air retail show 2016 in London conference photo


Retail Innovation and technology forairline, airports and partners


Historically airlines haven’t taken advantage of the retail opportunity that they have with a pre-qualified captive audience of travellers. Online retailers have increased customers’ expectations tenfold, the average traveller is used to contextual marketing, personalised experiences and a fast acting service. The Air Retail Show brings together Heads of Retail, Heads of Innovation and Heads of Experience to discuss the digital transformation lessons airlines can learn from the retail industry to enhance passenger experience and boost sales opportunities.

Key topics covered this year include the personalisation of the shopping experience, on board crew engagement, multi-channel shopping, airport retail technology, big data and connectivity. Can you help Heads of Retail cater to the needs of the next generation of travellers? Then join us at the Global Air Retail Show.

The event grew steadily over the last few years, reaching 1000+ attendees in 2015 and became the “must go” event for the world’s low cost carriers and their partners. In 2016 the Air Xperience will yet again be held as part of the Aviation Festival. The Air Xperience is a conference and an exhibition and will host 1,000s of global executives. 

Our sponsorship and exhibition packages have been developed to help you meet your business objectives; whether that’s thought leadership, branding, education or direct sales we have a great platform for you. If you want to meet senior executives in the global aviation industry then this is the perfect event for you. 

/Download the sponsorship prospectus

/Enquire about sponsorship

Over the years the event has evolved to meet the growing needs of the world’s airline leaders:

air retail show event story overview


Who attends?

  • Head of Airline Retail
  • Head of Retail Operations
  • Head of Purchasing
  • Head of Duty Free
  • Head of Airport Sales
  • Head of On-board Sales
  • CCO
  • Commercial Director

and many more

See full attendee overview

Who sponsors?

  • Customer analytics and big data
  • Implementation partners and
  • consultants
  • POS Omni Channel Technology
  • Payments
  • Inventory management systems
  • In-flight technology and media
  • IT Infrastructure
  • Crew Engagement training services

and many more

Download the prospectus



The Aviation Festival is two events: a world-class conference where hundreds of airline leaders from around the planet meet; and, a fantastic travel technology exhibition to which we’re expecting around 2,000 visitors. To visit the show is free. There is, naturally, a registration fee to attend the conference.

phone: +44 (0)207 092 1237