UNIVERSITIES AGENDA

 


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E-Commerce & Retail University Philippines, Tuesday 6 September 2016

RETAIL 1: CUSTOMER RESEARCH

Rahul Mahajan
E-Commerce & Retail University Philippines
10:00

A guide to effective retail merchandise planning and budgeting

A 45 minute workshop introducing you to the key considerations when planning and budgeting your merchandising strategy. The session will cover some commonly faced challenges and provide quick and easy tips to overcome issues before they arise, including a demonstration of how effective stock out and mark down management can transform your bottom line.
Rahul Mahajan, Business Development, Slicer Pte Ltd
Pieter-Jan De Kroon
E-Commerce & Retail University Philippines
11:00

Audience-driven marketing: Data makes the difference

RETAIL 2: PURCHASE

Chris Muir
E-Commerce & Retail University Philippines
12:00

Identifying customers in the digital era

Chris Muir, Chief Operating Officer and Chief Legal Office, Isignthis Ltd
E-Commerce & Retail University Philippines
13:00

5 channels with which to provide “just-in-time” customer service

A 45 minute workshop that will explore five key channels with which to effectively assist customers as they move along the path to purchase. During the session you will learn how to best contact, engage with and assist customers via online chat, social media, email, phone and in-store. The core message will focused on the importance of providing assistance whenever and wherever the customer needs it.

E-COMMERCE 1: MAKE IT

Sanjayan Nair
E-Commerce & Retail University Philippines
14:00

An introduction to e-commerce website design

A 45 minute workshop introducing you to the fundamentals you need to consider before embarking on your e-commerce web store. The session will also include a discussion on the pros and cons of creating your own site from scratch versus using one of the many platforms that do the job for you. 11
E-Commerce & Retail University Philippines
15:00

What to look for when choosing your payment process

A 45 minute workshop which will guide you through deciding which payment gateway is right for your business. Over the course of the session you will discover more about the range of options available and will help you assess the needs of your potential customer, including payment options and foreign currency requirements.
Anna Palmer
E-Commerce & Retail University Philippines
16:00

Post view tracking: tips in tracking online performance

Anna Palmer, Director Asia Pacific, Clickwise
Gautam Kumar
E-Commerce & Retail University Philippines
17:00

Embrace Mobility: Leveraging mobility for a more efficient logistics ecosystem

Gautam Kumar, COO & Co-founder, FarEye
last published: 05/Sep/16 19:45

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E-Commerce & Retail University Philippines, Wednesday 7 September 2016

E-COMMERCE 3: SHIP IT

Ms Yvonne Ng
E-Commerce & Retail University Philippines
10:00

How to take your customer from engagement to purchase

  
Ms Yvonne Ng, Managing Director, ANBIZ

E-COMMERCE 4: GROW IT

Stephan Prinzkosky
E-Commerce & Retail University Philippines
11:00

Next generation shopping: Integration and a perfect shopping experience

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Stephan Prinzkosky, Managing Director, Scheer E2E AG
E-Commerce & Retail University Philippines
12:00

How to expand your reach through partnerships and aggregators

A 45 minute workshop which will walk you through the reasoning and the process behind identifying, engaging with and forming profitable partnerships with other businesses in the e-commerce industry. The session will also touch upon ruling the roost on increasingly popular aggregation sites.

RETAIL 3: FULFILMENT

Vipul Tripathi
E-Commerce & Retail University Philippines
14:00

E-commerce fulfillment: the key enabler for multi-channel retailing

Vipul Tripathi, Regional Head Sales, Vinculum Pte Ltd
Mr VJ Africa
E-Commerce & Retail University Philippines
15:00

The case of click and collect functionality in-store

Mr VJ Africa, CEO, Eurekloud
E-Commerce & Retail University Philippines
15:59

RETAIL 4: POST- FULFILMENT

Mr Joseph Albert Menez
E-Commerce & Retail University Philippines
16:00

How mobile marketing fits the retail space: Engage your customers on all touch points throughout their buying journey

   
Mr Joseph Albert Menez, Associate Director, Business Development, AdSpark Philippines
last published: 05/Sep/16 19:45