Agenda

 

Dubai, 28 - 29 November 2017

Schedule

Create your personal agenda –check the favourite icon

Nov 2808:59
Conference pass

Host:

Keynotes
Host: John Strickland, Director, J.L.S Consulting
Nov 2809:00
Conference pass

CEO Keynote Interview: Leading the way with the next generation airline

Keynotes
    from the one of the most dynamic airlines in the sky as Emirates discuss the changing nature of the aviation industry, what the digital wave means for airlines and how FSCs remain successful in the increasingly competitive market
  •     Responding to increasing customer expectations with innovative technology 
  •     Engaging with the multi-channel millennial with digital initiatives 
  •     Discovering route growth, new regions and dynamic expansion
  •     Dealing with the low cost long haul wave 
  •     Driving down costs or increasing luxury? 
Nov 2809:30
Conference pass

CEO Keynote Interview: Dubai Airports: the innovators

Keynotes
    from the busiest airport in the world for international travellers, as Paul Griffiths, CEO Dubai Airports, discusses how digitisation, capacity and the unpredictable nature of the industry effects the hub on a daily basis 
  •     Managing the 100 million capacity by 2020 
  •     Leveraging smart applications to boost capacity and passenger experience  
  •     Collaborating with airlines to drive regional success  
  •     Discussing the Al Maktoum expansion project  
Interviewer: Paul Griffiths, Chief Executive Officer, Dubai Airports
Nov 2809:50
Conference pass

CEO Keynote Interview: Discovering the future of LCCs in MENASA

Keynotes
Join us as we interview the inspirational leader of Air Arabia, the first LCC in the Middle East & North Africa, as he discusses leadership in the current aviation market, what the future holds for LCCs and expansion to new routes and regions.
Nov 2810:10
Conference pass

Keynote: Going above and beyond to win millennials

Keynotes
  •     Effectively combatting the dual threat of substitution and commoditisation 
  •     Coordinating with other travel modes to connect the millennial traveler
  •     Establishing a multi-channel traveler information exchange
  •     Communicating with passengers throughout their journey 
  •     Personalising marketing on the ground and in-flight with automated systemsReserved for platinum sponsor 
Nov 2811:20
Conference pass

PANEL: Avoiding head-to-head competition through unconnected routes

Stream 1
  •     Flying to remote and unconnected regions in Asia and Africa 
  •     Working with authorities to fly to remote regions
  •     Connecting isolated regions with no competition 
  •     Spurring travel with low costs
Clayton Ulisses Begido, Head of Revenue Management, SalamAir
Rob Mckinney, President, Mokulele Airlines Hawaii
Nov 2811:20
Conference pass

Taking the skies: tackling the big data treasure chest

Stream 2
  •     Exploring the “new electricity” of data and AI  
  •     Ascertaining analytics as the altimeter for the airline business 
  •     Changing the game with end-to-end data collection 
  •     Discovering the potential behind constant connectivity  
  •     Developing a single integrated data environment 
  •     Identifying vital data in the haystack of information 
  •     Predicting and personalising with analytics  
  •     Revolutionising experience, real time tailor offerings and automated decision making 
Nov 2811:20
Conference pass

Enhancing the airport journey with biometrics

Stream 3
  •     Deploying biometrics as a secure, tamper-proof platform
  •     Building terminals with biometric capabilities 
  •     Discovering facial, iris and finger touch points
  •     Implementing automated systems 
  •     Identifying the risks and regulatory concerns 
  •     Combining biometrics with blockchain on a secure ledger 
Hari Marar, President of Airport Operations, Bengaluru International Airport
Nov 2811:40
Conference pass

Embracing the growing number of travellers with effective data analytics

Stream 2
  •     Engaging with travellers throughout their journey  
  •     Enhancing experience through digital interaction  
  •     Collecting masses of data through multiple touchpoints  
  •     Offering a range of benefits personal to the traveller 
  •     Dealing with the increasing volume, velocity and variety  
  •     AI: real time analytics   
  •     Gaining loyalty through a seamless customer experience  
  •     Going beyond personalisation with predictive and prescriptive analytics  
Nov 2811:40
Conference pass

Engaging with the omnichannel customer

Stream 3
  •     Developing multiple airport touchpoints 
  •     Engaging with device technology for Gen-Z  
  •     Identifying the BYOD opportunity  
  •     Driving analytics through omni-platforms  
  •     Increasing airport revenue through real time offerings  
  •     Building the infrastructure to track, monitor and engage with each traveller  
Raj Andrade, Vice President of Business Development, Marketing and Strategy, Bangalore International Airport
Nov 2811:40
Conference pass

Long haul, low cost: redefining the industry

Stream 1
  •     Balancing comfort with cost effectiveness 
  •     Reaching new destinations and airports with smaller aircrafts
  •     Connecting the unconnected with new routes 
  •     Competing with dominant FSCs with a “no frills” service vs offering ancillaries
  •     Examples:  o    Norwegian Air  o    Air Asia X
Nov 2812:00
Conference pass

Spreading your wings to new regions

Stream 1
  •     Investing in new routes as local markets saturate  
  •     Identifying the most in demand routes and tourist hotspots   
  •     Developing cheap routes with hidden destinations and unsociable hours  
  •     Looking at fleet and network expansion for long term success   
  •     Ensuring ROI with a LCC business model 
  •     Partnering with reliable airports   
Peter Glade, Commercial Director, SunExpress
Nov 2812:00
Conference pass

PANEL: Discussing IoT in the aviation industry

Stream 2
  •     Tapping into the IoT with disruptive technology  
  •     Discovering the endless connected endpoints  
  •     Debating the predictionso    25-50 billion connected devices in 2020 o    90% aircraft connected by 2030 
  •     Innovating your legacy systems, technology and infrastructure  
  •     Engaging with smart devices through app development 
  •     Empowering customers and crew with smart app development 
  •     Building intelligent aircrafts with micro and macro sensors  
  •     Satellite systems, weather forecasting, tracking, maintenance
Nov 2812:00
Conference pass

Digital retail: Driving commerce with digital platforms

Stream 3
  •     Building an all-encompassing omnichannel platform to drive airport revenue   
  •     Integrating airport retail and ecommerce 
  •     Developing customer-centric offerings 
  •     Working with airlines to develop a flexible ecommerce marketplace 
  •     Unifying commerce with cognitive commerce 
Nov 2812:10
Conference pass

Managing the shift to a hyper connected digital economy

Stream 2
  •     Understanding the digital transformation journey 
  •     Managing digital transformation within airlines 
  •     Adopting IoT in the new era of aviation
Nov 2812:22
Conference pass

2. Airports and Airlines: should you be working with travel influencers?

Keynotes
Natasha Semmence, Social Media Travel Influencer, Eat Sleep Shoot Travel
Nov 2812:25
Conference pass

5. Dealing with the global talent gap within aviation successfully

Keynotes
Nadine Itani, Managing Partner, Aviation Minds
Nov 2814:20
Conference pass

PANEL: LCC’s: Driving success with ancillaries

Stream 1
  •     Offering a “no frills” service with unbundling 
  •     Becoming a ULCC with “bare fares”
  •     Allowing more personalisation with package flexibility 
  •     Unbundling the traditionally free items
Nov 2814:20
Conference pass

PANEL: Discovering the rise of the omnichannel traveller

Stream 2
  •     Building a companywide omnichannel strategy 
  •     Engaging across every customer touchpoint
  •     Utlising omnichannel as an ancillary revenue opportunity 
  •     Realising the data opportunity 
  •     Strategising from the top to the bottom 
  •     Privacy vs personalisation
Jaron Millner, Vice President, Direct Business, Finnair
Rahul Bhatkoti, Head - Airport Operations, Regent Airways
Nov 2814:20
Conference pass

CASE STUDY: Cochin International Airport – powered by solar

Stream 3
  •     Discovering new technology with solar powered airports 
  •     Decreasing costs and carbon footprint  
  •     Dedicating a strategy for corporate responsibility  
  •     Ensuring end-to-end success 
Nov 2814:40
Conference pass

Thriving in a multiscreen world

Stream 2
  •     Transforming the passenger experience on the ground and in the air 
  •     Creating a seamless customer-centric experience 
  •     Meeting the expectation with cross-channel sessions 
  •     Collaborating with airports  
  •     Delivering hyper-local tailored experiences 
  •     Developing IFE and device compatibility 
Ady Guthrie, Global Partnerships Director, Rentalcars Connect
Nov 2814:40
Conference pass

Enhancing airport experience through digital interaction

Stream 3
  •     Engaging with travellers throughout their journey  
  •     Developing touch points throughout the airport journey 
  •     Personalising services for the millennial traveller
  •     AI: real time analytics   
  •     Gaining loyalty through a seamless customer experience  
  •     Utilising predictive and prescriptive analytics  
Nov 2814:40
Conference pass

Modernising your ancillary revenue strategy with technology

Stream 1
  •     Personalising each journey with data analytics 
  •     Offering unique services   o    A la carte  o    Self service   o    Park & fly 
  •     Offering tailor-made geo location technology
  •     Catering for every type of passenger in the new era of hybrid airlines
Nov 2815:00
Conference pass

Dynamic re-bundling: the new ancillary revenue technique

Stream 1
  •     Looking towards bundle packages to drive premium revenue 
  •     Reaching out to the traditional FSC customer 
  •     Delivering avenues for particular passengers to take advantage of family seat selection, priority boarding 
  •     Matching revenue streams with the new hybrid business modelReserved for sponsor 
Nov 2815:00
Conference pass

PANEL: Discussing the impact, and importance of VR and AR

Stream 2
  •     Understanding the uses across the industry 
  •     Complementing safety procedures with AR and VR solutions 
  •     Visualising what matters with AR  
  •     Utilising machines as an additional Intelligence
  •     Discussing the case studieso Qantas & Samsung gear VR 
Chris Koomen, Product Owner Virtual Reality, K.L.M.
Sanjay Sharma, Manager of Information Technology, Emirates
Nov 2815:00
Conference pass

Developing an airport-wide IT infrastructure for technology innovation

Stream 3
  •     Building scalable systems for future innovation  
  •     Discovering the requirement for digitisation and cloud systems  
  •     Identifying the networks for data analytics 
  •     Discussing the future uses of blockchain technology 
  •     Developing the mobile platforms to capture data 
  •     Building a data science team  
  •     Developing cloud based infrastructure Reserved for sponsor   
Nov 2815:20
Conference pass

PANEL: Delivering dynamic offers to increase personalisation and ancillary revenue

Stream 1
  •     Distributing rich data through NDC aggregators and GDSs 
  •     Discovering the digital channel in the digital world 
  •     Differentiating from competitors with a unique offering
  •     Battling with the LCCs in modern price bundling  
  •     Blurring the lines between airline distribution and merchandising  
  •     The future: travel retail disruptors and owned channels 
Nov 2815:20
Conference pass

The emergence of the ‘silent travelling millennial’

Stream 2
  •     Taking a back seat role in developing a seamless experience 
  •     KYC to only provide relevant offers 
  •     Engaging with the passenger without disturbing their journey 
  •     Developing a fully automated, personalised strategy to engage customers effectively  
  •     Driving personalisation inflight 
  •     End to end, destination services  
Nov 2815:20
Conference pass

Hidden cities: launching new routes into the sky

Stream 3
  •     Developing new, permanent and temporary routes for millennial travellers 
  •     Linking with smart and innovative airports  
  •     Connecting the new era of travellers with fastest emerging global cities  
Nov 2815:40
Conference pass

On-demand: the key to an exceptional experience

Stream 2
  •     Ordering airport and inflight F&B, products and services from your seat  
  •     Discovering new inflight innovations e.g. live chat, streaming, inflight games  
  •     Ensuring effective usability for the multi device millennial  
  •     Encouraging passenger engagement with a cross-functional system Reserved for sponsor 
Nov 2815:40
Conference pass

Launching new routes in new territories

Stream 3
  •     Overcoming the challenges in new regions 
  •     Identifying future growth areas before market saturation  
  •     Driving success through traveller demand and analytics  
  •     Discovering in demand markets across the world e.g. religion, culture, sport etc.  
  •     Building contingency plans  
Nov 2815:40
Conference pass

Evolution or a revolution?

Stream 1
  •     Discovering the metatrend of NDC 
  •     Fragmenting the market due to digital technology  
  •     Overthrowing GDS or making a series of patchwork fixes?  
  •     Offering a fairer service with dynamic products 
  •     Focusing on airline website or outsourcing?  
Yanik Hoyles, Director of New Distribution Capability Program, International Air Transport Association (IATA)
Nov 2816:00
Conference pass

Discovering premium economy

Stream 2
  •     Making luxury affordable 
  •     Diversifying from the traditional 3 classes of flying 
  •     Increasing pitch as an added luxury  
  •     Pulling passengers from economy class rather than business class  
  •     Balancing luxury with costs to remain profitable 
Nov 2816:00
Conference pass

Connecting the African continent

Stream 3
  •     Developing FSC capable airports across the continent 
  •     Revitalising the continent’s transport system  
  •     Taking advantage of the young population in Africa with a dedicated airline strategy  
  •     Partnering with FSC and airports alike  
Nov 2816:00
Conference pass

NDC enabled airline retailing

Stream 1
  •     Developing a marketplace model  
  •     Implementing effective payment solutions for successful retailing  
  •     Discovering the impact of IATA one order on delivery systems
Nov 2816:10
Conference pass

Flying on cloud nine with super first class

Stream 2
  •     Bridging the gap between private jets and first class 
  •     Moving from ‘suits’ to ‘apartments’ 
  •     Innovating with immersive in-flight environments 
  •     Discovering the innovations e.g. SkyDeck, Family Suits
  •     Revolutionising aircrafts with incredible designs  
  •     Creating luxury on the group  
  •     Competing with charter airlines  
Nov 2817:00
Conference pass

Keynote Panel: South Asia: flying high in the newly crowned fastest growing region

Keynotes
  •     Exploring the booming LCC model in Asia, and the newly formed Value Alliance 
  •     Capitalising on the growing Asian middle class wanting to travel 
  •     Connecting the Middle East and Asia
  •     Learning from the Asian airline success 
  •     Code sharing and forming alliances with the vast amount of airlines on the continent 
  •     Overcoming the challenges with Asian hubs  o    Insufficient infrastructure  o    Airport congestion   o    High jet fuel prices 
  •     Discovering the room for increased competition, new airlines and ultra LCCs   
Nov 2817:20
Conference pass

Keynote Panel: Taking off in India’s aviation industry

Keynotes
  •     Driving India as the fastest growing aviation sector in the world
  •     Leading the surge towards becoming the largest market by 2030 
  •     Ruling the Indian skies as a LCC vs a FSC
  •     Increasing competition, modernising airports and expanding technology innovation 
  •     Tapping into the 97% of the population not flying
  •     Competing with other transport methods through cheap, efficient and well connected routes
Amar Abrol, Managing Director & Chief Executive Officer, AirAsia India

Create your personal agenda –check the favourite icon

Nov 2909:00
Conference pass

Keynote Panel: LCCs: shaping the future of low cost travel

Keynotes
  •     Doing what you do best: cut costs, increase revenue 
  •     Discovering new methods of ancillary revenue to capture new customers
  •     Becoming a hybrid or remain a LCC? 
  •     Looking to the future with low cost long haul travel 
  •     Overcoming the challenges with digitisation
  •     Collaborating and forming alliances with other LCC 
Nov 2909:30
Conference pass

Keynote Panel: Alliances: the new aviation brand

Keynotes
    >
  •     Overcoming the practical limitations on cross-border airline mergers 
  •     Integrating airlines to offer the ultimate convenience for the traveler 
  •     Synchronising schedules, gates, terminals etc. in a combined effort to streamline the customer experience
  •     Working with airports to create alliance specific terminals
  •     Building credibility through codeshares with equal and complimenting airlines 
  •     Increasing route networks and FFPs 
  •     Cost sharing through airport lounges, ground handling, marketing and maintenance 
  •     Discovering ‘equity alliances’ and joint ventures as a replacement to traditional alliances
Nov 2910:00
Conference pass

Keynote: Managing the threats in the digital age

Keynotes
  •     Developing an impenetrable cybersecurity system at 30,000 feet 
  •     Combatting threats deriving from the multi-channel, millennial passenger 
  •     Discussing the threat of a single connected platform inflight 
  •     Containing the most precious information in a time of rising IFC 
  •     Proactively developing systems to address security threats in the future Reserved for platinum sponsor 
Nov 2911:20
Conference pass

CASE STUDY: Nile Air: Developing private airlines in MENA

Stream 3
  •     Overcoming the private airline challenges  
  •     Competing with flag carriers effectively  
  •     Discovering hybrid models to capture the traveller population  
  •     Building partnerships and new routes  
  •     Increasing market share in a hypercompetitive industry  
Ahmed Aly, CEO, Nile Air
Nov 2911:20
Conference pass

PANEL: Developing LCCs in MENA

Stream 1
  •     Competing with the luxury FSC in MENA 
  •     Driving aviation in the hub of airline connectivity 
  •     Discussing the potential for LCC routes between the ME and Africa 
  •     Identifying airports in Africa to connect with 
  •     ME: Europe’s most eastern hub, Asia’s most western hub
  •     Using the region to develop into growth markets
Nov 2911:20
Conference pass

PANEL: Together better: Collaborating to become exceptional retailers

Stream 2
  •     Combining the data collected by airlines and airports to know more 
  •     Creating new retail streams through collaboration 
  •     Finding a balance between revenue streams and flight restrictions  
  •     Increasing passenger spend across their journey 
  •     Looking to the ecosystem to assist aviation retail   
Nov 2911:40
Conference pass

CASE STUDY: Connecting Africa

Stream 1
  •     Developing infrastructure in the growing economy
  •     Overcoming the challenges of jet fuel, currency depreciation and foreign competition
  •     Building partnerships for innovation in African aviation
  •     Identifying future plans for long term success  
  •     Combatting the difficult regulatory framework in Africa 
Nov 2911:40
Conference pass

Reinventing loyalty programmes

Stream 2
  •     Offering exclusive, personalised experiences as an alternative to air miles o    Destination services o     Trips and experience 
  •     Driving loyalty through smart devices  
  •     Offering a more attractive program to the disloyal millennials 
Nov 2911:40
Conference pass

Alliances: outdated?

Stream 3
  •     Discussing the advantages and disadvantages of alliances 
  •     Equity alliances and joint ventures: the new way to do things?  
  •     Have alliances reached their peak?  
Axel Reissmann, Director Revenue & Alliances Management, SkyWork Airlines
Nov 2912:00
Conference pass

CASE STUDY: Asia: the golden opportunity for LCCs

Stream 1
  •     Understanding the exponential growth of LCCs in Asia 
  •     Identifying the decreasing importance of FSC in the region 
  •     Discovering the middle class millennial opportunity in Asia
  •     Identifying the North as the growth region of Asia
Nov 2912:00
Conference pass

Modernising aviation marketing with digitisation

Stream 2
  •     Attracting the 3.5 billion people connected to the internet  
  •     Connecting to the 60% of the world still offline 
  •     Building a 360 degree view of each customer  
  •     Embracing new channels in content marketingo    Viral videos  o    Device appo    AR & VR  
  •     Building brand loyalty and promoting new routes 
Nov 2912:00
Conference pass

Ultra-long haul: the new era

Stream 3
  •     Balancing passenger conform with convenience  
  •     No longer engine endurance but passenger endurance 
  •     Developing new routes, new regions and new partnerships 
  •     Debating the benefits of ultra-long haul
Nov 2912:10
Conference pass

Driving retail through customer interaction and personalisation

Stream 2
  •     Becoming a genuine retailer with extensive customer knowledge 
  •     Leveraging data analytics and web optimisation 
  •     Deconstructing legacy data batches to offer specific, customised products Minimising travel inconvenience through data integration and personalised servicing  
Nov 2912:23
Conference pass

3. Utilising data analytics throughout your infrastructure

Keynotes
Saleem Khan, Researcher, Toulouse Business School
Nov 2912:24
Conference pass

4. Revolutionising customer experience with effective partnerships

Keynotes
Arnaud Delbary, Regional Director, Rentalcars Connect
Nov 2912:26
Conference pass

6. Discovering dynamic ancillary revenue offerings in the hyper-competitive industry

Keynotes
Nov 2914:20
Conference pass

PANEL: Revolutionising the short haul market with low cost strategies

Stream 1
  •     Focusing on revenue management, ancillaries, multichannel and partnerships 
  •     Driving down airline costs with dedicated business and operational practices 
  •     Utlising a single young fleet to reach secondary, lower cost airports 
Nov 2914:20
Conference pass

Digitising and mobilising the industry

Stream 2
  •     Updating legacy systems to innovate in the future
  •     Looking at how IT can connect the entire enterprise
  •     Building on global standards
  •     Digitising for operational efficiency 
  •     Accessing elastic IT infrastructure
Axel Reissmann, Director Revenue & Alliances Management, SkyWork Airlines
Daryoush Niknam, ICT Director General, IranAir
Nov 2914:20
Conference pass

Connectivity: the road to exceptional in-flight experience

Stream 3
  •     Connecting customers to the plane services  
  •     Developing mobile synchronisation and pairing 
  •     Engaging with the device explosion to increase available content o    “Bring your own” content o    Amazon prime o    Netflix  
Nov 2914:40
Conference pass

Discovering the technological developments in IFE

Stream 3
  •     Offering high-spec entertainment throughout the journey 
  •     Building scalable and portable onboard networks  
  •     Looking to the future with tech advancements o    Device to screen o    In-flight travel plannero    VR & AR  
  •     Building the IFE journey  
Nov 2914:40
Conference pass

Connecting small airports with small aircrafts

Stream 1
  •     Taking advantage of the narrow body aircraft with small airport destinations  
  •     Building relationships and terminals alongside smaller airports  
  •     Attracting airlines to unconnected regions  
Nazneen Patel, General Manager, Goair
Nov 2914:40
Conference pass

Gulf Air case study: Soaring into the cloud with a hybrid cloud

Stream 2
  •     Virtualising the IT datacenters 
  •     Looking towards IaaS and PaaS with SDS architecture 
  •     Building a hybrid brand for service excellence
  •     Looking at the cloudscape challenges and security concerns
Nov 2915:00
Conference pass

No frills? Full service? Meet the hybrid carrier

Stream 1
  •     Integrating technology to travel long haul 
  •     Dynamic re-bundling to entice business travellers  
  •     Changing the status quo with new seating arrangements 
  •     Driving ancillary revenue through food, beverage, IFE etc.  
  •     Engaging with a new customer base   
Ali Al-Hamdany, CEO, Fly Baghdad
Nov 2915:00
Conference pass

Securing masses of IoT generated data

Stream 2
  •     Discovering the new threat of payment robotics e.g. Alexa, Echo 
  •     Balancing ease of payment with security  
  •     Embracing biometric devices with a secure platform 
  •     Securing onboard smart devices and connectivity 
  •     Collecting data onboard and on the ground with a protected ledger   
Nov 2915:00
Conference pass

Social media: A helping hand or slippery slope?

Stream 3
  •     Looking towards the most influential marketing tool available today  
  •     Balancing heavy social media interaction with careful strategies to retain brand image 
  •     Realising the endless Possibilities with social media investment
  •     Securing social media platforms  
Nov 2915:10
Conference pass

Revolutionising the LCC business model

Stream 1
  •     Rebuilding the business model and ethos based on new technology and digitisation
  •     Transforming into a digital low cost airline 
  •     Wowing customers with low cost and innovative technologyReserved for sponsor
Nov 2915:10
Conference pass

Remaining above the clouds with aircraft electronic flight folders

Stream 2
  •     Maintaining flight logs in real time  
  •     Efficiently managing airline documentation, announcements and flight briefing   
  •     Developing an automated check-in
  •     Providing real time briefing information to cabin crew and pilots  
  •     Managing airport disruptions through operational optimisation  
Nov 2915:10
Conference pass

Engaging with millennials

Stream 3
  •     Re-establishing relationships through Facebook, Twitter, Snapchat and Instagram 
  •     Creating an authentic brand image  
  •     Interacting with your customer base 
  •     Offering current news and event information via social channels  
  •     Using social media as a brand building platform Reserved for sponsor
Nov 2915:20
Conference pass

Discovering the importance LCC alliances

Stream 1
  •     Discussing introduction of the U-Fly and Value Alliance   
  •     Improving customer experience with collaborated booking, ancillary revenue, codesharing and FFPs 
  •     Reaching new destinations with airline and airport partnerships
  •     Covering more regions with a bigger fleet  
Nov 2915:20
Conference pass

PANEL: Discussing the importance of disruption management

Stream 2
  •     Utlising each arm of the airline to meet customer expectation
  •     Using digital channels to reach out to all passengers 
  •     Social media as a key customer contact method
  •     Overcoming disruption with preparation, impact and recovery
  •     Redefining disruption management with predictive and proactive strategies
Moderator: Saleem Khan, Researcher, Toulouse Business School
Nov 2915:20
Conference pass

Solving the talent gap

Stream 3
  •     Discovering the new skills required in an era of technology and digitisation
  •     Tapping into talent pools and developing in house education 
  •     Collaborating recruitment and training to ensure ROI
  •     Discussing the new ideas to overcome the talent gap within the aviation industry 
Nov 2915:40
Conference pass

Looking towards GDS

Stream 1
  •     Discussing the possibility of IATAs NDC 
  •     Offering more and more ancillaries  
  •     Developing relationships to expand your network
  •     Connecting GDS to airline API  Reserved for sponsor 
Nov 2915:40
Conference pass

Approaching disruption with a customer centric strategy

Stream 2
  •     KYC when it comes to disruption 
  •     Treating each passenger as having different interests and priorities  
  •     Handling passengers priorities first  
  •     Saving the airlines reputation with small changes to disruption management 
Nov 2915:40
Conference pass

Pilot shortage: recruiting in the shrinking pool of future pilots

Stream 3
  •     Identifying and attracting the best individuals  
  •     Looking towards the tech savvy millennials as the future of the airline  
  •     Building the respectable image of a pilot once again with increased salaries and more benefits  
  •     Investing in training facilities and programs 
Nov 2916:00
Conference pass

Keynote Panel: The start-up challenge

Keynotes
Join us as we test CXOs from all corners of the board on their role, best practices and experiences in building a successful airline from scratch  
last published: 11/Oct/17 06:45 GMT

 

DOWNLOAD BROCHURE

 

Get involved   

If you'd like to become an exhibitor or sponsor at the event, contact

David Dooley  on tel: +971 4 440 2510 or david.dooley@terrapinn.com