Ron Kaufman - The Service Leadership Workshop (Friday 27th April)

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Ron Kaufman - The Service Leadership Workshop (Friday 27th April 2012)
Mr. Ron Kaufman at Social Media World Asia

Mr. Ron Kaufman

Ron Kaufman is the world’s leading educator and motivator for uplifting customer service and building service cultures. • Author of Uplifting Service and 14 other books on service, business and inspiration. • Rated one of the world’s “Top 25 Who’s...

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This interactive one day workshop educates senior managers with best practices to spur immediate and lasting cultural change throughout organisations, building an uplifting service culture for a sustainable competitive advantage.

Key benefits:
• Increase profitability, capture unclaimed market share, secure higher employee engagement and increase customer loyalty.

• Discover the fundamental principles to raise service levels and improve customer experience at every contact point.

• Take away proven strategies, best practices, and techniques to reinforce a service culture in 12 essential areas.

Download the complete workshop brochure to find out more!

Watch the video to find out how YOU and your company / organisation can benefit from the workshop!

Register for the workshop now, get your pass at $1,095! Group discounts are available for 3 pax and above!

Sponsors
Gold Sponsor
M1 Limited at Social Media World Asia
Silver Partner
SoftLayer Technologies, Inc. at Social Media World Asia
Networking Bar Sponsor
IP Mirror Private Limited at Social Media World Asia
Innovation Sponsor
Singapore Telecommunications Limited at Social Media World Asia
Session Sponsor
Sitecore International A/S at Social Media World Asia