Connectivity

 

ConFIRMED SPEAKERS

 

Anne-Claire Baschet, Director Project Factory, SNCF

Anne-Claire Baschet
Director Project Factory
SNCF

Jakob Åhgren Thörnblad

Jakob Ahgren  
Head of High Speed Train Products & customer offerings, 
JS

Michael Kistler, Head of Marketing Communication & E-Business, Rhaetian Railway

Michael Kistler 
Head of Marketing, Communication and E-Business
Rhaetian Railway

Rafael Cuesta, Head Of Innovation, Transport for Greater Manchester

Rafael Cuesta 
Head Of Innovation      Transport for Greater Manchester

 

SEE MORE SPEAKERS

 

CONNECTIVITY, Monday 12 November 2018

12:00

Welcome Lunch

ONBOARD WIFI

Anne-Claire Baschet
CONNECTIVITY
13:00

Improving customer experience at SNCF with connectivity and digital services

  • Discover the new digital initiatives SNCF are implementing to improve onboard experience
  • Hear how they have developed their connectivity services from a ‘digital desert’ to haven, using design thinking
  • Understand the business case for improved connectivity and how these services can be evolved further
Rafael Cuesta
CONNECTIVITY
13:30

Taking wi-fi services to the next level on Manchester’s public transport

  • Evaluate the business case for improving quality of wi-fi on trams
  • Get to grips with how 5G and IoT can relieve traffic from current networks
  • Integrating these into the wider passenger experience strategy to create seamless journeys
CONNECTIVITY
14:30

The technological pillars of onboard experience at SJ

  • Overhauling wi-fi equipment and the challenges of rolling out updates to entire fleet
  • Understanding the economic impact of digital platform features and using them to drive ancillary revenue
  • Predicting the commercial benefits of a fully connected workforce
15:00

Afternoon Networking Coffee

INFOTAINMENT

Michael Kistler
CONNECTIVITY
15:30

Sharing the Bernina & Glacier Express’ approach to Infotainment

  • Sharing the impact of connectivity & onboard infotainment on our customers
  • Discussing the challenges around implementing an infotainment system and creating valuable content
  • Developing our platform for the future to improve the solutions in place
17:00

Welcome Networking Drinks

last published: 18/Jul/18 17:25

 

 

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