: The telco as aggregator of the smart city

- Exploiting network data to deliver smart city products and services
- Data business models
- Building data hubs
 
Track 3
11:50

Broadband TV: How the telco has revolutionised media

- OTT vs. IPTV
- Changing market dynamics and players
- Changing consumption patterns and the opportunities they bring
- Building on-demand content platforms
Track 1
12:10

Reserved for event partner

Track 2
12:10

Reserved for event partner

Track 3
12:10

Reserved for event partner

ROUNTABLES: SMART TECH

13:10 Lunch & networking

SECURITY, LOYALTY & TRUST

SMART HOME

AI

Track 1
14:20

Building trust in the digital economy

- Can EU GDPR level the playing field with the OTTs and allow telcos to stake a claim in the personal data economy?
- Building products and services that will nurture loyalty and trust
- How can telcos ensure customers trust the next wave of products and services?
- Capitalising on the API opportunity by securing customer data
- The role of blockchain
 
Nicholas Oliver, Founder & CEO, people.io
Track 2
14:20

Building and delivering smart home products and services

- Business models for connected home
- Optimising your service offering
- AI in the home
- Delivering in-building connectivity for the smart home
- Devices
- Marketing the smart home
- Protecting the consumer
 
Track 3
14:20

Creating an environment where the telco can capitalise on the AI opportunity

- Exploring the key AI touch points including network management, churn management, speech recognition and bots
- The telco AI business model
- SDN as key to realising the AI opportunity
- VUIs and the telco

 
Souhail Haddaji, VP Transversal Programs Delivery (CEO Office), du
Paul Stuefer, Head of Digital Business, T - Mobile Austria GmbH
Track 1
14:50

Trust – the new strategic high-ground for telcos

- Generating insight from personal data can bring tremendous benefits to both individuals and organizations – but at ever-increasing risk of privacy and security breaches
- Are we reaching a tolerance threshold for digital trust?
- How can telcos capitalize on personal data while preserving privacy?
- What are the technologies necessary to establish transparent, private and secure environments?
 
Track 3
14:50

Cognitive Intelligence: Empowering customers with their data

- Utilising the telcos unique set of data to optimise the customer experience
- Delivering customer-centric business models with AI
- Real-time management of the customer experience
- Exploiting your ‘where and when’ customer data in AI business models
- Building the chat-bot


 
John Foster, Strategy Director, CDO, Telefonica
Track 1
15:10

Reserved for event partner

Track 2
15:10

Reserved for event partner

Track 3
15:10

Reserved for event partner

ACCESS

CONNECTED CAR

AR/VR

Track 1
15:30

Building access networks for digital futures

- Delivering high capacity networks for the next wave of digital services
- Understanding the access network requirements of emerging technologies including 5G, the IoT and virtualisation
- Exploring the technology mix
 
Erol Hepsaydir, Head of RAN and Devices Strategy & Architecture, Three
Track 2
15:30

Maximising the connected car opportunity

- Understanding the ecosystem and the telcos role within it
- The need for collaboration
- Business models
- Technology scope/innovation
- Building consumer trust in the connected car
 
Track 3
15:30

Developing AR & VR services

-  VR & AR business models
- What does the VR/AR service offering look like?
- Monetising the VR/AR opportunity
- How big is the opportunity?
- Understanding the ecosystem
 
Moderator: Jay Gupta, Consultant, Hot Telecom
Dominic Collins, General Manager, Jaunt VR International, Jaunt VR
Andy Gower, Head of Interactive T.V. Research, BT
Track 1
16:00

How has fixed-wireless changed the telco’s understanding of access architectures?

- Is FTTEverywhere no longer essential?
- Can 5G change our understanding of access architectures?
 
Track 2
16:00

How far can the telco go into the connected car value chain?

- Is there a play for the traditional telco in the connected car space?
- How much of the market can the telco play a part in?
 
Track 3
16:00

What is the telcos role in the AR/VR ecosystem?

- Where can the telco add value to the AR/VR value chain?
- Are they purely a dumb-pipe in the marketplace?
- Understanding the network requirements
 

CLOSE OF CONFERENCE

last published: 18/Sep/17 14:05 GMT