Grocery, Wednesday 18 April 2018

8:00 am Breakfast and registration

Scott DeGraeve

Chairperson's opening remarks

Scott DeGraeve, Former SVP, Principal, Former Peapod / Scott DeGraeve Consulting
Paul Misener

Keynote: Purposeful innovation at Amazon

  • The key to sustained innovation is being purposeful both in mission and process
  • Understanding the four principles: customer obsession rather than competitor focus; passion for invention; commitment to operational excellence and long-term thinking
  • Innovation, experimentation, and failure—what is the Amazon school of thought regarding this and how they ultimately lead to great development
  • With a particular focus on fulfillment operations and package deliveries, we will explore some of Amazon’s technological innovations and business innovations – some that employed existing internal expertise, others that required invention from scratch
Paul Misener, Vice President of Global Innovation Policy and Communications,, Inc.
Jason Lepes

Innovations within and beyond grocery last mile delivery – Where are we today and what’s next

  • Evaluating the current environment and profitability of grocery last mile delivery
  • Drones dropping boxes down our chimneys and marketplaces for everything – what will be the next massive improvements to service and convenience?
  • Exploring new innovations within and beyond the last mile through new brands, small businesses, and the Northeast’s busiest people
Jason Lepes, Vice President, Head of Merchandising, FreshDirect
Brian Bourke

Thinking beyond home delivery

  • Integrating marketing into your home delivery experience
  • Expanding outside the U.S using creative tech enabled software
  • Utilizing air as a domestic heavyweight option
Brian Bourke, Vice President of Marketing, SEKO Logistics

Speed Networking

Jeremy Neren

Evolving your fulfillment strategy to optimize your performance with in-store picking

  • Understanding the key components to in-store picking
  • How can you manage aisle congestion as you grow volume with in-store pick?
  • What metrics do you need to consider before moving out of the store?
  • Identifying the best type of fulfillment center for your business
Jeremy Neren, Founder and CEO, GrocerKey
Panel discussion

Panel: Omnichannel expansion – Steps to take for an effective transition

  • Embracing click & collect services to not only boost your long-term profits, but also provide customers with the desired experience
  • How do you choose the right partner to expand into eCommerce and what are the necessary components for your stores to go live?
  • Can you expect curbside pick-up to have negative ROI in the short term?
Moderator: Joel Rampoldt, Principal, KPMG
Valery Ciarimboli, Director of eCommerce Operations, Giant Eagle
Brandon Walsh, E-commerce Manager, SpartanNash
Andy Lockhart

Play the supply chain game: Cleverly placed fulfillment centers, lowered picking costs and long-term scalability

  • How do you accurately fulfill orders in a timely manner and have the products the customer wants?
  • Cleverly placing fulfilment centers to achieve lower picking costs, higher picking rates and less substitutions
  • From DC to the customer – keeping last mile costs at a minimum to achieve long term scalability
Andy Lockhart, Vice President, Sales Integrated Systems, TGW Systems Inc
round tables


Business Intelligence - Best practices for monitoring parcel KPI’s
Aaron Guild

Aaron Guild, Strategic Solutions Manager, Green Mountain Technology

Debunking the last mile myth! – Analyzing and addressing the complexities of achieving a sustainable model
Tom Fiorita

Tom Fiorita, CEO, Point Pickup Technologies, Inc.

eCommerce & SNAP - How do you extend your offering to under-served communities
Luis Ferioli

Luis Ferioli, Vice President of Service Operations, Schwan’s Home Service Inc

eCommerce Distribution – How do you maintain cost efficiencies across your distribution networks?
Christine Pfleckl

Christine Pfleckl, Senior Director, Distribution and Logistics, Harry's

Hypergrowth, Scalability, and Disruption – the current state of eCommerce and home delivery
Scott Ruffin

Scott Ruffin, Chief Strategy Officer, JW Logistics

Online grocery shopping - Exploring opportunities that will help consumers embrace grocery eCommerce
Mario Fiorucci

Mario Fiorucci, CEO, The Healthy Butcher Inc

Redefining white glove – Navigating changing consumer requirements and expectations
Tom McIntyre

Tom McIntyre, Strategic Clients Director, SEKO Logistics

Regulation and logistics – Evaluating the regulatory landscape and its effects on the logistics industry
Shawn Swearingen

Shawn Swearingen, Executive Director, Clda

Savings on small parcel freight - What are the components to balancing your cost savings with customer experience?
Michael Villa

Michael Villa, Director of Operations, Brixton, LLC

Shipping decisions - Customer experience is critical to dictating shipping decisions
Dennis Nicoski

Dennis Nicoski, Director, Strategy and Contracts, United States Postal Service

Store-based fulfillment - Balancing cost, customer experience and operational concerns
Dan Byrne

Dan Byrne, VP, Business Development, USPack Logistics, LLC

The “true” cost of same-day delivery – Understanding the “cost drivers” of various same-day delivery models and how they relate to consumer value
Richard Palmer

Richard Palmer, VP Enterprise Accounts, TForce

Workforce efficiency – Hiring last mile delivery workforces at speed & scale
Nikhil Deshmukh

Nikhil Deshmukh, Lead Data Scientist, Fountain



Madison Palermo

Implementing grocery delivery – Understanding the components from product life cycle to third-party partnerships

  • Exploiting product life cycle as the foundation for a successful integration of home delivery
  • Understanding the ups and downs of implementing delivery and how it can make or break customer experience
  • How can we leverage our third-party partnerships to achieve efficiency in grocery last mile?
Madison Palermo, Sr. eCommerce Manager, Digital Technology, Harris Teeter, LLC
Scott DeGraeve

Peer-to-peer interview– The evolution of eCommerce and delivery in retail

  • What is the current state of eCommerce and delivery in retail?
  • E-commerce spike – how do we see this developing in the coming years?
  • Flexible delivery options – what are the pros and cons of having different options such as pickup, third-party delivery and in-home delivery?
Interviewee: Scott DeGraeve, Former SVP, Principal, Former Peapod / Scott DeGraeve Consulting
Interviewer: Amit Batra, Director, Last Mile Delivery and Operations, Wal-Mart
Keith Ryu

The blueprint for hiring efficiency – evolving your workforce for the emergence of last mile logistics

  • Strategically leveraging machine learning and AI to save time and resources for your business
  • Freelancer hiring efficiency - best practices used within last mile delivery
  • Independent contractor workforces – Working closely to provide a personalized candidate experience at large scale
Keith Ryu, CEO, Fountain


Panel discussion

Keynote: The evolution of meal kits – Expanding their reach into brick-and-mortar and broadening their eCommerce brand

  • Exploring the curatorial aspects of meal kits and how they have begun to extend from their culinary origins to encompass a brand identity
  • Expanding options and points of contact with customers—having meal kit versions in brick and mortar stores and other opportunities
  • Broadening the scope of the eCommerce brand by creating appropriate offerings for your customers
  • Capitalizing on brand identity and perpetuating brand loyalty
Moderator: Tim Lowe, President, Lowes Foods
Hadi Irvani, Founder, PeachDish
Sebastian Reichelt, Sr. Director of Personalization, HelloFresh
Benjamin Lee, Head of Supply Chain, SunBasket
Jeff Yorzyk, Director of Sustainability, Green Chef
Rick Bunnell

The Future of Fresh - Freshness maximized, waste minimized

  • How do you ensure the freshest, longest shelf-life product is available to the appropriate fulfillment channel?
  • Achieving a digital, smart, connected and predictable fresh supply chain that maximizes freshness, minimizes waste and optimizes profitability
  • Understanding why a transition from a linear supply chain to a digital supply network is a key enabler to a fresh future
  • Analyzing a real-world example of how a digital core powers a highly dynamic and agile supply chain to make real-time purchase, routing, and pricing decisions
Rick Bunnell, Senior Vice President of Supply Chain, Albertson’s Inc
Karl Deily, President, Food Care, Sealed Air Corporation
Bill Kammerer, Principal, Supply Chain, Deloitte
last published: 14/Mar/18 19:45

Grocery, Thursday 19 April 2018





Bob Wolpert

Keynote: Avoid the blame game: how blockchain keeps your products on shelves

  • Provide complete supply chain transparency from the point of origin to the end customer
  • Provide quantitative and qualitative attributes for the products leveraging integrated Blockchain, IoT, and Cognitive technologies
  • Ensure the freshness and quality of the products AND be able to prove it
  • Automate business processes and reduce manual intervention
Bob Wolpert, Senior Corporate Vice President and President of Logistics Group, Golden State Foods Corp.
Paul Chang, Global Blockchain Industry Lead, Distribution & Industrial Markets, I.B.M.
Paul Clarke

Keynote: How Ocado is disrupting the future of online grocery retail and beyond

  • A close look into the world’s largest online grocery retailer and its vision for disruptive innovation
  • How has Ocado excelled and now become the most automated and sophisticated solution for online grocery retail in the world?
  • What is Ocado doing to leapfrog itself and build a revolutionary new e-commerce, fulfillment and logistics platform?
Paul Clarke, Chief Technology Officer, Ocado
Tamir Gotfried

Keynote: Discover the 7 steps to building state-of-the-art delivery operations

  • The best practices that can help you achieve logistical excellence across your delivery ecosystem
  • How to streamline your processes, improve operational efficiency and reduce related costs?
  • What methods can you use to provide full visibility and communicate effectively?
  • How to customize customer experiences in order to build long-term loyalty
Tamir Gotfried, General Manager, Americas, Bringg


John Carenbauer

Connected retail unplugged: How mobile computing will drive efficiencies in your workforce

  • Evaluating the strategies, processes and technologies that you can implement to optimize your workforce and adapt to consumer behaviors
  • Embracing mobile computing as a breakthrough in managing your operations
  • Leveraging your existing DCs to meet order fulfillment SLAs and inventory accuracy expectations
John Carenbauer, Retail Product Marketing Manager, Honeywell
Susan Pichoff

How product content enables merchandise to safely move in the supply chain and in the last mile

  • Understanding the importance of the efficient exchange of product information and images in today’s retail/grocery marketplace
  • Using programs that share key product data to enhance customer experience and safely move merchandise through the supply chain
  • Leveraging immense data to safely move products from online to the home
Susan Pichoff, Director, Industry Engagement, GS1US


Panel discussion

Panel: What is the balancing act between maintaining safe delivery, scaling your business and keeping your brand image?

  • How are we establishing our warehouses to maintain safe and healthy delivery of fresh produce?
  • Analyzing sustainable packaging and reducing carbon footprint
  • Invoking brand image and brand message from the warehouse to the front door
  • Cost effectively scaling and expanding your business while maintaining quality
Moderator: Uwe Voss, COO & MD, HelloFresh USA
Ben Chesler, Co-founder & COO, Imperfect Produce
Mario Fiorucci, CEO, The Healthy Butcher Inc
Martin Halphen, Founder, The Fruit Box Group
Daniel Sokolovsky, CEO, AxleHire, Inc.
last published: 14/Mar/18 19:45