Aviation Fest Seminar A
Turning Your Customers’ Questions Into an Opportunity to Reduce Cost and Increase Revenue
Description: Conversational interfaces such as Facebook Messenger, WhatsApp and WeChat are the new entry points to engage with your customers. Each has billions of users, so now is the time to tap into your customer conversations, queries and questions and create value for your travel brand - at the same time as reducing costs. But it can be hard to know where to start.
Andrea Cartwright, Vice President Of Sales (T-Social), OpenJaw Technologies