SME Internet Summit 2012

SME Internet Summit 2012 ›

Ron Kaufman - The Service Leadership Workshop (Friday 27th April 2012) ›

last modified: 08 May '12

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08.00

Registration

09.00

Chairman's opening remarks

› Mr Baldeep Gill, Director, The Asia Pacific Consulting Group

Advancing to the next level

09.15

Building a business model for the next generation of SMEs

· How SMEs can increase their customer base by adopting the use of internet technology

· Changing up the business model to cultivate leads and generate revenues

· The strategic thrust for SMEs – what will the next years hold for Asian SMEs?

› Ms Winnie Khoo, COO, PropertyGuru

09.50

Panel: The digital frontier and how SMEs can lead the charge

Mr Dumas Chin

Dumas Chin is the Vice President, Business Sales of SingTel. He leads a high performing team of sales and marketing professionals in delivering SingTel's carrier and ICT services and solutions to the SME segment. He has a strong background in...

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Mr Lawrence Lau

Mr Lawrence Lau is the Group Managing Director of Fei Fah Group of Companies, with regional operations located in Singapore, Malaysia and Hong Kong. He has successfully turned a once traditional Chinese medical hall into a renowned organization with ...

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Mr Vinod Nair

Vinod is the founder and CEO of SmartLoans.sg, Singapore's leading online loan comparison site. Vinod has 5 years experience as an Internet entrepreneur, and has successfully built significant traffic and conversions on tiny marketing budgets.

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Moderator:

· Mobilising your enterprise with innovative technology

· Key insights into improving agility and flexibility to drive growth in your market

· How SMEs can leverage technology to bridge the gap and grow sustainable revenue streams

› Mr Dumas Chin, VP - Business Sales, SingTel
› Mr Lawrence Lau, Group Managing Director, Fei Fah Group of Companies
› Mr Vinod Nair, CEO, SmartLoans.sg
› Mr Baldeep Gill, Director, The Asia Pacific Consulting Group

10.30

Morning refreshments & Exhibition Viewing

Realising revenues online

11.30

e-Commerce: Staying ahead of the game

Mr Lawrence Lau

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· B2B or B2C, how do I know which internet technology to employ for the different models?

· Reducing transactional overheads with technology

· How to build a safe e-Commerce platform to win credibility with consumers

› Mr Lawrence Lau, Group Managing Director, Fei Fah Group of Companies

12.00

Case study: Converting clicks to commerce on Sold.sg

Mr Chiou Hao Chan

Chiou Hao is an internet veteran with over 14 years of experience in the industry. A seasoned entrepreneur, he started his first venture capitalist funded internet consultancy firm, IntraComm, in 1997 and grew it to over 120 employees with offices...

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› Mr Chiou Hao Chan, Co-Founder, Sold.sg

12.30

Panel: Enticing the digital consumer to buy

Mr Chiou Hao Chan

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Mr Patrick Linden at SME Internet Summit

Mr Adrian Tan

Mr Adrian Tan is currently the Chief Operating Officer of Groupon Singapore, Singapore’s trusted City Guide, and Head of APAC Travel for Groupon. Adrian’s career spans over 15 years within the IT industry in the area of Marketing and Business...

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Moderator:

· How to analyse Digital Consumer trends and optimise the use of this information

· Providing the right information to the Digital Consumer

· Key innovations to make it easier and safer for the Digital Consumer to purchase

13.00

Exhibition Viewing

Technology & Applications

14.00

Protect your online brand name with the right strategy

Ms Janna Lam

Miss Janna Lam has served as the Chief Executive Officer of the IP Mirror Group since 2000. She has more than 10 years of experience in the Domain Name industry. Her professional expertise lies in Domain Name Dispute & Recovery where she has...

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› Ms Janna Lam, CEO, IP Mirror

14.30

Cloud computing for SMEs - What works?

Mr Alex Tan

Mr. Tan joined M1 in October 2009. Prior to joining M1, he was one of the Managing Directors and owners of QALA Singapore Pte Ltd and the QMax group of companies. While leading the group operations at QALA and QMax, he was responsible for the first...

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· Understanding what is cloud computing and how SMEs can maximise its benefits to improve business productivity

· How to improve business agility with cloud computing

· Managing the transition smoothly to a cloud environment with minimal disruption to business

› Mr Alex Tan, Director, Product Development, M1

15.00

How Groupon built its success on the growth of internet technology and strategy

Mr Adrian Tan

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› Mr Adrian Tan, COO, Groupon Singapore

15.30

Afternoon Refreshments & Exhibition Viewing

Building the modern enterprise

16.00

Modern media and guerilla marketing: Key lessons from a Singaporean success story

Mr Julian Low

Julian is a co-founder of Zopim, the leading livechat solution company based in Singapore. Lover of the web, its democratic values and all things fun.

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› Mr Julian Low, Co-Founder, ZopIM

16.30

Driving web traffic on a tight budget and improving conversions

Mr Vinod Nair

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› Mr Vinod Nair, CEO, SmartLoans.sg

17.00

Leveraging social media and using your resources wisely

Ms Margaret Marshall

Margaret Marshall is the manager of sales and marketing for MENU Pte. Ltd. Food & Drinks Group, which owns and operates three restaurants and two microbreweries under Brewerkz and Café Iguana brands. Prior to joining the MENU group, she has worked...

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