Business Design Centre, London, UK

Exhibition Opening Hours:

6 September 2018: 10am - 4.30pm

7 September 2018: 10am - 4pm

 

TECHNOLOGY SEMINARS - THEATRE A

 

 

The exhibition of the Aviation Festival is FREE TO ATTEND and will be open on 6 and 7 September in London. 

Get your free expo pass and attend the technology on-floor seminars and be inspired by practical case studies that will analyse in detail how groundbreaking products, services and technologies enable airlines to modernise the way they deliver their services.

View seminars by topic: 

 
**Important notice**: your free expo pass will not give you access to the conference content
 
 
 
 

Technology Seminars - 6 September

DISTRIBUTION & ANCILLARY SALES

10:00

Registration & Exhibition Opens

10:30

How Artificial Intelligence Will Change the Airline Passenger Experience

  • The changes that will likely occur in the aviation industry as a result of AI
  • How to drive real incremental revenue, and increase operational efficiency and excellence through AI
  •  
  • How to deliver joined-up, consistent and truly 1:1 customer experiences that ultimately drive better business outcomes

David Hoar, Director, Enterprise Sales & Consultancy, Boxever

David Hoar, Director, Enterprise Sales & Consultancy, Boxever Boxever
11:00

Integrating 3rd party Ancillaries: A change in mindset

  • Discussing the general approach adapted by airlines for integrating 3rd-party ancillaries
  • How they need to consider moving away from the traditional method in order to maximise revenue and offer a more consolidated customer experience

Ritchie Materson, Head of Commercial Integrations, CarTrawler

Ritchie Materson,  Head of Commercial Integrations,  CarTrawler Cartrawler
11:30

Airline Transformation: Edging into New Territory

  • Get an Edge: Gain more ownership of the travel experience
  • Embrace the Edge: Taking advantage of unified, open platforms, common architecture oriented for growth
  • Be Leading Edge: Why a single retail-centric platform, extensible yet fully integrated with your core airline services, makes all the difference

Mike Thompson, Head of Sales, EMEA & Americas, Navitaire, an Amadeus Company

Mike Thompson, Head of Commercial Integration, Navitaire, an Amadeus Company Navitaire
12:00

Harnessing the power of big data: the first step in your digital journey

  • The conversation is about harnessing this data to drive better decisions in all facets of an airline’s business
  • Airlines and other travel companies do not have the luxury of ignoring this data-  According to travel data daily, bad data costs united airlines 1B Annually 
  • Data speaks volumes: about the traveler, about the market, about the airline’s pricing strategy
  • Harnessing the power of this data is a critical requirement for all travel companies through a combination of data, technology and machine learning

Anand Medepalli, Chief Product Officer, RateGain

Anand Medepalli,  Chief Product Officer,  RateGain Hepstar
12:30

Increase your ancillary revenue with parking!

  • Airport parking solutions in more than 50 countries
  • Free parking offer
  • Case studies

Sarah Borsoi, International Partnership Manager, Travelcar

Sarah Borsoi,  International Partnership Manager,  Travelcar travelcar
13:00

95% non-purchasers of travel insurance –> A conversion conundrum or massive opportunity?

  • Identifying contextual and behavioural trends to gain a deep understanding of customers and their insurance purchasing tendencies 
  • Utilising machine learning to generate relevant product offerings, with data learnings serving as a catalyst for product development 
  • Shaking the insurance stigma by changing the customer’s value perception (responsive and targeted merchandising)

Heinrich Brand, Co-Founder, Hepstar

Heinrich Brand,  Co-Founder,  Hepstar Hepstar
13:30

Next Generation Planning Solutions

  • Revenue Management trends, challenges and solutions
  • Scheduling trends, challenges and solutions
  • The Integration Advantage

Pradeep Bandla, Senior Vice-President - Passenger Solutions, RTS

Pradeep Bandla,  Senior Vice-President - Passenger Solutions,  RTS RTS
14:00

Driving Maximum Ancillary Revenue

  • Audience and touch points
  • Product, pricing and display: how to convert
  • Case studies from industry-leading airlines

Mark Pegler, Managing Director, Parkcloud

Mark Pegler,  Managing Director,  Parkcloud HolidayTaxis
14:10

How can airlines monetize data and increase ancillary revenues?

  • Airlines are collecting a lot of data from its' passengers, however it is time to convert this data into profit
  • Digital platforms as enablers of data monetization
  • Example of data monetizing platform for ancillaries

Chris Keen,  Managing Director - Platforms & Products & Member of the Board,  Comtrade

Chris Keen, Managing Director - Platforms & Products & Member of the Board, Comtrade comtrade
14:30

How can airlines best leverage ground transportation without hidden costs or guest uncertainty?

  • As one of the least understood travel expenses, we uncover 11 hidden costs of ground transportation
  • The market opportunity to offer a seamless door-to-door service for customers exists and is ready to be unleashed as an ancillary service

Sascha Meskendahl, CRO (Chief Revenue Officer), Blacklane

Sascha Meskendahl,  CRO (Chief Revenue Officer),  Blacklane Blacklane
15:00

What are the drivers now for Inflight Retail purchases?

  • What is the future for Inflight Retail?
  • Who are going to be the main influencers?

Joe Harvey, Senior Manager, Global Boutique Development, Retail in Motion

Joe Harvey,  Senior Manager, Global Boutique Development,  Retail in Motion Retail In Motion
15:30

Case study overview

  • Developing a comprehensive upgrade strategy
  • Putting your new program and processes in place
  • Executing and monitoring your program to maximize performance

Emma Welfare, VP Product, Plusgrade

Emma Welfare Retail In Motion
16:00

Unique ATA.ONE Distribution Platform for distressed inventory

  • Disruptive technology platform which is helping airlines to increase PLF and ROI
  • Solution that changes consumer behaviour and unlocks a new customer market  
  • Free and easy to implement cloud based solution

Srdjan Cimas, Senior Sales Manager, ATA One

Srdjan Cimas, Senior Sales Manager, ATA One ATA ONE
16:30

Close of Day 1 Seminars

GET YOUR FREE EXPO PASS NOW

 

Technology Seminars - 7 September

IFEC & SMART TRAVEL

 
10:00

Registration & Exhibition Opens

10:20

Digital Transformation – Challenges and Opportunities

  • What does digital transformation mean for your airline?
  • What digital initiatives should your airline be considering to enhance your passenger’s experience?
  • What are the challenges?

Jon Norris, Sr. Director – Marketing, Panasonic Avionics

Jon Norris,  Sr. Director – Marketing, Panasonic Avionics Panasonic Avionics
10:50

How to monetize the world’s busiest & fastest connected airspace?

  • How can additional quality requirements be met due to high-density?
  • Through which means can we improve product quality whilst cutting costs for airlines and passengers alike?
  • How to shape and transform existing challenges to form new business cases for airlines and service providers?

David Fox, VP of Inflight Services and Connectivity, Deutsche Telekom

David Fox,  VP of Inflight Services and Connectivity,  Deutsche Telekom Deutsche Telekom
11:20

TAQNIA Space

The point of the presentation will be the following:
  • UON services (high speed internet, GSM, Live TV).
  • Solutions (ka/ku antenna and infrastructure).
  • Business model with Airlines

Eng. Abdullah Alosaimi, CEO, TAQNIA Space

Eng. Abdullah Alosaimi,  CEO,  TAQNIA Space Taqnia Space
11:50

Creating a billion-dollar digital marketplace inflight 

  • What incremental revenue streams are opened up by connecting with passengers onboard through their mobile devices
  • What roles do both captive wireless IFE portals and connectivity play in maximising this opportunity
  • Insight into a typical/recent business model / deployment case study

Martin Cunninson, CCO, AirFi

Martin Cunninson,  CCO,  AirFi AirFi
12:20

Influence of digital touchpoints in customer interaction – a case study based on digital reading material

  • Development of media usage behavior through progressive digitalization
  • Offer new services to your customers – digital reading material and their touchpoints
  • Integration of touchpoints – Case study

Philipp J. Jacke, Managing Director, Media Carrier

Philipp J. Jacke,  Managing Director,  Media Carrier Media Carrier
12:50

Utilising Bluetooth on an A380 as a Cockpit and Cabin Crew Virtual Private Network

  • Challenges of mesh networking with dual deck aircraft
  • Virtual network functionality and implementing autonomous back systems 
  • Integrating the on-board network with off-board connectivity for operations

Adam Chapman, Marketing Director, AS IP

Adam Chapman,   Marketing Director,  AS IP AS IP
13:10

Switching to IFE on mobile and to digital press

To reduce on board weight and costs as well as improve passenger experience, more and more airlines are switching to digital press and mobile IFE platforms.
They provide significant costs savings in fuel, logistics and cleaning, but more importantly they increase airline app download, app retention and allow interactions with passengers before during and after the journey. Overall they provide a significant and measurable increase in passenger satisfaction. Initially handling out tablets preloaded with entertainment, airlines are now starting to use Mobile IFE platforms either standalone or integrated within the airline mobile app and available on passengers device.

Laurent Safar, CEO, Adaptive Channel

Laurent Safar,  CEO, Adaptive Channel Adaptive Channel
13:40

Airlines need to start thinking like retailers. They have to stop being seat-sellers, and instead fulfil as many of their passengers' end-to-end needs as they can:

  • Leveraging existing customer relationships to upsell new products
  • Owning more of your customers journey with innovative tech solutions
  • Updating the old with the new: generating ancillary revenue from a previous cost

Gareth Deakin, Cylo

Gareth Deakin, Cylo Cylo
14:10

Digital Transformation in the Cabin Operations

  • How does your chief flight attendants process all flight related forms?
  • Did you start digital transformation initiatives to enhance your passanger’s experience in the cabin?
  • How can you make it happen?

Ecem Gurces,  Marketing Communication Specialist,  Innova

Ecem Gurces, Marketing Communication Specialist, Innova Innova

Gizem Uslu , Business Analyst, Turkish Airlines

Gizem Uslu Innova
 

Ecem Gurces, Marketing Communication Specialist, Innova

Ecem Gurces, Marketing Communication Specialist, Innova Innova
14:40

Smart Travel – a seamless journey from door-to-door

  • RFID technologies as field proven solution for the aviation industry
  • Deep dive in baggage handling use case  
  • Leveraging the potential by connecting IoT technologies

Ralf Kodritsch, Director Segment Manager, RAIN RFID Solutions

Ralf Kodritsch,  Director Segment Manager,  RAIN RFID Solutions Retail In Motion
15:00

Close of Day Seminars

 

Mark Your Calendars Now!
Conference 5-7 September • Exhibition & Seminars 6-7 September

 

The Aviation Festival is two events: a world-class international conference featuring leading airline speakers from around the world; and a technology exhibition showcasing the latest innovations global leaders to the start-ups.

To visit the exhibition is free. There is, naturally, a registration fee to attend the conference.

 

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