Paul Misener | Vice President of Global Innovation Policy and Communications Amazon.com, Inc.
Home Delivery World Day 1 @ 08:45
Keynote: Purposeful innovation at Amazon
The key to sustained innovation is being purposeful both in mission and process
Understanding the four principles: customer obsession rather than competitor focus; passion for invention; commitment to operational excellence and long-term thinking
Innovation, experimentation, and failure—what is the Amazon school of thought regarding this and how they ultimately lead to great development
With a particular focus on fulfillment operations and package deliveries, we will explore some of Amazon’s technological innovations and business innovations – some that employed existing internal expertise, others that required invention from scratch