Mr. Ron Kaufman | Founder
UP! Your Service

	Ron Kaufman is the world’s leading educator and motivator for uplifting customer service and building service cultures. • Author of Uplifting Service and 14 other books on service, business and inspiration. • Rated one of the world’s “Top 25 Who’s Hot” speakers by Speaker Magazine. • Powerful insights from working with clients all over the world in every major industry for more than twenty years. • Inspiration to leaders, managers and service providers in his high-energy speeches and workshops	Share this

Appearances at this years' conference:

Ron Kaufman - The Service Leadership Workshop (Friday 27th April 2012)

@ 09.00

Ron Kaufman - The Service Leadership Workshop (Friday 27th April 2012)

This interactive one day workshop educates senior managers with best practices to spur immediate and lasting cultural change throughout organisations, building an uplifting service culture for a sustainable competitive advantage.

Key benefits:
• Increase profitability, capture unclaimed market share, secure higher employee engagement and increase customer loyalty.

• Discover the fundamental principles to raise service levels and improve customer experience at every contact point.

• Take away proven strategies, best practices, and techniques to reinforce a service culture in 12 essential areas.

Download the complete workshop brochure to find out more!

Watch the video to find out how YOU and your company / organisation can benefit from the workshop!