Dubai Metro Site Visit - hosted by Serco

Serco is an international service company that improves the quality and efficiency of essential services that matter to millions of people around the world. We work in partnership with our customers combining local know-how with a deep public services ethos.

Serco improves services by managing people, processes and assets more effectively. We advise policy makers, design innovative solutions, Integrate systems and services and deliver to the public.

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As our VIP guest on the Rail technical visit they got exclusive access to the massive “Operation Control Centre (OCC)” in Al Rashidiya. It is located in a highly secured building. A gigantic screen measuring 32.6 meters long and 3.6 meters high shows it all, including the power supply, real-time train movement and even the smallest of details regarding the operation.

The OCC, equipped with high-tech equipments runs trains, monitors them, as well as stations, tracks and tunnels. The control room has a viewing gallery, maintenance and support room, police room and most importantly, a crisis management room.

Apart from visiting the amazing Dubai Metro OCC they got an opportunity to visit the Depot facilities (Light Maintenance Depot / Heavy Maintenance Depot, Wash plant, Train onboard facilities).