Jamal Al Awadhi | Vice President Product And Guest Experience
Etihad Airways

Jamal Al Awadhi, Vice President Product And Guest Experience, Etihad Airways

Jamal has over a decade of proven success in marketing and commercial strategy for organizations across the region and globally with a specialization in customer centric growth and new market expansion. 

During the course of his career, Jamal was responsible for achieving first-in-industry successes within film and television services, digital media and telecoms in the MENA region.

Jamal’s previous clients include key industry players such as MBC, Ericsson, Etisalat, Du, Comcast, Time Warner, and Telmex to name but a few.

At Etihad Airways, Jamal is responsible for driving commercial performance across all airline ancillary revenue streams and also within key guest facing business units including: Inflight entertainment, connectivity, inflight retail, guest transportation, and inflight publications. 

Jamal holds a Master’s degree from Tufts University in the USA.

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