Hong Kong's Customer Festival 2014,MIRA Hotel, Hong Kong
Customer strategy for all brands in Greater China - Hong Kong's Customer Festival 2014

Prof Eric Tsui | Professor
Hong Kong Polytechnic University

Prof Eric Tsui, Professor, Hong Kong Polytechnic University

Appointed as the Professor of Knowledge Management at the Hong Kong Polytechnic University under the President’s Distinguished Professionals Scheme in September 2002, he joined the university as a full time staff in March 2005. In the past 9 years, he has designed and delivered numerous public and custom-designed knowledge management and technologies workshops. He has also consulted for many government departments and private organizations in Australia, Hong Kong, Thailand, Singapore, Malaysia, and Brunei.President’s Distinguished Professionals Scheme in September 2002,
 
Between August 2000 and January 2005, he assumed the roles of Chief Research Officer, Asia Pacific for CSC as well as Innovation Manager at Australian Mutual Provident (AMP) and Maybank, two strategic outsourcing accounts at CSC in Asia Pacific region. Eric was responsible for strategic research, knowledge brokering (between CSC and the clients), innovation management and university-industry collaborations.
 
His research areas are on knowledge management technologies, portal engineering, cloud computing, and blended learning. His has published in, among others, Expert Systems With Applications and Information Processing and Management journals.

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Appearances coming up:

Premium Conference, Tuesday, 2 September 2014


@ 14.30
Cloud Computing for service innovations

sponsors
Gold Sponsor
GfK at Hong Kong's Customer Festival 2014
Associate Sponsor
Avios Group at Hong Kong's Customer Festival 2014
Exhibitor
Avention Inc. at Hong Kong's Customer Festival 2014
Exhibitor
Softlayer Technologies Asia Pte Ltd at Hong Kong's Customer Festival 2014
Exhibitor
Storm at Hong Kong's Customer Festival 2014
co-located with
  • Loyalty World Hong Kong 2014
  • Big Data World Hong Kong 2014
  • OmniChannel World Hong Kong 2014
  • Engagement World Hong Kong 2014
  • Experience World Hong Kong 2014