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09.00
Opening remarks from the Chair

Social strategy sponsored by

 

09.10
Keynote presentation: How to form and deepen business relationships
Mr Matt Hehman at Social Media World Melbourne

Mr Matt Hehman

Matt has been with Facebook for over 5 years. He moved to Australia in 2009 to help brands and corporations understand how to create word of mouth at scale by leveraging the Facebook platform. …

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• Connecting with more than 500 million potential customers
• Choosing your audience by location, age and interests
• Creating social advertising that works
• Building a community around your business
 

09.35
LinkedIn: Networking with customers, prospects and partners
Mr Clifford Rosenberg at Social Media World Melbourne

Mr Clifford Rosenberg

Clifford Rosenberg is the Managing Director for LinkedIn in Australia and New Zealand. In this role, Cliff’s long term focus is to grow LinkedIn’s diverse business model comprised of user subscript…

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  • How to manage your individual and company’s online brand
  • Identifying new prospects and generating sales leads
  • Establishing your company as industry experts
     

10.00
How to make social media profitable
Mr Alex Cleanthous at Social Media World Melbourne

Mr Alex Cleanthous

Alex lives at the cutting edge of online marketing. He is responsible for the testing, rapid implementation and enhancement of the latest online marketing strategies including search engine optimis…

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• Outlining key elements of a successful social media strategy
• Generating leads and making sales through social media
• Measuring social media performance
 

10.25
Morning coffee and exhibition viewing
10.55
Panel discussion: What are the most successful social networks and communication strategies?
Ms Sarah Curtis at Social Media World Melbourne

Ms Sarah Curtis

Sarah holds a Bachelor of Business degree (ECU), a Certificate in Direct Marketing (ADMA), a Certificate in Copywriting (RMIT) and is a member of the Australian Marketing Institute. In 2000 Sarah…

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Mr Michael Hauser at Social Media World Melbourne

Mr Michael Hauser

Michael Hauser has worked in the Victorian Tourism and online environment for over 10 years. Michael has worked on the development of the visitvictoria.com website, managed a major site redesign,…

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Mr Alex Cleanthous at Social Media World Melbourne

Mr Alex Cleanthous

Alex lives at the cutting edge of online marketing. He is responsible for the testing, rapid implementation and enhancement of the latest online marketing strategies including search engine optimis…

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  • The do’s & don’ts of Facebook, Twitter & Blogs
  • Centralising your efforts into a manageable and trackable campaign
  • Coping with demand through back end automation
     

11.35
How social media can help create your product offering
Mr Vivek Wagle at Social Media World Melbourne

  • Building a community around your brand to create loyalty and drive active discussions
  • Producing creative, compelling content that galvanizes your audience
  • Lowering your guard: blurring the line between you and your community
  • Using different types of feedback to optimize your product
     

12.00
How to develop your social media strategy: an action plan for every organisation
Ms Sarah Curtis at Social Media World Melbourne

Ms Sarah Curtis

Sarah holds a Bachelor of Business degree (ECU), a Certificate in Direct Marketing (ADMA), a Certificate in Copywriting (RMIT) and is a member of the Australian Marketing Institute. In 2000 Sarah…

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  • Knowing what you want from social media: how to set a social business objective
  • How much time does social media take?
  • Understanding where to start in social media - which strategies will fit your business objectives and market maturity?
  • Is your business ready for social media? And what are the implications of social media within your organisation?
     

12.25
Lunch and exhibition viewing
13.30
Combining online with offline to get the best return from your marketing dollars
Mr Michael Hauser at Social Media World Melbourne

Mr Michael Hauser

Michael Hauser has worked in the Victorian Tourism and online environment for over 10 years. Michael has worked on the development of the visitvictoria.com website, managed a major site redesign,…

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  • Where social marketing meets traditional marketing to deliver real ROI
  • Generating the biggest exposure for your brand

Social marketing

13.55
Panel discussion: What share of marketing budgets should be allocated to social media?
Ms Kate Brownell at Social Media World Melbourne

Ms Kate Brownell

Kate has over 6 years experience in digital media in Australia. During this time she has worked across both the B2B and BeC segments on transactional and informational websites for retail industry…

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Mr Michael Hauser at Social Media World Melbourne

Mr Michael Hauser

Michael Hauser has worked in the Victorian Tourism and online environment for over 10 years. Michael has worked on the development of the visitvictoria.com website, managed a major site redesign,…

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Mr. David Anstee at Social Media World Melbourne

Mr. David Anstee

David Anstee is 7-Eleven's Innovation Manager, a sessional lecture in Entrepreneurship at Swinburne University's MBA program, and an inventor. He holds a Bachelor of Commerce from the University…

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Mr Taki Konstan at Social Media World Melbourne

Mr Taki Konstan

Taki founded Atomic in 1995. With over 20 years of computing and Internet technology experience, Taki is considered an expert in his field. Taki offers strategy on harnessing the Internet, emerging…

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  • Realising the potential of reduced marketing spend
  • Choosing your messages and channels
  • Using social media to re-launch and refresh your marketing campaign as traditional avenues lose effectiveness

Social brand

Sponsored by:
14.35
Your brand’s new BFF
Mr Taki Konstan at Social Media World Melbourne

Mr Taki Konstan

Taki founded Atomic in 1995. With over 20 years of computing and Internet technology experience, Taki is considered an expert in his field. Taki offers strategy on harnessing the Internet, emerging…

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  • Learn how to build your Brand’s Best Fans Forever
  • What is your brand’s Social Capital? – Use it or lose it
  • Understand the art of social graph optimisation (SGO)
  • Maximise your efforts in the social domain – best practices and traps to avoid
  • How to build support for advanced social media adoption across your organisation
  • Trends in social – How will social marketing change in the next few years

15.00
Case study: Why 2 million people ‘like’ Slurpee
Mr. David Anstee at Social Media World Melbourne

Mr. David Anstee

David Anstee is 7-Eleven's Innovation Manager, a sessional lecture in Entrepreneurship at Swinburne University's MBA program, and an inventor. He holds a Bachelor of Commerce from the University…

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  • Creating social hype around your brand
  • Using advertising to extend the idea
  • How to spread viral videos
     

15.25
Afternoon tea and exhibition viewing
15.55
Story telling – Why brands need to start telling a story to engage consumers
Mr Josh Frith at Social Media World Melbourne

Mr Josh Frith

Josh Frith is an expert in digital strategy, next generation web, video marketing and advertising. Josh has been based in the UK for the past six years working with big brands, TV networks and…

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  • Creating a story for your brand that covers online and offline entertainment
  • Engaging audiences with compelling stories
  • Producing an emotional connection with brands
     

16.20
Using social media to improve consumer experience and engagement
Mr Jeff Richardson at Social Media World Melbourne

Mr Jeff Richardson

“Jeff developed his first web site over 14 years ago and has been involved in Internet Marketing ever since. In his late 40s, Jeff has worked in senior marketing roles for corporations such as…

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Mr Lucio Ribeiro at Social Media World Melbourne

  • How to execute microblogging and other social media efforts to boost your brand perception
  • How to make your message stand out above the rest
  • How to create interactive content to truly capture your audience
  • How to execute viral campaigns
     

Social measurement

Sponsored by:

16.45
Using social media for better business decision making
Mr Andy Gent at Social Media World Melbourne

  • You can’t manage what you can’t measure
  • Extracting meaning from social media monitoring – sorting signal from noise
  • How to source insights from listening programs and analytics
     

17.10
Panel discussion: How do I know if social media is working?
Mr Andy Gent at Social Media World Melbourne
Mr Craig Buszko at Social Media World Melbourne

Mr Craig Buszko

Craig has over 15 years of experience working with "the Net". Since 1998, Craig has specialised in business, marketing and communications strategies, helping businesses successfully navigate the…

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Ms Kate Brownell at Social Media World Melbourne

Ms Kate Brownell

Kate has over 6 years experience in digital media in Australia. During this time she has worked across both the B2B and BeC segments on transactional and informational websites for retail industry…

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Mr Iain McDonald at Social Media World Melbourne

  • Devising metrics and KPIs for tangible evaluation
  • Defining milestones and maturity markers
  • How to analyse the effectiveness of your program
  • What is and isn’t measurable? 
     

17.50
Networking drinks
Sponsors
Platinum Sponsor
Hybris AG at Social Media World Melbourne
Cloud Solutions & Connectivity Partner
Telstra Corporation Limited at Social Media World Melbourne
Gold Sponsor
Atomic Media at Social Media World Melbourne
Gold Sponsor
Webprofits at Social Media World Melbourne
Gold Sponsor
bWired Group Ltd at Social Media World Melbourne
Gold Sponsor
Agile Corporation Pty Ltd at Social Media World Melbourne
Cocktail Sponsor
Retail Decisions at Social Media World Melbourne
Event Partner
Department of Innovation, Industry and Regional Development at Social Media World Melbourne
Silver sponsor
CentricMinds at Social Media World Melbourne
Silver sponsor
EPiServer at Social Media World Melbourne
Silver sponsor
Sitecore Australia at Social Media World Melbourne
Silver sponsor
Australia Post at Social Media World Melbourne
Silver sponsor
Kentico at Social Media World Melbourne
Silver sponsor
Design Industries at Social Media World Melbourne
Silver sponsor
BlueArc at Social Media World Melbourne
Silver sponsor
Centre Smart IT Solutions at Social Media World Melbourne
Silver sponsor
Elcom Technology at Social Media World Melbourne
Silver sponsor
Yahoo!7 at Social Media World Melbourne
Silver sponsor
Buzz Numbers at Social Media World Melbourne
Silver sponsor
White Dog Green Frog at Social Media World Melbourne
Silver Sponsor
Sensis Pty Ltd at Social Media World Melbourne
Silver sponsor
Clear Light Digital Pty Ltd at Social Media World Melbourne
Silver Sponsor
Net Registry at Social Media World Melbourne
Silver sponsor
Get Started Pty Ltd at Social Media World Melbourne
Silver sponsor
The Click Agency at Social Media World Melbourne