Ron Kaufman - The Service Leadership Workshop (Friday 27th April 2012)

This interactive one day workshop educates senior managers with best practices to spur immediate and lasting cultural change throughout organisations, building an uplifting service culture for a sustainable competitive advantage.

Key benefits:
• Increase profitability, capture unclaimed market share, secure higher employee engagement and increase customer loyalty.

• Discover the fundamental principles to raise service levels and improve customer experience at every contact point.

• Take away proven strategies, best practices, and techniques to reinforce a service culture in 12 essential areas.

Download the complete workshop brochure to find out more!

Watch the video to find out how YOU and your company / organisation can benefit from the workshop!

Register for the workshop now, get your pass at $1,095! Group discounts are available for 3 pax and above!

• › Mr. Ron Kaufman, Founder, UP! Your Service