Innovation, best practice & ROI for all businesses (#loyaltyasia)
Asia’s definitive loyalty strategy, customer engagement & retention conference
Loyalty World Asia 2012 is a two-day B2B conference for all B2C businesses – retail, airlines, travel, entertainment, banking & financial services, and more who are seeking out the best ideas to realise & maximise returns from customer retention and loyalty programs.
Loyalty World Asia is about understanding what customer management actually means today in Asia’s incredibly dynamic & diverse marketplace with an increasingly discerning customer base. Loyalty World Asia brings forth a loyalty marketing leadership strategy agenda that enables you to understand your customers better in order to reduce customer churn and increase profitability.
Loyalty World Asia 2012 is co-located with Big Data World Asia 2012!
Loyalty World Asia is where senior marketers come to debate new strategy, technology and techniques over 2 days
Come to Loyalty World Asia and learn:
- How to leverage reward and recognition programs to drive measurable business results
- How to integrate gaming platforms and location-based services to increase loyalty
- How to monetise social media and new technologies that are driving engagement
- How to identify and interpret key data to forge greater customer engagement and trust
- How to incorporate a cohesive, all-encompassing, cross‐channel customer loyalty strategy
- How to differentiate customer needs and manage effective marketing campaigns
- How to optimise points programs and incorporate innovative reward incentives
- How to maximise the value obtained from cross-industry partnerships
- How to improve returns on business intelligence through effective CRM data investments
Who should attend
By Industry:
- Airlines
- Banks
- E-Commerce Portals
- Fast-Moving Consumer Goods
- Food & Beverage
- Health & Wellness
- High-Tech & Electronics
- Hotels
- Leisure
- Retail / Luxury Retail
- Telecom Operators
- Utilities
Who should attend
By Role:
- Head of Marketing
- Head of Branding
- Head of E-Commerce
- CIO / Head of IT
- Head of Social Media
- Head of Online / Digital
- Head of Loyalty
- Head of CRM
- Head of Customer Experience
- Head of Rewards
- Head of Customer Insights/Intelligence
- Head of Customer Analytics
Who should sponsor
- Card manufacturers and integrators
- Consultants (Brand, Customer and Loyalty)
- Enterprise technology (CRM, Data Mining, Business Intelligence)
- Loyalty rewards & coalition programme systems
- Payment solutions
- Social Media (consultants, SEO, Buzz Monitoring, Marketing Agencies, Lawyers, ORM)
- Web and customer analytics
