Theme 3: THE DIGITAL CUSTOMER

 

 

 

CUSTOMER EXPERIENCE, DATA & NEW TECHNOLOGY

 

Customer expectations are changing. Today’s customers are connected, tech savvy, content-hungry and looking for a great experience. To stay ahead, you have to deliver. In this updated track for 2018, we demonstrate what you need to do to deliver.

 

Key focus areas for 2018 include data analytics, billing, customer experience, omnichannel, loyalty, millennials & the changing face of the customer, building a digital end-user experience and more.

 

 

WHO SPONSORS?

• Mobile device security and management software providers
• Content management systems solution providers
• Digital ecosystem management solution providers
• Business intelligence solution providers
• Data analytics solution providers
• CRM/ CEM solution providers

WHO ATTENDS?

• CxOs: CEO, CTO, CIO, CCO, COO
• Digital Services
• Strategy
• Value Added Services
• Smart Services
• Data Services
• Digital Home Services
• Mobile
• M2M
• App Development
• Digital Content
• Broadband
• IPTV
• OTT Partnerships

 

 

 

 

GET INVOLVED

Contact Hazel Chen  at +65 6322 2730  or email hazel.chen@terrapinn.com