Hong Kong's Customer Festival 2014,MIRA Hotel, Hong Kong
Customer strategy for all brands in Greater China - Hong Kong's Customer Festival 2014

Thomas Yung | Director of Information Management
Shangri-La International Hotel Management

Thomas Yung, Director of Information Management, Shangri-La International Hotel Management

Mr. Yung is the Director of Information Management from Shangri-La Hotels and Resorts.

He has extensive experiences in the Information Technology industry with in-depth knowledge in Data Warehousing, Business Intelligence, Data Mining, Customer Relationship Management, Big Data and Project Management for more than 20 years. Mr. Yung held senior positions at consulting firm with experiences in different industries (Banking, Airline, Government and others) before joining Shangri-La. 

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Appearances coming up:

Premium Conference, Tuesday, 2 September 2014


@ 09.30
The future of customer engagement in the world of technology (10 mins Q&A)

sponsors
Gold Sponsor
GfK at Hong Kong's Customer Festival 2014
Associate Sponsor
Avios Group at Hong Kong's Customer Festival 2014
Exhibitor
Avention Inc. at Hong Kong's Customer Festival 2014
Exhibitor
Softlayer Technologies Asia Pte Ltd at Hong Kong's Customer Festival 2014
Exhibitor
Storm at Hong Kong's Customer Festival 2014
co-located with
  • Loyalty World Hong Kong 2014
  • Big Data World Hong Kong 2014
  • OmniChannel World Hong Kong 2014
  • Engagement World Hong Kong 2014
  • Experience World Hong Kong 2014