Mark Anderson is Chief Executive Officer of Connect Airways and a member of its Board of Directors.
Mark and his team are focused on transforming Flybe to be Europe’s most loved and successful regional airline, with Stobart Air significantly growing its successful franchise and ACMI business.
Before his appointment, Mark was Executive Vice President – Customer at Virgin Atlantic, responsible for the company’s strategy and its 6,000 strong customer-facing teams. He was instrumental in achieving Virgin Atlantic becoming Europe’s best performing and award winning airline for customer experience. Previously Mark was Senior Vice President and Managing Director of Virgin Holidays where in less than 3 years, he developed a high performing team that achieved record people engagement scores and operating profits with strong customer advocacy.
He has over 25 years of senior management experience in retailing and travel. He holds a Bachelor of Arts degree in English Language & Literature from the University of Southampton and studied with TIAS Business School in the Netherlands for a Masters in Retail Management.
In his (rare) spare time, Mark is a qualified white water kayak coach and keen horse rider and lives near Exeter.