MOBILE FRIENDLY AGENDA

 

Dubai, 18 - 19 September 2017

Schedule

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Sep 1808:59
Conference pass
Sep 1809:00
Conference pass
Sep 1809:20
Conference pass

CEO Keynote Panel: Delivering on the 2020 promise

Keynotes
  •     Understanding the true extent of IoT and what is to come in 2020
  •     Restructuring your organisation for the IoE age 
  •     Introducing an innovative culture within the workplace 
  •     Building the platform today, ready for tomorrow
  •     Delivering 5G networks and achieving efficiency to power IoT
  •     Ensuring that telcos play a key role in the 2020 revolution 
  •     Building the next technological hub
  •     Evaluating the predictions o    50 billion connected devices by 2020  o    IoT - Equal to 11% of the world’s economy o    $6 trillion invested on IoT solutions by 2020 
Sep 1811:18
Conference pass
Sep 1811:18
Conference pass
Sep 1811:18
Conference pass
Sep 1811:20
Conference pass

Panel:

Stream 1
    generation networks are at the forefront of wholesale digitisation, with a real push towards providing for millennials in 2020. The question is, is 5G just about speed? This panel is dedicated to building a futureproof network and providing a platform for the new generation.
  •     Discovering the ever increasing appetite for data, speed and QOS
  •     Connecting future millennials with your networks
  •     Building an instant and agile system ready for IoT
  •     Understanding the importance of bandwidth to the connected world
  •     Meeting content and media expectations with a leading network
  •     Developing LTE roaming with IPX
  •     Building data collection for system improvements
  •     Discussing the impact of NFV and SDN for wholesale carriers 
Sep 1811:20
Conference pass

Constructing a virtual environment

Stream 2
  •     Combining NFV and SDN to transform networks
  •     Creating a common network revolution for VNF
  •     Improving programmability, faster service enablement and lowering of CAPEX and OPEX 
  •     Moving beyond the data centre with an end-to-end virtual network
  •     Delivering the required capacity of network functions as needed
Sep 1811:20
Conference pass

Panel: Building an insight-driven organisation for the cognitive age

Stream 3
  •     Employing a bottom-up data focused organisation 
  •     Capitalising on the opportunity to monetise data 
  •     Identifying the true benefits that data collection can produce 
  •     Protecting brand identity and customer success 
  •     Collaborating smart people and smart machines effectively
Sep 1811:40
Conference pass

Telco transformation priorities: On the roadmap to virtualisation

Stream 2
  •     Underscoring the digital transformation priorities for telcos
  •     Addressing the network technology priorities:  o    Taking the centre stage with SDN/NFV o    The need for new digital services – monetising IoT o    Virtualisation in FTTx  o    Driving 5G readiness for telco 5G
  •     Laying the foundation to build custom transformation roadmaps for individual telcos  
Sep 1811:40
Conference pass

Interview: Big data analytics: driving personalisation

Stream 3
  •     Kick-starting personalisation through cognitive, predictive and behavioural analytics
  •     Implementing location services based on in-depth data collection
  •     Developing a sophisticated, comprehensive view of the omnichannel customer 
  •     Humanising big data with real time advanced machine learning
  •     Creating instant compelling offers with customer behaviour patterns
  •     Utilising virtual assistants and chatbots as an efficient way to drive digitisation
Sep 1812:00
Conference pass

Case study: Building a decentralised data economy

Stream 3
  •     Driving data collection through future innovation 
  •     Reinventing data for AI, IoT, machine learning and VR
  •     Building a future proof data collection strategy for the IoT era 
  •     Providing customers with an information trade-off reward – “the give to get” factor
  •     Complying with local and global regulation
Sep 1812:00
Conference pass

Overcoming the challenges of SDN & NFV with integrated assurance and analytics

Stream 2
  •     Discovering the current challenges in realising SDN/NFV promises
  •     Creating a virtual future proof model ready for the era of connectivity 
  •     Finding insights through the merging of network and IT data 
  •     Shaping virtual deployments through integrated assurance and analytics 
Sep 1812:10
Conference pass

Developing Big Data analytics with Customer Engagement Optimization (CEO)

Stream 3
  •     Digital landscape growth and the rising expectations 
  •     Enhancing VOCA with structured and unstructured data through CEO applications
  •     Discovering the advantages of integrating analytics apps to support real time decisions
  •     Increasing customer confidence in providing personalised services 
Hamza Mohammad Swaid, Customer analytics and Strategy App consultant, Verint Systems Uk Ltd
Sep 1812:21
Conference pass

5. Cryptocurrencies: taking a lead on the multi-billion fintech opportunity

Stream 3
Sep 1812:22
Conference pass

6. Driving the future telecom through SDN and NFV

Stream 3
Sep 1812:22
Conference pass

2. Ensuring QoE through effective network monitoring and service assurance analytics

Stream 2
David Ceccanti, Worldwide Business Consultant Director, Commprove Ltd
Sep 1812:23
Conference pass

3. From telco’s to service providers, joining the revolution

Stream 2
Sep 1812:23
Conference pass

7. Digital tipping point: the balance between digital and human customer engagement

Stream 3
Sep 1812:24
Conference pass

4. Embracing constant connectivity

Stream 2
Sep 1814:20
Conference pass

Panel:

Stream 1
    from the leading figures in wholesale discussing the strategic challenges in the ever-changing carrier landscape. Strategising to initiate game-changing innovations whilst building an effective culture for the future telco. 
  •     Understanding how to deal with the current economic situation in wholesale
  •     Strategically building for long-term business success
  •     Discussing the relationship with OTTs
  •     Prioritising people and culture for wholesale success
  •     Initiating an innovative culture through inspired leadership
  •     Repositioning and rebranding effectively 
  •     Building or buying? The key ingredients for global success 
  •     Becoming a voice vs data carrier
Sep 1814:20
Conference pass

Redefining telecoms with blockchain

Stream 2
  •     Can blockchain reinvent telecoms? 
  •     Delivering immediate identity checks and authentication
  •     Leveraging blockchain for payment services
  •     Engaging in micro-contracts and contract verification
  •     Exploring the “infinite opportunity platform” 
Sep 1814:20
Conference pass

Fireside chat: Revamping mobile CRM for the future customer experience

Stream 3
  •     Engaging in a digital transformation project
  •     Developing CRM through OTT relationships
  •     Offering VAS through a multitude of devices
  •     Jumping aboard the train of conversation commerce with interactivity
  •     Ensuring cross-functional collaboration throughout all channels
Sep 1814:40
Conference pass

Crossing oceans to connect the planet

Stream 2
  •     Building innovative undersea cables to connect your customers
  •     Providing the content-rich services with undersea fibre optic cables
  •     Regional submarine cables to provide optimised smaller-scale connectivity
  •     Upgrading capacity reading for the influx of connectivity 
  •     Driving forward submarine networks and cable construction for the bandwidth hungry generation
Sep 1814:40
Conference pass

Fireside chat: Digitisation of customer interaction experience

Stream 3
  •     Revolutionising call centres with digitisation 
  •     Deploying a digital self service experience through web, mobile and app channels. 
  •     Driving digital sales 
  •     Building a step-wise roadmap towards an omnichannel experience 
Sep 1815:00
Conference pass

Maximising APPU: personalising subscriber experience

Stream 2
  •     Moving from ARPU to APPU through targeting valuable customers
  •     Driving top line and maximising bottom line revenues
  •     Enhancing customer experience with a tailored subscriber approach 
Sep 1815:00
Conference pass

A2P SMS Monetisation

Stream 3
  •     Understanding how A2P SMS growth is driving the business case for MNO’s
  •     What are “grey” routes and how do MNO’s detect and counter A2P “bypass”?
  •     Identifying the MNO journey to monetisation
  •     Discovering global success stories
  •     Understanding the key principles for success in A2P monetisation
Sep 1815:20
Conference pass

Generation Z: the new era of connectivity

Stream 3
  •     Engaging with the digital natives 
  •     Developing cross channel platforms with differentiated experiences
  •     Driving loyalty through constant multi platform connectivity 
  •     Building a future proof plan for generation z 
  •     Transforming systems for a distributed experience 
  •     Innovating with chatbots and seamless touchpoints 
Sep 1815:20
Conference pass

Panel:

Stream 1
    over half of the continent’s population unconnected, Africa’s TMT blueprint is no longer only for the brave. As the final frontier in broadband connectivity, the scope for carrier neutral data centres, data distribution and ecommerce revenue streams is limitless. 
  •     Understanding Africa’s data traffic
  •     Developing the connectivity landscape throughout the region
  •     Discovering the impact of 4G/LTE
  •     Connecting the disconnected 
  •     Unlocking the potential of content distribution 
  •     Building on 8 years of submarine network infrastructure in East Africa
  •     Discussing the importance of carrier-neutral data centres throughout the region 
Sep 1815:20
Conference pass

Case study: Becoming the lifestyle brand with smart home connectivity

Stream 2
  •     Integrating smart and connected devices into households
  •     Discussing the 5 pillarso    Home networkingo    Automation & controlo    Entertainmento    Surveillance & monitoringo    Do it yourself retail
  •     Offering a complete M2M, smart home package
Sep 1815:40
Conference pass

The future of messaging: Paving the way with innovation

Stream 3
  •     Discovering the three waves of instant messaging
  •     Understanding the needs of emerging markets and lite strategies
  •     Blurring the lines between the real and virtual world
  •     Revolutionising customer interaction with chatbots 
  •     Where is the money? 
  •     Realising the big messaging trends and disruptive models 
Sep 1815:50
Conference pass

Boosting ROI through LTE networks

Stream 2
  •     Deploying networks which will lead the way in 2020
  •     Creating value in the IoT with 5G
  •     Capitalising on the rich data to develop revenue streams and tailor tariffs
  •     Working with OTTs to develop revenue from network investment
  •     Differentiating through LTE service offerings
  •     Experimenting with quad play bundling to create revenue  
Sep 1816:00
Conference pass

Creating brand loyal millennials in a digital world

Stream 3
  •     Dedicating a CX loyalty strategy 
  •     Gaining loyalty with tailored content 
  •     Using analytics to understand and personalise customer experiences
  •     Contextualising customers to better improve service delivery
  •     Attracting new customers through social media
  •     Creating a marketplace of services 
Isabelle Hajri, CMO, Dhiraagu
Sep 1817:00
Conference pass

Keynote Panel: Evolution or revolution? The roadmap to going digital

Keynotes
  •     Discovering how to monetise digitisation
  •     Placing telecoms at the front of the future digitised society
  •     Driving digitisation in education and healthcare
  •     Understanding upstream industries and collaboration opportunities
  •     Taking advantage of the smart city opportunities
  •     The customer is king – realising the new customer centred revolution 
  •     Providing services throughout the communications process – how far do telcos go? 

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Sep 1909:29
Conference pass
Sep 1909:30
Conference pass

CEO Keynote Panel: The new telecom ecosystem – where do telcos fit in?

Keynotes
  •     Uncovering the new digital ecosystem
  •     Identifying the new stakeholders – IT, banking, payments, content providers
  •     Endorsing healthy competition in the industry
  •     Engaging with the customer centred paradigm to remain relevant
Sep 1910:00
Conference pass

Keynote: Transforming mobile operators into tomorrow’s TV stars

Keynotes
  •     Understanding the global shift from linear TV to On-Demand
  •     Uncovering the dilemma of piracy in emerging markets
  •     Discovering the opportunity for mobile carriers
  •     Transforming freeriders into monetised users 
  •     Partnering with OTT providers to become the centre of consumers’ entertainment experience
Sep 1910:30
Conference pass

Keynote Panel: Reacting to the role of MVNOs in the mobile landscape

Keynotes
  •     Discovering the advantages and opportunities that MVNOs bring
  •     Focusing on network strength 
  •     Reaching new market segments, specific consumer groups and niches
  •     Diversifying without changing your core values
  •     Building a win-win partnership through commercialising low-end offers
  •     Constructing cross-industry partnerships 
Sep 1911:18
Conference pass
Sep 1911:18
Conference pass
Sep 1911:18
Conference pass
Sep 1911:40
Conference pass

Panel:

Stream 1
    ctivity between Europe, Africa, India and Asia provides the opportunity for carriers to be the key gateway. With China and Europe being key players in TMT, the opportunity for wholesale carriers to collaborate on the Silk Road and be a key player in building the bridge of connectivity, is now at its greatest. 
  •     Leveraging revenue and growth through interconnectivity
  •     Sharing infrastructure and collaborating in the silk road initiative 
  •     Seeking attractive partnerships investment incentives along the silk road
  •     Unlocking the potential of Iran; the new hub of connectivity between Central Asia, Pakistan, Turkey and Europe 
  •     Finding alternative terrestrial transit routes through Eurasia 
  •     Discovering where the opportunities lie
Sep 1911:40
Conference pass

Regulating the new world of telecommunications

Stream 3
  •     Discovering the new role for regulators in the telco ecosystem 
  •     Embracing the data revolution
  •     Securing billions of connected devices 
  •     Encouraging innovation with a long-term regulation strategy  
  •     Understanding the new era of partnerships and collaboration
  •     Regtech for 5G and IoT 
Sep 1911:40
Conference pass

Developing a future proof digital strategy with partnerships

Stream 2
  •     Collaborating with third parties in a digital world 
  •     Understanding the different approaches to partner 
  •     Building services ready for digitisation 
  •     Leveraging the most cutting edge technological developments 
  •     Ensuring digital services investments and partnerships coexist with the traditional telco business
Sep 1912:00
Conference pass

Identifying new markets in the sky

Stream 2
  •     Utilising telco networks inflight 
  •     Building strong partnerships in competitive environments 
  •     Discovering success stories 
  •     Identifying the opportunity for operators
Sep 1912:00
Conference pass

Regulation for the device explosion

Stream 3
  •     Turbo charging a countries ICT laws for the new digital economy
  •     Building an environment fostering growth 
  •     Nurturing innovation with a flexible and agile regulatory strategy 
  •     Constructing a long-term regulatory plan to create a technological hub 
Sep 1912:20
Conference pass

Unravelling the privacy v personalisation paradox

Stream 3
  •     Providing a clear scope for telco innovation
  •     Personalisation vs privacy
  •     Dealing with the upsurge in data collection
  •     Embracing the data opportunity
  •     Adapting regional data laws to the new era of data collection 
Sep 1912:20
Conference pass

Digital transformation: crossing the digital chasm

Stream 2
  •     Engaging in a digital transformation project
  •     From mobile to quad play – roadmap to convergence
  •     Reinventing customer relationships
Sep 1912:41
Conference pass

1. Dealing with new security threats in the connected world

Stream 2
Peter Oxley, Vice President Global Sales & Marketing, ResponseTek
Sep 1912:41
Conference pass

3. Redefining customer experience with chatbots and seamless touchpoints

Stream 3
Reserved for NTS Retail 
Sep 1912:42
Conference pass

2. Transforming your retail strategy with in-store innovation

Stream 2
Sep 1912:42
Conference pass

4. Offering a personalised and differentiated customer experience through analytics

Stream 3
Sep 1914:20
Conference pass

Debating the international and regional standards

Stream 3
  •     Formulating a combined plan to counter the new era of cyber attacks
  •     Identifying the emerging risk
  •     Proactive protection from the entire value chain
  •     Complying with the regulation in the new space of IoT  
  •     Discussing the significant effects of a security breach
Sep 1914:20
Conference pass

Panel:

Stream 1
    now imperative for wholesale carriers to look to the future in order to be successful in an increasingly competitive business environment. Supporting traditional revenue streams whilst embracing the new, innovative services is key to success. 
  •     Building a diverse service portfolio with innovation 
  •     Shifting to a IT service organisation focusing on the customer 
  •     Implementing revolutionary technology
  •     Discussing emerging technology for wholesale carriers
  •     Debating the opportunities to invest in wholesale
  •     Driving innovation with M2M and mission-critical devices
  •     Creating seamless connectivity through the cloud 
  •     Combating the growing cyber-security threat
  •     Acknologing the importance of start-ups in the technology innovation eco-system
Sep 1914:20
Conference pass

Fireside chat: Driving the future of telecoms through emerging markets

Stream 2
  •     Determining lucrative opportunities in emerging markets
  •     Exploring the key regions and hubs
  •     Identifying the service supermarket
  •     Examples: mobile, money, broadband, cloud, content, media 
  •     Regulation as an innovation opener 
Sep 1914:50
Conference pass

Stimulating digital inclusion

Stream 2
  •     Bridging the gap to the disconnected 
  •     Providing access to opportunities in a digital age
  •     Identifying key markets and regions 
  •     Developing networks and cable construction for the under-connected  
Mandeep Bhatia, Executive Vice President of New Businesses and Initiates, Vodafone India
Sep 1914:50
Conference pass

Redefining security for the IoT era

Stream 3
  •     Preparing a secure platform before the 2020 explosion 
  •     Identifying and managing the weak spots of an all-encompassing IoT network
  •     Embedding security into future innovative services
  •     Understanding how much personal data will be online during the IoT era
  •     Wearable technology – the new hidden threat
Sep 1915:20
Conference pass

Interview: Deploying a service with coverage, capacity and roaming

Stream 2
  •     Ensuring that LTE is everywhere at all times
  •     Protecting voice revenues with interoperability, interconnectivity and roaming 
  •     Demanding a competitive and flexible model to better compete with OTTs
  •     Dealing with the increase in security threats
  •     Ensuring QoE
Sep 1915:20
Conference pass

Building a future proof CDN infrastructure

Stream 3
  •     Structuring your people and culture in a future proof strategy 
  •     Leveraging the cloud to overcome investment challenges
  •     Migrating to an integrated IP delivery infrastructure 
  •     Merging IPTV and OTT in a hybrid platform 
Sep 1915:40
Conference pass

Keynote:

Keynotes
  •     Developing OTT content for customers
  •     Driving personalization with AI
  •     Pertnering with telcos to drive success
  •     Engaging with customers through tailored content 
last published: 17/Sep/17 12:05 GMT