Ross Feinstein is a Senior Manager of Corporate Communications at American Airlines, a position he has held since June 2015. In this role, he focuses on operational issues for the airline, including crisis communications, corporate security matters and the social customer experience. Ross also serves as the spokesman for American with national media on day-to-day operational queries and issues.
Prior to joining American, Ross worked for the U.S. government from 2005-2015 in Washington, D.C, and served as the press secretary for the Transportation Security Administration (TSA), spokesman for U.S. Immigration and Customs Enforcement (ICE) and deputy press secretary for the Office of the Director of National Intelligence (ODNI). Ross also worked for the U.S. Mission to the United Nations and The New York Times Company.