Paul Misener | Vice President of Global Innovation Policy and Communications
Amazon.com, Inc.

Paul Misener, Vice President of Global Innovation Policy and Communications, Amazon.com, Inc.

Appearances:



Home Delivery World Day 1 @ 08:45

Keynote: Purposeful innovation at Amazon

  • The key to sustained innovation is being purposeful both in mission and process
  • Understanding the four principles: customer obsession rather than competitor focus; passion for invention; commitment to operational excellence and long-term thinking
  • Innovation, experimentation, and failure—what is the Amazon school of thought regarding this and how they ultimately lead to great development
  • With a particular focus on fulfillment operations and package deliveries, we will explore some of Amazon’s technological innovations and business innovations – some that employed existing internal expertise, others that required invention from scratch

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