The Aviation Festival MENASA Conference Day 1

THE NEW ERA OF AVIATION

Keynote Host: Kim Kelaita, Reporter, CNN

Mr Abdul Wahab Teffaha
09:00

Opening keynote welcome: Abdul Wahab Teffaha, Secretary General, Arab Air Carriers Organization

Mrs Habiba Laklalech
09:15

Keynote interview: Africa’s best airline: innovation, transformation, investment

Hear from Africa’s number one airline on passenger experience, future expansion plans and becoming the airline of tomorrow. 
Mr Daniel Kerrison
09:45

Keynote: At the centre of the connected lifestyle: offering constant connectivity

•    Investing in high quality Wi-Fi solutions 
•    Can you feasibly offer high quality, fast Wi-Fi for free?
•    New technologies improving Wi-Fi quality
•    What affect does Li-Fi have on current Wi-Fi deployments?
•    BYOD and other possibilities with high quality Wi-Fi
 
10:15

NETWORKING BREAK

WORLD LOW COST AIRLINES CONGRESS

AIR XPERIENCE

AVIATION IT SHOW MENASA

COMPETITIVE STRATEGIES & BUSINESS MODELS

IN-FLIGHT: CONNECTIVITY & ENTERTAINMENT

TRANSFORMATIVE IT

Host:

Host: Mr Pablo Sanz, Airline Division Manager Middle East, Africa & Asia, INDRA
11:00

Fireside chat: Skies the limit: the future of LCCs across MENASA

•    Grasping the potential for the booming LCC model in MENASA
•    New start-up and low cost hubs, models and offerings
•    Where are the new opportunities in dense markets?
•    Creating a unique LCC offering for the region?
•    Structuring your fleet for profitability and flexibility
•    Leasing vs owning 
•    How much of an impact will new entrants have on legacy carriers?
 
11:00

Fireside chat: The future of in-flight connectivity and entertainment

•    Free vs paid?
•    The connected cabin experience – what other services could be launched?
•    Continued roaming negotiations and partnerships
•    BYOD and the future of IFE on the connected plane
•    Using Wi-Fi to propel new ancillary products
•    The passenger data opportunity
•    Can LCCs absorb Wi-Fi costs?
•    Content vs UX: providing the best of both
 
11:00

Delivering an agile future proof IT strategy

•    Creating an IT vision that aligns your business needs with your customers’ needs
•    Using technology to transform operational efficiency
•    Working with innovative IT solution providers
•    Utilising the latest technology to enhance every function
 
11:20

Panel continued: Skies the limit: the future of LCCs across MENASA

•    Grasping the potential for the booming LCC model in MENASA
•    New start-up and low cost hubs, models and offerings
•    Where are the new opportunities in dense markets?
•    Creating a unique LCC offering for the region?
•    Structuring your fleet for profitability and flexibility
•    Leasing vs owning 
•    How much of an impact will new entrants have on legacy carriers?
 
11:20

Fireside chat continued: The future of in-flight connectivity and entertainment

•    Free vs paid?
•    The connected cabin experience – what other services could be launched?
•    Continued roaming negotiations and partnerships
•    BYOD and the future of IFE on the connected plane
•    Using Wi-Fi to propel new ancillary products
•    The passenger data opportunity
•    Can LCCs absorb Wi-Fi costs?
•    Content vs UX: providing the best of both
 
11:20

How you can use the digital transformation to create seamless customer experiences

•    Transforming the customer journey with the latest technologies
•    Real time staff responses at every touchpoint
•    Seamless identity management throughout the entire journey
•    Utilising futuristic technology such as AI and Voice recognition to enhance customer experience
 
Mr Praful Thummar, Assistant Vice President of Information Technology, Jazeera Airways
11:40

Creating a premium offering to entice a new customer base

•    Business class on a budget
•    Creating the bridge between LCC and FSC for business travellers
•    Using a premium economy offering to change business travellers views of your airline
•    How far do these offerings need to extend: from booking to landing?
•    The potentially for new premium ancillaries
•    The treat for FSC’s of LCC premium offerings
 
11:40

Why is it important to provide dependable connectivity worldwide?

•    Key elements to take into consideration when choosing a connectivity provider
•    Offering reliable connectivity to passengers
•    Offering next generation safety communications to the cockpit
 
11:40

Case study: IranAir: Airline priorities for the next 24 months

•    The future of IranAir
•    Procurement plans and strategies for 2017
•    Upgrading and transforming IranAir legacy systems
 
12:00

Network design as the key to revenue generation

•    Defining your airlines core product offering 
•    Utilising multiple data sources and methods 
•    Reducing operating costs and increasing profitability
•    Understanding target customers and markets 
•    Preparing for unexpected events 
•    Potential for long haul low cost travel
 
12:00

Integrated services approach for the Aviation Industry

•    Setting the foundations for a comprehensive and future proof strategy
•    Selecting an approach which supports security, agility. productivity and responsiveness
•    Integrated approach across network, customer service, security and hosting
•    Setting standards and best practices 
Mr Deepak Gusain, Head of Solutions for Middle East, Central Asia and Africa, Tata Communications

12.20 ROUNDTABLES

Join a 40-minute interactive roundtable session designed to connect and help Flag Carriers, LCCs and airports conquer the challenges, embrace the opportunities and foster lasting partnerships to master operational efficiency, revenue growth, customer delivery and digital transformation.
 

1.Connected services – how airlines can leverage shared data to improve efficiency and safety

David Alvord, Senior Technical Sales Manager, Honeywell

2.The power of partnerships: driving ancillary revenue and elevating your customer experience

13:00

NETWORKING LUNCH

WORLD LOW COST AIRLINES CONGRESS

AVIATION SHOW MENASA

AVIATION IT SHOW MENASA

LCC GROWTH MARKETS

THE NEW AGILE AIRLINE BUSINESS MODEL

DISTRIBUTION STRATEGIES

14:20

Interview: North Africa: the next LCC boom

•    New startups, partnerships and regulation in North Africa
•    Biggest challenges in the outlook for LCCs in North Africa
•    How to replicate the success of other LCC markets in North Africa? 
•    Capturing the African opportunity before international carriers sweep in
 
14:20

Airline restructuring to prepare for changing markets

•    Transforming your airline throughout every department 
•    Reorganising your business to improve cash flow
•    Separating non-core business units 
•    The role of leadership and vision in restructuring 
 
14:20

Panel: Who owns the customer in today’s distribution landscape?

•    Which channels are airlines relying on most for distribution at the moment?
•    Key factors that will drive direct online bookings
•    How can airlines protect and increase B2C customer retention? 
•    How will customer ownership change as NDC connections come online?
•    Should airlines be trying to take over distribution channels from travel agents?
•    What is the next distribution model for airlines: Lufthansa’s Distribution Cost Charge or Ryanair’s plan to become the Amazon of travel?
•    Evolving relationships with travel agents and GDSs
 
Moderator: Mr Pablo Sanz, Airline Division Manager Middle East, Africa & Asia, INDRA
Mr Rahim Virmani, Regional Vice President, Hahn Air
14:40

Interview: New alliances, new routes, new regions

•    Nok Air's newly formed alliance
•    International expansion plans
•    Offering incredible customer service
 
14:40

Striving for robust performance and profitability

  • Driving high operating cash flows, profitability and competitiveness
  • Continued expansion of ‘hubs’ to drive passenger growth
  • Strengthening your business through strategic investments
  • Continued restructuring strategies
  • Partnerships and route expansions
  • Fleet optimisation strategies
 

COMPETITIVE AVIATION LANDSCAPES

OPERATING EFFICIENT AIRLINES

15:00

Airline, airport, tourism authority: the eternal business triangle

•    Creating a framework to develop competitive business advantages for all destination partners
•    Building partnerships to limit risks for airlines and tourism authorities
•    Driving growth for airlines through partnerships and agreements 
•    Outlining the branding and social media strategy of each party and its role at the negotiating table.
15:00

The power of people to increase airline operational efficiency

•    Training the entire workforce
•    Revitalising operational functions with personalised training and development 
•    Transforming turnaround times with well trained staff
•    Increasing safety and quality of service
15:00

The changing aviation distribution landscape:

Are you ready for chatbots? 
•    An overview to chatbots
•    What is in it for airlines? 
•    Indra’s booking engine ready for chatbots
 
Mr Pablo Sanz, Airline Division Manager Middle East, Africa & Asia, INDRA

SECURITY

15:20

The long-haul, low-cost business model

    Assessing current long-haul, low-cost strategies
    Can low cost carriers squeeze more asset utilisation out of long haul?
    Can low cost airlines replicate short haul success on longer routes?
    What’s the next differentiator in this market? How can we compete on routes served by established FSCs?
•    Which markets and routes would work for low cost long haul?​
15:20

Optimised flight operations: improving operational performance of crew

•    Streamline and simplify crew check-in with solutions tailored for airline flight operations
•    Provide pilots with seamless access to operational manuals, airline documentation and flight briefing documentation, NOTAMS and METAR as part of an integrated EFB
•    Improve flight planning and operational performance by logging and collecting feedback on actual flight progress and fuel for each waypoint with EFF
•    Eliminate paper and improve data security
•    Optimise airside and landside flow with crew transportation and tracking solutions
•    Integrate airport terminal systems with crew rostering and briefing processes
•    Case study: Etihad Airways
15:20

Protecting passengers and the Aviation industry from cyber attacks

•    Responding to intelligence and threat identification 
•    The importance of a robust cyber security management system
•    Protecting the operational safety and efficiency of your airline
•    Understanding how to identify, asses and mitigate risks
•    Understanding the possible treats to your network and systems
•    Your responsibility to protect passenger data 
 

15.40 ROUNDTABLES

Join a 40-minute interactive roundtable session designed to connect and help Flag Carriers, LCCs and airports conquer the challenges, embrace the opportunities and foster lasting partnerships to master operational efficiency, revenue growth, customer delivery and digital transformation.
 

1.How is mobility revolutionising the airline industry?

2. How to rise to the challenge of global flight tracking?

Anita Mathur, International Marketing Director, The Weather Company An IBM Business

3.Using your airlines data to created tailored customer experiences and offerings

4. Ensuring the highest quality operations during airport disruption

16:20

Networking break and the annual paper plane competition!

BUSINESS MODELS & CUSTOMER EXPECTATIONS

Panel discussion
17:00

Panel: Preparing for huge growth in the South Asian aviation industry

•    New entrants, new prices, new policies
•    Prospects for regional and economic development
•    Regulatory and infrastructure challenges 
•    Continued liberalisation and deregulation
•    New business models and creating hubs
•    Survival of the fittest 
•    The future economic and security challenges
 
17:30

Close of day one

17:40

Networking party and the annual Aviation Show quiz!

last published: 20/Nov/16 13:05 GMT