Roberto Abbondio | Managing Director - New Digital Business
Eurostar

Roberto Abbondio, Managing Director - New Digital Business, Eurostar

As Managing Director of New Digital Business, Roberto leads strategic projects to transform Eurostar into an effective digital retailer by engaging the customer with innovative and relevant ancillary propositions, alongside the core rail business. Roberto joined in 2017 from Cathay Pacific where he served as Managing Director of Cathay Pacific Holidays in Hong Kong, leading its transition to a modern digitalised one-stop shop for the airline. Prior to that he was part of the start-up of Hostelbookers.com and he worked for Expedia as Business Development Director for their b2b division, based in Paris. In his early career, after his Political Economics degree at Bocconi in Milan, Roberto covered various roles at British Airways, including country commercial manager Argentina and other revenue management positions in their London headquarters.

Appearances:



Rail Festival Day 1 @ 14:45

Driving commercial growth in rail with ancillary services and partnerships

  • Sharing Eurostar’s approach to new digital business and commercial success
  • Facilitating the full trip and fighting back against commoditisation
  • Using data and a curated proposition to individualise the relationship with customers

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