Pre-conference Day Workshops

Home Delivery World workshops enable you to participate in a variety of formats such as presentations, case studies, panels, roundtables and interactive exercises to foster engagement and networking on a specific subject matter.
Driving innovation and profitability in your grocery eCommerce business
This in-depth workshop is designed for brick-and-mortar grocers and online grocers to build and/or expand a profitable eCommerce operation. The workshop will address critical topics such as  click & collect, home delivery in-store pick models, dedicated fulfillment space and food safety .
Workshop schedule:
  • 1:20pm - Click & Collect, delivery, or both?
  • 1:50pm - What are key attributes to optimize the in-store pick model?
  • 2:20pm - Dedicated fulfillment space:  what are the options and when to consider?
  • 2:50pm - Understanding food safety and how to maintain the cold chain
  • 3:05pm - In-house execution vs. outsourcing: what factors do we have to consider?
  • 3:35pm - Where can we identify opportunities to increase personalization to the customer and your brand?
  • 3:55pm - Evaluating marketplaces and endless aisles
  • 4:15pm - What are the most important metrics to consider to optimize grocery eCommerce?
  • 4:30pm - End of Workshop​
Workshop leader:
Scott DeGraeve , COO and Co-Founder,  locai Solutions
About the workshop leader:
Scott is an experienced practitioner in the on-line grocery space.  He has 20+ years of hands-on experience - and continues to be one of the thought leaders in the development of the channel.  He spent 15 years on the executive team at Peapod, where he held a variety of general management roles, with particular emphasis on operations, supply chain, merchandising and finance.  Post Peapod he spent 3 years consulting with a number of grocers, helping them in all aspects of their on-line offerings.  After spending a short period as COO at Door to Door Organics, early in 2018 he co-founded locai Solutions.  locai has a deep bench of e-grocery consulting, and a full suite ecommerce platform that they are white labeling to grocers, either in total or by plugging in some unique features to existing front ends.

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