Supply Chain & Innovation, Wednesday 18 April 2018

8:00 am Breakfast and registration

Scott DeGraeve

Chairperson's opening remarks

Scott DeGraeve, Former SVP, Principal, Former Peapod / Scott DeGraeve Consulting
Paul Misener

Keynote: Purposeful innovation at Amazon

  • The key to sustained innovation is being purposeful both in mission and process
  • Understanding the four principles: customer obsession rather than competitor focus; passion for invention; commitment to operational excellence and long-term thinking
  • Innovation, experimentation, and failure—what is the Amazon school of thought regarding this and how they ultimately lead to great development
  • With a particular focus on fulfillment operations and package deliveries, we will explore some of Amazon’s technological innovations and business innovations – some that employed existing internal expertise, others that required invention from scratch
Paul Misener, Vice President of Global Innovation Policy and Communications,, Inc.
Jason Lepes

Innovations within and beyond grocery last mile delivery – Where are we today and what’s next

  • Evaluating the current environment and profitability of grocery last mile delivery
  • Drones dropping boxes down our chimneys and marketplaces for everything – what will be the next massive improvements to service and convenience?
  • Exploring new innovations within and beyond the last mile through new brands, small businesses, and the Northeast’s busiest people
Jason Lepes, Vice President, Head of Merchandising, FreshDirect
Brian Bourke

Thinking beyond home delivery

  • Integrating marketing into your home delivery experience
  • Expanding outside the U.S using creative tech enabled software
  • Utilizing air as a domestic heavyweight option
Brian Bourke, Vice President of Marketing, SEKO Logistics

Speed Networking

Melonee Wise
Supply Chain & Innovation

Implementing robots directly into the warehouse and maximizing performance

  • Increasing volume - Implementing robots into locations with highest pick volumes to free up man hours
  • WMS - introducing robots with higher load capacity into receiving area to transport inbound loads to put-away locations in the warehouse
  • Efficiency – Increasing employee and warehouse productivity by keeping up with demand and reducing overflow of inventory
  • Real-world use cases — Analyzing case study examples of warehouses using robots
Melonee Wise, Chief Executive Officer, Fetch Robotics
Marcus Arbelbide
Supply Chain & Innovation

How omnichannel merchants can use new innovative home delivery services such as AR to ship heavyweight bulky items whilst maintaining great user experience

  • Is there a viable future in heavyweight items moving completely to online?
  • Exploring innovations that will help furniture shippers shift and evolve with the growth of eCommerce
  • Using augmented reality as a tool to build customer trust and reduce returns
Marcus Arbelbide, VP of Supply Chain Solutions, BuildDirect
Joe Chappell
Supply Chain & Innovation

Preparing your eCommerce network and fulfillment center for the final mile

  • Understanding the operational challenges facing your fulfillment center because of the battle for final mile
  • Key operational processes and technologies that are final mile enablers 
  • Important metrics you should know about your operation when racing for the final mile
Joe Chappell, Senior Manager, Distribution Center Design, The Home Depot
Luther Webb, Director, Operations & Solutions Development, Honeywell Intelligrated
round tables


Business Intelligence - Best practices for monitoring parcel KPI’s
Aaron Guild

Aaron Guild, Strategic Solutions Manager, Green Mountain Technology

Debunking the last mile myth! – Analyzing and addressing the complexities of achieving a sustainable model
Tom Fiorita

Tom Fiorita, CEO, Point Pickup Technologies, Inc.

eCommerce & SNAP - How do you extend your offering to under-served communities
Luis Ferioli

Luis Ferioli, Vice President of Service Operations, Schwan’s Home Service Inc

eCommerce Distribution – How do you maintain cost efficiencies across your distribution networks?
Christine Pfleckl

Christine Pfleckl, Senior Director, Distribution and Logistics, Harry's

Hypergrowth, Scalability, and Disruption – the current state of eCommerce and home delivery
Scott Ruffin

Scott Ruffin, Chief Strategy Officer, JW Logistics

Online grocery shopping - Exploring opportunities that will help consumers embrace grocery eCommerce
Mario Fiorucci

Mario Fiorucci, CEO, The Healthy Butcher Inc

Redefining white glove – Navigating changing consumer requirements and expectations
Tom McIntyre

Tom McIntyre, Strategic Clients Director, SEKO Logistics

Regulation and logistics – Evaluating the regulatory landscape and its effects on the logistics industry
Shawn Swearingen

Shawn Swearingen, Executive Director, Clda

Savings on small parcel freight - What are the components to balancing your cost savings with customer experience?
Michael Villa

Michael Villa, Director of Operations, Brixton, LLC

Shipping decisions - Customer experience is critical to dictating shipping decisions
Dennis Nicoski

Dennis Nicoski, Director, Strategy and Contracts, United States Postal Service

Store-based fulfillment - Balancing cost, customer experience and operational concerns
Dan Byrne

Dan Byrne, VP, Business Development, USPack Logistics, LLC

The “true” cost of same-day delivery – Understanding the “cost drivers” of various same-day delivery models and how they relate to consumer value
Richard Palmer

Richard Palmer, VP Enterprise Accounts, TForce

Workforce efficiency – Hiring last mile delivery workforces at speed & scale
Nikhil Deshmukh

Nikhil Deshmukh, Lead Data Scientist, Fountain



Ryan Quinlan
Supply Chain & Innovation

The tech behind voice ordering and customer fulfillment

  • How does Google continue to leverage AI and put it in the home, the car and the workplace?
  • Voice shopping – what is the tech behind it and how is it revolutionizing the movement of product?
  • Case study example of how orders are personalized and fulfilled same-day
Ryan Quinlan, Head of Fulfillment, Google Express
Michael Pezzicola, Head of Operations - Expansion, Google Express
Panel discussion
Supply Chain & Innovation

Panel: How to leverage business analytics to improve shipping and eCommerce performance across the enterprise

  • The leveraging of data to establish cross departmental KPIs
  • The difference between real-time and historical analytics
  • Closing the gap between customer and carrier performance within the parcel network
Moderator: Jonathan Shaver, Founder and Chief Executive Officer, StrategIQ Commerce
Michael Martinez, Logistics Manager, Orvis Company
Michael Rigney, Vice President of Operations, Orvis Company


Panel discussion

Keynote: The evolution of meal kits – Expanding their reach into brick-and-mortar and broadening their eCommerce brand

  • Exploring the curatorial aspects of meal kits and how they have begun to extend from their culinary origins to encompass a brand identity
  • Expanding options and points of contact with customers—having meal kit versions in brick and mortar stores and other opportunities
  • Broadening the scope of the eCommerce brand by creating appropriate offerings for your customers
  • Capitalizing on brand identity and perpetuating brand loyalty
Moderator: Tim Lowe, President, Lowes Foods
Hadi Irvani, Founder, PeachDish
Sebastian Reichelt, Sr. Director of Personalization, HelloFresh
Benjamin Lee, Head of Supply Chain, SunBasket
Jeff Yorzyk, Director of Sustainability, Green Chef
Rick Bunnell

The Future of Fresh - Freshness maximized, waste minimized

  • How do you ensure the freshest, longest shelf-life product is available to the appropriate fulfillment channel?
  • Achieving a digital, smart, connected and predictable fresh supply chain that maximizes freshness, minimizes waste and optimizes profitability
  • Understanding why a transition from a linear supply chain to a digital supply network is a key enabler to a fresh future
  • Analyzing a real-world example of how a digital core powers a highly dynamic and agile supply chain to make real-time purchase, routing, and pricing decisions
Rick Bunnell, Senior Vice President of Supply Chain, Albertson’s Inc
Karl Deily, President, Food Care, Sealed Air Corporation
Bill Kammerer, Principal, Supply Chain, Deloitte
last published: 14/Mar/18 19:45

Supply Chain & Innovation, Thursday 19 April 2018





Bob Wolpert

Keynote: Avoid the blame game: how blockchain keeps your products on shelves

  • Provide complete supply chain transparency from the point of origin to the end customer
  • Provide quantitative and qualitative attributes for the products leveraging integrated Blockchain, IoT, and Cognitive technologies
  • Ensure the freshness and quality of the products AND be able to prove it
  • Automate business processes and reduce manual intervention
Bob Wolpert, Senior Corporate Vice President and President of Logistics Group, Golden State Foods Corp.
Paul Chang, Global Blockchain Industry Lead, Distribution & Industrial Markets, I.B.M.
Paul Clarke

Keynote: How Ocado is disrupting the future of online grocery retail and beyond

  • A close look into the world’s largest online grocery retailer and its vision for disruptive innovation
  • How has Ocado excelled and now become the most automated and sophisticated solution for online grocery retail in the world?
  • What is Ocado doing to leapfrog itself and build a revolutionary new e-commerce, fulfillment and logistics platform?
Paul Clarke, Chief Technology Officer, Ocado
Tamir Gotfried

Keynote: Discover the 7 steps to building state-of-the-art delivery operations

  • The best practices that can help you achieve logistical excellence across your delivery ecosystem
  • How to streamline your processes, improve operational efficiency and reduce related costs?
  • What methods can you use to provide full visibility and communicate effectively?
  • How to customize customer experiences in order to build long-term loyalty
Tamir Gotfried, General Manager, Americas, Bringg


Bill Driegert
Supply Chain & Innovation

Uberization of the freight industry - Creating a sharing economy

  • Discussing current challenges, technology trends and future vision of the freight industry
  • Exploring ways Uber’s model can streamline the freight transportation system
  • Using sensors to measure load capacity, consolidate trips and optimize routes
  • How can utilizing an Uber-like platform maintain a first mile that promises an efficient final mile? 
Bill Driegert, Director of Uber Freight, Uber
Supply Chain & Innovation

Sponsorship opportunity available. Please contact Dan Reiss at 646-619-1819 or



Aparajita Sharma
Supply Chain & Innovation

Get closer to the ports and maintain nimble options of ship-from-store and ship-from-DC

  • Create fast response time by controlling fabric and shortening design lead time
  • Sourcing factories and having distribution centers closer to ports for ease of customer clearance
  • Maintaining nimble options of domestic freight, ship-from-store instead of only shipping from distribution centers
Aparajita Sharma, Senior Buyer, Marks
Joey Smith
Supply Chain & Innovation

Cybersecurity – Thinking beyond compliance and developing a risk-based approach to security

Joey Smith, VP & Chief Information Security Officer, Schnucks
last published: 14/Mar/18 19:45