Agenda Day 2

Day 2 Aviation Festival Americas

08:00

BREAKFAST & REGISTRATION

08:55

CHAIRMAN'S OPENING REMARKS

08:59

KEYNOTE SESSIONS BUSINESS AND STRATEGY

Mr William Shaw
09:00

Keynote Presentation: Creating technically sound business strategies to affect bottom line ROI

  • High-Touch, High-Engagement through digital-mobile platforms including chatbox-messenger implementation, Instagram and twitter
  • Cloud Systems and integration and dealing with legacy systems, measuring ROI in a hybrid cloud platform integration
  • The digital traveler and the evolution of airline-consumer interaction; fostering a digital relationship with a traveler that is based on offering the best travel experience and not the best ticketing experience 
  • Discretionary pricing - is it finally here and is NDC already proving to bridge the gap between standard and truly personal offerings?
Dag Skage
09:20

Keynote Presentation: The tech behind exponential growth strategy – Norwegian’s CIO speaks on the work behind the tech veil for Norwegian Air

  • Long-haul low-cost, how to prepare for the technological processes required to create a strong tech foundation
  • Norwegian’s systematic growth and the actual IT systems that make it possible
  • How do we go about implementing an effective IT framework for tomorrow and exploring where we can apply it: ticketing, pricing and more
09:40

RESERVED FOR SPONSOR

Mr Seth Cassel
10:00

Keynote Presentation: The direct channel, passenger acquisition, and owning your customer

  • New customer acquisition and incremental revenue growth
  • Improving customer experience and conversion online through new technologies
  • Executing highly technical strategies without highly technical people
10:20

MORNING REFRESHMENT BREAK

11:39

GROWTH AND ROI

E-COMMERCE AND DIGITAL ENGAGEMENT

FUTURE OF INTERIORS

World Low Cost Congress
11:40

Presentation: Sold out without being a sellout – Lessons from the Southwest Airlines business model

  • Analyzing the basic philosophy behind LCC’s—Low fares and demand stimulation
  • Understanding that brand identity should never take a back seat to expansion
  • Achieving brand purity; don’t damage your value proposition by distilling company culture
Aviation IT Show
11:40

Embracing e-commerce with NDC – Are airlines becoming internet companies?

  • Building a diversified portfolio of leading, specialized e-commerce brands as an airline 
  • Using e-commerce tools to sell ancillary services 
  • Thinking like an e-commerce giant- What can airlines learn from companies like Amazon and Alibaba? 
  • Using e-commerce to create a new revenue stream 
  • E-commerce and how NDC can help you acquire focused data that is shareable and accessible between  brands to encourage dynamic approaches to airline customers
The Aviation Interiors Show
11:40

Future of aircraft seating –An inside look into trends in seating and interior design

  • Newest trends in seating layouts and products; slim line, diversified product lines, premium economy products, etc.
  • How light is too light? An inside look into the specifics of lightweight material applications in seating and how to know when you’re pushing too far
  • Additive manufacturing and how they want to shake up part procurement, replacement and what its limitations are
World Low Cost Congress
12:00

Panel: The brave world of startup airlines – Startup airlines discuss obstacles, opportunities, creative new business models and bursting through the stratosphere

  • Seeing the aviation industry through the eyes of startups; what are the big issues, what needs are these new business models addressing?
  • Analyzing startup trends to understand what brings about successes and failures in the landscape
  • Understanding the startup market, who are the travelers and what are they looking for?
The Aviation Interiors Show
12:00

Airplane hotels: Bars, showers & other amenities

  • Creating an unforgettable brand experience through the inclusion of luxury amenities
  • Making a case for excess, when is it justifiable to make a flying hotel?
  • Scaling down versatile amenities, how can we marry cost with a unique experience based on in-cabin amenities
Aviation IT Show
12:10

Lookin’ and Bookin’ – How to decrease website bounce rates and increase your look to book ratio

  • How do you take advantage of data to better engage your customers?
  • What data is necessary to provide a personalized experience?
  • How can increased engagement promote conversion and revenue?
World Low Cost Congress
12:20

Presentation: From Iceland to Miami and back –

  • Tackling on low-cost in the long-haul: Creating a mission statement and how you can pull it off
  • Unbundling through straightforward philosophy “Why should you pay for something you’re not using?”
  • Creating a brand brimming with personality: Flirting your way to Iceland by matching with an airline in Tinder
  • An inside look into a successful corporate culture: Fostering an environment that employees love to work in and making it synchronous with brand identity
The Aviation Interiors Show
12:20

Standing while flying “Yeah, right!” – Are standing room planes soon to be a reality?

  • What are the pressure points on the topic? Customer perspective, implementation and spacing standards?
  • Folding cinema seating; save room and increasing mobility in the plane with similar alternatives
  • What are the twisting seats, and slide over seats and how can we use them to be more space and weight conscious in our aircrafts?
12:40

NETWORKING LUNCH

13:39

DISTRIBUTION

FAILURES, REDUNDANCY & CONTINUITY

Aviation IT Show
13:40

Protecting yourself - Developing a robust cyber security strategy

  • Create an inclusive and impenetrable cyber security plan to protect your data and operations
  • Protecting cloud-based assets by monitoring access points and understanding vulnerabilities
  • How do you know when you are under attack and how can you combat it?
  • How to safely navigate the dangers without slowing down your business
Aviation Strategies
13:40

Presentation: Disruptive distribution – Breaking the traditional business model and trailblazing through disruption

  • Understanding the pros and cons of alliances and why some are actively choosing not to participate.
  • Realizing the foundation of disruption: understanding the traditional airline model so it can be challenged
  • Debunking the myth that we operate in an age of open skies
  • GDS distribution is made for legacy carriers. What needs to change?
  •  Are airline commissions truly a thing of the past?
  • Challenging the notion in the outsider’s perspective of unbiased travel agents
The Aviation Interiors Show
13:40

The Amazing Technicolor 3D Printed Aircraft – The 3D printed interior revolution and how you benefit

  • Utilizing 3D Printing processes to cut material costs in aviation interior outfitting
  • Creating complex, consolidated parts with high strength up to, and surpassing, industry standards
  • Weight reduction and ultimate cost saving implications by utilizing 3D printable material and streamlining manufacturing processes
Aviation IT Show
14:00

Asset maintenance through predictive analytics and IoT – How can we promote operational efficiency by getting the most out of our assets?

  • Utilizing IoT systems to collect asset-based data and monitor maintenance needs
  • Using analytics to understand procedural efficiency and its impact on the health of our assets
  • Understanding regulation impact when adopting new technologies, especially when fleet-maintenance is involved
Aviation Strategies
14:00

Presentation: End-to-End Distribution – NDC and providing a bigger picture of industry transformation

  • NDC’s road map and recent achievements: Have we reached the stage of mass adoption?
  • How NDC is changing the current distribution landscape and what it means for airlines’ future distribution strategies?
  • How does NDC open up a new opportunity for interline cooperation between LCCs and FSCs?
Aviation IT Show
14:20

Agile procedural management teams – Reworking your IT internals to shorten time to market

  • How to build effective learning platforms to promote agility
  • Looking internally to foster a tech culture that nurtures reaction time and fast response in a positive way
  • Reworking legacy systems to eliminate redundancy in processes and aid your tech team in shaving off response times to irregular operations 
Aviation Strategies
14:20

Presentation: Growing in the corporate travel market: How to increase airline’ appeal to corporations

  • What is holding airlines back from gaining prominence with corporate travel buyers?
  • How to compete with the incumbent airlines’ loyalty programs and large corporate sales forces?
  • The next-generation of business travelers: Millennials and how they are shaping the future of business travel
  • What are the big trends affecting the corporate travel ecosystem in the coming years?
The Aviation Interiors Show
14:20

The Ultimate Cabin Tech Showcase – Looking at new inventions from the leaders of aviation industry technology

  • Head rest hammocks, small upgrades that pay in dividends
  • Revolutionary space utilization, creating seating, meeting and sleeping areas to mirror rail-based luxury transformation models
  • Portable Solutions, creating a lightweight in-cabin connectivity system that works as modem, server and entertainment package with access points for 50 travelers
14:50

AFTERNOON NETWORKING BREAK

15:29

POST DIGITAL BUSINESS MODELS

Aviation IT Show
15:30

One Order system and finding the single source of truth: Formulating plans for massive reworking of old systems and far-reaching industry standardization

  • Exploring the ramifications of the ‘One Order’ proposition, gauging PSS and GDS providers 
  • Tackling the proposition of re-engineering back office and legacy distribution systems to pave the way for never-before-seen ease of access and transparency
  • Creating a basket that houses airline-created offerings and allows interaction and visibility with third parties
Aviation Strategies
15:30

Panel: Is forward-thinking mentality enough to survive the digital revolution?

  • Ensuring you deliver contextual and relevant customer experiences throughout all channels by analyzing current strategies including sources of data collection, usage of analytics and gauging personalization of offerings through GDSs.
  • Evoking the transition of a ticket-centric model to a customer-centric model; look above fares to ensure that customers are behind your company mission and a part of your company’s big-picture vision
  •  Adapting traditional reservation systems to cater to a digital world and deliver new capabilities and new sales channels
  • Open discussion into the future of airlines in the Americas, how will the regional aviation community meet these challenges and foster internal growth
16:10

CHAIRMAN'S CLOSING REMARKS

16:15

COCKTAIL RECEPTION

last published: 20/Mar/17 14:38 GMT