Gulf Air, the national carrier of the Kingdom of Bahrain, has appointed Dr. Jassim Haji as the Director of Information Technology Division since August 2011.
Dr Haji has been instrumental in implementing some key innovations at Gulf Air’s IT systems and processes in recent times, most notably, the introduction of advanced technology for Gulf Air World Wide Contact Centre, Cloud Computing, Business Intelligence, Disaster Recovery Centre, Green Technology, In-house Oracle R12 upgrade and Big Data plus ISO 27001, 9001 and 20000 certifications that have helped further improve customer interface services as well as cost efficiency to the company. He managed to achieve twenty top Middle-Eastern technology awards for Gulf Air, including three CIO distinguished awards.
He participated as a key speaker and chairman in over 35 technology conferences in Middle-East and Europe to cover latest technologies such as Cloud Computing, Big Data, Information Security and Business Intelligence. He also published articles in relation to the above topics.
Dr Haji received his Doctorate in Business Administration (PhD) from the University of Northumbria at Newcastle, UK in 2010. He has completed his Master degree in Management of Information Technology from the University of Sunderland, UK and graduation in telecommunications from the famed Cable and Wireless College, Cornwall, UK.
He started his career with Sprint Telecommunications in London before joining Gulf Air in 1985 as a network engineer and moved to Sabre – an airline IT solutions company – to whom Gulf Air outsourced its IT services. He then moved to EDS as an Executive Director, another American IT solutions company with global presence, when Gulf Air moved its outsourcing services and grew within the ranks to become the Executive Director of EDS. When Gulf Air brought back its IT services, Dr. Jassim also moved back to Gulf Air and became the Head of Information Technology Infrastructure in 2008. He also become member of board of Directors in various establishments boards, such as: Travel & Tourism and University.