Air Retail & Payments

The Air Retail Show covers retail strategy, merchandizing, ancillaries and innovation. Get the latest in retail merchandizing, fraud prevention, and bot detection.

Retail & Payments, Thursday 15 October 2020

07:00

Registration and Coffee

07:00

Registration and Coffee

René Armas Maes
08:30

Chairman Remarks

René Armas Maes, Vice President, Jet Link International LLC
Andrew Nocella
08:40

Keynote Interview: How is United working with partners to strengthen its presence in Latin America?

Interviewee: Andrew Nocella, Executive Vice President And Chief Commercial Officer, United Airlines
Interviewer: Scott Mccartney, Reporter, Author And Creator Of "The Middle Seat", The Wall Street Journal
Vasu Raja
08:55

Keynote Interview: Building the world’s largest network

Interviewee: Vasu Raja, Senior Vice President Network Strategy, American Airlines
Interviewer: Scott Mccartney, Reporter, Author And Creator Of "The Middle Seat", The Wall Street Journal
Barry Biffle
09:10

Keynote Interview: Creating a Greener and more sustainable way to fly

Interviewee: Barry Biffle, President And Chief Executive Officer, Frontier Airlines
Interviewer: Scott Mccartney, Reporter, Author And Creator Of "The Middle Seat", The Wall Street Journal
Panel discussion
09:20

Keynote Panel:The evolving landscape of alliances and partnerships in commercial aviation

Moderator: Brian Sumers, Senior Aviation Business Editor, Skift
Barry Biffle, President And Chief Executive Officer, Frontier Airlines
Vasu Raja, Senior Vice President Network Strategy, American Airlines
Lisa Mota Pinto, Chief Commercial Officer, Viva Air Group
10:00

SPEED NETWORKING & MORNING BREAK

10:00

SPEED NETWORKING & MORNING BREAK

Panel discussion
Retail & Payments
11:00

Panel: eCommerce development: Engaging customers and improving your eCommerce presence

Moderator: Paul Van Alfen, Managing Director, Up in the Air - Travel Payment Consultancy
Daniel Reyes Vega, Head Of E-Commerce Payments, Aeroméxico
Cesar Ahmedt, Chief Information Officer, Wingo
Rob Borden
Retail & Payments
11:40

Payments: Making travel more accessible, affordable and rewarding by giving customers the freedom to travel now and pay over time

Rob Borden, Vice President - Commercial, UpLift
Session led by: uplift
12:00

NETWORKING LUNCH

12:00

NETWORKING LUNCH

round tables
Retail & Payments
13:20

RETAIL & PAYMENTS ROUNDTABLES

Latin American Distribution: With the landscape shifting to more direct channels and how are GDS and OTA relationships changing?
Pablo Chiozza

Pablo Chiozza, Senior Vice President, Usa, Canada, And Caribbean, LATAM Airlines Group

NDC Exchange: Creating rich content for customers
Stig Aleksander Kjos-Mathisen
Retail & Payments
14:00

Blockchain: How will Norwegian Air integrate bitcoin into their customer payments and rewards program?

Stig Aleksander Kjos-Mathisen, Managing Director, Norwegian Block Exchange AS
Panel discussion
Retail & Payments
14:00

Panel: Evolution of NDC: How to achieve long-term simplification of distribution through NDC, direct and indirect channels

Rob Brown, Senior Director Sales Strategy And B2B Channels, Southwest Airlines
Mike Barrera, Chief Product Officer, Radixx International
Mike Robinson, Head Of Ancillary Revenue, Frontier Airlines
Keith Wallis, Senior Director Distribution And Payments, Air Canada
Retail & Payments
14:40

Dynamic Pricing: Streamlining choice across the explosion of payment platforms

Sponsored speaking slot available. Contact Aidan Brain: aidan.brain@terrapinn.com
M Osama Sheikh
Retail & Payments
15:00

Payment experience: Empowering the customer through data driven collaboration

M Osama Sheikh, Project Manager - Technology And Innovation, Pakistan International Airlines
15:40

AFTERNOON NETWORKING BREAK

15:40

AFTERNOON NETWORKING BREAK

Seth Cassel
Michael Bell
16:40

Keynote Panel: Building the modern leadership team for the future of Aviation

Moderator: Michael Bell, Senior Client Partner, Aviation And Aerospace, Korn Ferry
Gisela Shanahan, Chief Financial Officer And Executive Vice President, Denver International Airport
Rachel Mccarthy, Senior Vice President Of Talent And Learning, JetBlue
Elise Eberwein, Executive Vice President Of People, Communications And Public Affairs, American Airlines
Lori Bradley, Senior Vice President Of Global Talent Management, United Airlines
Aileen Mccormack
17:20

Keynote: The Future of Mobility: 2030

Aileen Mccormack, Chief Commercial Officer, CarTrawler
Session led by: cartrawler
17:30

COCKTAIL RECEPTIONON - 19th FLOOR – INDOOR/OUTDOOR AREA – POOL – BOWLING ALLEY – BILLIARDS – PAPER AIRPLANE CONTEST

17:30

COCKTAIL RECEPTIONON - 19th FLOOR – INDOOR/OUTDOOR AREA – POOL – BOWLING ALLEY – BILLIARDS – PAPER AIRPLANE CONTEST

last published: 17/Mar/20 19:35

Retail & Payments, Friday 16 October 2020

07:30

Registration and Coffee

07:30

Registration and Coffee

René Armas Maes
08:40

Chairman's Remarks

René Armas Maes, Vice President, Jet Link International LLC
Carolyn Prowse
08:50

How has Volaris strengthened its network?

Carolyn Prowse, Chief Commercial Officer, Volaris
Liliana Petrova
09:30

KEYNOTE PANEL: Creating a seamless journey from tech to regulations and customer experience

Moderator: Liliana Petrova, Chief Executive Officer And Founder, The Petrova Experience
Ricardo Cerri, Chief Technology Officer, Corporacion America Uruguay
Alex Covarrubias, VP, Strategic Business Development, Latin America, SITA
Samuel Ingalls, Assistant Aviation Director, Las Vegas International Airport
Nael Samha, Director Of Passenger Systems And Biometrics, United States Customs and Border Protection
Session led by: sita
10:10

MORNING BREAK

10:10

MORNING BREAK

Amit Sagi
Retail & Payments
11:20

Payments Platform: Preparing nimble payment infrastructure to accommodate a wide variety of markets

Amit Sagi, Director Of Digital (Cdo), El Al Israel Airlines
12:20

NETWORKING LUNCH

12:20

NETWORKING LUNCH

round tables
Retail & Payments
13:30

RETAIL & PAYMENTS ROUNDTABLES

Disruption and Compensation: Working with airline and airport partners to ease disruptions
Larry Leung

Larry Leung, Director, Experience The Skies

Payment Funnel: Retailing practices to better develop ancillary revenue
Iztok Franko

Iztok Franko, Founder And Editor-In-Chief, Diggintravel

15:30

END OF CONFERENCE

15:30

END OF CONFERENCE

last published: 17/Mar/20 19:35

Contact us

To sponsor or exhibit contact:
Aidan Brain
Tel:  +1 646 619 1776
aidan.brain@terrapinn.com

 

Speaking Opportunities:
Ed Jennings
Tel:  +1 646 619 1806

edward.jennings@terrapinn.com