Air Retail Show

Retail Innovation and technology for airline, airports and partners

Historically airlines haven’t taken advantage of the retail opportunity presented by having a pre-qualified captive audience of travellers. Online retailers have increased passengers expectations tenfold, the average traveller is used to contextual marketing, personalised experiences and a fast acting service.

The Air Retail Show brings together Heads of Retail, Heads of Innovation and Heads of Experience to discuss the digital transformation lessons airlines can learn from mainstream retailers to enhance passenger experience and boost sales.

Key topics covered this year include the personalisation of the shopping experience, on board crew engagement, multi-channel shopping, airport retail technology, big data and connectivity.

Can you help Heads of Retail cater to the needs of the next generation of travellers? Then join us at the Global Air Retail Show.


The conference will include the following themes:

Innovation and payments

Optimised E-Commerce


Digital channels

On-board retailing

Big Data


Who Sponsors?

Customer analytics and big data

Implementation partners and consultants

POS omni channel technology


Inventory management systems

In-flight technology and media

IT infrastructure

Crew engagement training services

Who Attends?

Head of Airline Retail

Head of Retail Operations

Head of Purchasing

Head of Duty Free

Head of Airport Sales

Head of On-board Sales


Commercial Director


For sponsorship and exhibition please contact Martyn McMurray on



Join the aviation community



The Aviation Festival is two events: a world-class conference where airline leaders from around the planet meet; and, a travel technology exhibition for the wider community. To visit the show is free. There is, naturally, a registration fee to attend the conference.

phone: +44 (0)207 092 1237