AirXperience

Passenger Experience Partner
APEX (Airline Passenger Experience Association)

Innovation in passenger experience technology for the world’s airlines

AirXperience is all about how airlines can improve the passenger experience at every touch point. Themes include passenger engagement, self-service, personalised passenger experiences, mobile technology, passenger communications and so much more.

With Heads of Experience attending from some of the world’s most interesting and forward thinking airlines and airports this event presents a fantastic opportunity to put your solution front of mind.

PaxEx & IFEC Advisory Board

Joe Leader, CEO, APEX Joe Leader
CEO
APEX

Rossen Dimitrov, Chief Guest Experience Officer, WestJet Rossen Dimitrov
Chief Guest Experience Officer
WestJet

Paulo Miranda, Chief Experience Officer, Gol Airlines Paulo Miranda
Chief Experience Officer
Gol Airlines

Jon Norris, Senior Director, Corporate Sales & Marketing, Panasonic Avionic Jon Norris
Senior Director, Corporate Sales & Marketing
Panasonic Avionic

Calum Laming, Chief Customer Officer, Vueling Calum Laming
Chief Customer Officer
Vueling

Piia Karhu, SVP Customer Experience, Finnair Piia Karhu
SVP Customer Experience
Finnair

Conference

The conference will include the following themes:

Next-gen passenger experience

Mobile and self-service

Artificial Intelligence

Disruption management

Staff empowerment

Wearables and Augmented Reality

 

Who Sponsors?

Apps and content providers

Branding and marketing Services

Check-in and baggage systems

Connectivity providers

Content, apps and interfaces

CRM and loyalty

In-flight entertainment & communication

In-store media signage

Interfaces

Digital signage and kiosks

Loyalty consultants

Mobile technology

Passenger communications

Who Attends?

CCO

Chief Marketing Officer

Chief Customer Officer

Vice President Product Management

Head of Marketing

Head of Passenger Experience

Head of Ground Handling

Head of Customer Service

Head of Innovation

Product Development

Head of Passenger Services

Head of IFE

Head of Sales

 

For sponsorship and exhibition please contact Martyn McMurray on martyn.mcmurray@terrapinn.com

 

SPONSORS INCLUDE:

Comtrade Digital Services

EveryMundo

Fusion

iCoupon Global

Relay42

Sabre

Skyscanner

Travelaer

TravelCar

Volantio

SPONSOR NOW

 

"Great to catch up with colleagues and people with interesting products and services to take back to the office"

Pieter Elbers, CEO, KLM

 

Join The Aviation Community

 

Aviation Festival

Conference: 5-7 September
Exhibition: & Seminars 6-7 September 
Business Design Centre, London


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