Historically airlines haven’t taken advantage of the retail opportunity presented by having a pre-qualified captive audience of travellers. Online retailers have increased passengers expectations tenfold, the average traveller is used to contextual marketing, personalised experiences and a fast acting service.
The Air Retail Show brings together Heads of Retail, Heads of Ancillary, Heads of Innovation and Heads of Experience to discuss the digital transformation lessons airlines can learn from mainstream retailers to enhance passenger experience and boost sales.
Key topics covered this year include the growth of ancillary revenues, personalisation of the shopping experience, on board crew engagement, multi-channel shopping, airport retail technology, big data and connectivity.
Can you help Heads of Ancillary and Retail cater to the needs of the next generation of travellers? Then join us at the Global Air Retail Show.
Director Ancillary and Product
Director Ancillary Revenue
Head of Ancillary Revenue
The conference will include the following themes:
Innovation and payments
Customer analytics and big data
Implementation partners and consultants
POS omni channel technology
Inventory management systems
In-flight technology and media
Crew engagement training services
Head of Airline Retail
Head of Retail Operations
Head of Purchasing
Head of Duty Free
Head of Airport Sales
Head of On-board Sales
For sponsorship and exhibition please contact Martyn McMurray on email@example.com
"Great to catch up with colleagues and people with interesting products and services to take back to the office"
Pieter Elbers, CEO, KLM