Home Delivery World workshops enable you to participate in a variety of formats such as presentations, case studies, panels, roundtables and interactive exercises to foster engagement and networking on a specific subject matter.
Driving innovation and profitability in your grocery eCommerce business
This in-depth workshop is designed for brick-and-mortar grocers and online grocers to build and/or expand a profitable eCommerce operation. The workshop will address critical topics such as
click & collect, home delivery in-store pick models, dedicated fulfillment space and food safety
1:20pm - Click & Collect, delivery, or both?
1:50pm - What are key attributes to optimize the in-store pick model?
2:20pm - Dedicated fulfillment space: what are the options and when to consider?
2:50pm - Understanding food safety and how to maintain the cold chain
3:05pm - In-house execution vs. outsourcing: what factors do we have to consider?
3:35pm - Where can we identify opportunities to increase personalization to the customer and your brand?
3:55pm - Evaluating marketplaces and endless aisles
4:15pm - What are the most important metrics to consider to optimize grocery eCommerce?
4:30pm - End of Workshop
, COO and Co-Founder,
About the workshop leader:
Scott is an experienced practitioner in the on-line grocery space. He has 20+ years of hands-on experience - and continues to be one of the thought leaders in the development of the channel. He spent 15 years on the executive team at Peapod, where he held a variety of general management roles, with particular emphasis on operations, supply chain, merchandising and finance. Post Peapod he spent 3 years consulting with a number of grocers, helping them in all aspects of their on-line offerings. After spending a short period as COO at Door to Door Organics, early in 2018 he co-founded locai Solutions. locai has a deep bench of e-grocery consulting, and a full suite ecommerce platform that they are white labeling to grocers, either in total or by plugging in some unique features to existing front ends.