What are ways of achieving technological parity and creating a collaborative atmosphere between airlines and airport
Jumping on innovations in interior geolocation technology and voice technology
Understanding how to interface with customers through in-house Wi-Fi, common platforms of social media and learning the technology we should be investing in to provide the most efficient and personalized airport to airline experience
How Aerolíneas Argentinas strategized for a weak macroeconomic environment impacted by currency devaluation
Creating a dynamic business strategy that is able to adapt to a changing socio-economical context
An analysis into Aerolíneas Argentinas’ successful development of a methodology which applies Revenue Management Segmentation combined with social media to generate disruptive promotions that stimulate demand without revenue dilution
From security to experience, the applications of biometrics seem to improve processes across the board, alleviate pain points, and ultimately keep us more secure. However, with great power comes great responsibility and there is more than meets the eye when it comes to biometrics
Looking into a new data economy:
airports as data funnels, data ownership and applications of new mass-data sources
Security and logistics:
The new world of universal transparency, looking at what universal biometric implementation means for security
Understanding policy, autonomy of data and social responsibilities with biometrics
So what now?
Bracing for the biometric boom, strategic partnerships and the future of travel experience
IN COLLABORATION WITH CUSTOMS & BORDER PROTECTION AND THE DEPARTMENT OF HOMELAND SECURITY
Chief Executive Officer,
Airline Passenger Experience Association
Keynote Presentation: Google’s stealth attack on travel -
In the short term, hotels, airlines and existing OTAs will see an opportunity for collaborative incremental demand, however that honeymoon period can’t last forever and Google is already planning well beyond that.
Understanding Google’s surprising strength as quiet intermediary, how long does it take before this bridge gets a toll and who is going to pay it—you or the travelers?
How to strategize a push to take back control; withholding inventory and pricing from Google to ensure that the giant doesn’t capitalize on its position as a starting point of travel planning