Aviation Loyalty

Loyalty, revenue and retention for the world’s airlines and airports

Many airlines have rewritten loyalty rules in recent years to make their rewards more personalised and their programs more profitable. But what is the next generation of airline loyalty programs?

This is what global loyalty leaders will explore at Aviation Loyalty, many airlines struggle to design a loyalty program that delights the modern-day traveller. We will examine different areas of loyalty to understand how the industry can keep up with rapidly changing passenger demands.


The conference will include the following themes:

Next generation loyalty systems


Personalised loyalty

CRM and data analytics


Mobile loyalty


Who Sponsors?

Loyalty platforms and programs

Mobile technology

Loyalty Marketing

Brand Consultants

Professional Advisory

CRM Systems

Data and Analytics

Who Attends?




Commercial Director

Head of Marketing

Head of Loyalty

Head of Social Media

VP Sales and Marketing

VP of Loyalty


For sponsorship and exhibition please contact Martyn McMurray on martyn.mcmurray@terrapinn.com



Join the aviation community



The Aviation Festival is two events: a world-class conference where airline leaders from around the planet meet; and, a travel technology exhibition for the wider community. To visit the show is free. There is, naturally, a registration fee to attend the conference.

phone: +44 (0)207 092 1237