Hong Kong's Customer Festival 2014,MIRA Hotel, Hong Kong
Customer strategy for all brands in Greater China - Hong Kong's Customer Festival 2014
 

Engaging conference formats for an all-rounded learning experience

About the new formats

In order to stimulate debate and discussion between attendees we are introducing some innovative session formats that will guarantee to spark the conversation.

Don't sit on the sidelines, engage with the CEOs, CMOs, CIO, CTOs, Heads of Loyalty, Customer Analytics and IT in these interactive sessions.

 

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Keynote sessions

Hear from the best of class as they discuss and debate the most pertinent issues on our industry devised programme.

Share strategic insights on the burgeoning opportunities in the customer-centric industry and customer loyalty, as well as the challenges in nurturing loyal customers these days.

 

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Panel/Focus discussions

As the name suggest, focus discussions are carried out with a group of experts on stage kickstarting the discussion on a particular topic. Thereafter, the audience can interact and throw in questions at the panel.

 

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Brainstorming roundtables

A roundtable discussion enables a smaller, more focused discussion on or around specific topics of interest.

The small number of participants (usually not more than 20 per table) and the layout of the roundtable encourage the maximum level of interactivity and problem-solving.

 

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Ignite sessions

Following this exciting presentation that has sparked off to allow you to hear more ideas in less time and in a more pictorial manner, look out for a presenter that will deliver their thoughts in thoughts in 20-30 slides, 30 seconds a slide.

A Q&A session with the speakers follows after the presentation, giving audience an opportunity to interact and ask more business-oriented questions.

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On-floor seminars

Technical, hands-on learning is what on-floor seminars are about. Here, solution providers provide best tips on implementing particular data analytics solution or loyalty programme to strengthen their existing strategy.

 

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sponsors
Gold Sponsor
GfK at Hong Kong's Customer Festival 2014
Associate Sponsor
Avios Group at Hong Kong's Customer Festival 2014
Exhibitor
Avention Inc. at Hong Kong's Customer Festival 2014
Exhibitor
Softlayer Technologies Asia Pte Ltd at Hong Kong's Customer Festival 2014
Exhibitor
Storm at Hong Kong's Customer Festival 2014
co-located with
  • Loyalty World Hong Kong 2014
  • Big Data World Hong Kong 2014
  • OmniChannel World Hong Kong 2014
  • Engagement World Hong Kong 2014
  • Experience World Hong Kong 2014