Hong Kong's Customer Festival 2014,MIRA Hotel, Hong Kong
Customer strategy for all brands in Greater China - Hong Kong's Customer Festival 2014
 

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Best ideas and strategies to secure customer loyalty

Show overview

Hong Kong's Customer Festival 2014 is a unique platform for Hong Kong & Greater China’s loyalty marketing and business intelligence frontiers to access the very best of ideas to secure customer loyalty and stay ahead of the competition amidst a rapidly changing global marketplace.

Attendees will  walk away with ideas that drive change and innovate, and also be exposed to new technologies that drives CRM effectiveness and data analytics to achieve productivity in one's marketing campaign.

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Event format

  • An interactive exhibition featuring international innovators
  • Premium Agenda featuring regional and international keynotes
  • Panel Discussions
  • Industry Roundtable Sessions
  • Speed Networking
  • 1-2-1 meetings
  • Online and mobile app networking tool

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Premium Agenda

Come and learn how to:

  • Effectively engage customers via social media
  • Increase revenue from M-Commerce
  • Transform in-store experience
  • Personalise offers with predictive analytics
  • Justify your investment in Big Data
  • Build Big Data into a whole business strategy
  • Achieve multi-channel loyalty

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Who attends

  • CMO / Head of Marketing
  • CIO / Head of IT
  • Head of Loyalty
  • Head of CRM
  • Head of Multi-Channel
  • Data Scientist/Analyst
  • Head of Data Warehousing
  • Data Intelligence Architect
  • Head of Customer Analytics
  • Head of Customer Insights/Intelligence
  • Head of Branding
  • Head of Digital
  • Head of E-Commerce
  • Head of Mobile

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World-class speakers

  • 7-Eleven
  • Blackberry
  • DBS Bank
  • Fossil
  • Hong Kong Broadband Network
  • Hong Kong Television Network
  • Hyatt Hotels APAC
  • Millenium & Copthorne International
  • New Balance Athletic Shoes
  • ShopDesCreateurs.com
  • The Estee Lauder Companies
  • Zorpia

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sponsors
Gold Sponsor
GfK at Hong Kong's Customer Festival 2014
Associate Sponsor
Avios Group at Hong Kong's Customer Festival 2014
Exhibitor
Avention Inc. at Hong Kong's Customer Festival 2014
Exhibitor
Softlayer Technologies Asia Pte Ltd at Hong Kong's Customer Festival 2014
Exhibitor
Storm at Hong Kong's Customer Festival 2014
co-located with
  • Loyalty World Hong Kong 2014
  • Big Data World Hong Kong 2014
  • OmniChannel World Hong Kong 2014
  • Engagement World Hong Kong 2014
  • Experience World Hong Kong 2014