Chief Technology Officers, or equivalent job titles, at telecoms operators.
This category will be assessed by our independent panel of judges.
About this category:
The judges' key areas of focus are: customer experience, looking at how well the CTOs have improved customer satisfaction and user-centric performance; technology prowess, in terms of future readiness and deployment of forward-looking technologies; and contribution to the creation of compelling, long-term and efficient operating models.
The entry should focus in particular on achievements during the period 1 November 2015-30 April 2018.
INTRODUCTION (tell us what it is in <50 words)
What is the name of your Chief Technology Officer? What is his/her official job title?
SUMMARY (what you did and why <500 words)
Outline your CTO's strategy for improving customer satisfaction and user-centric performance.
What is your CTO's technology roadmap?
• What new technologies did you deploy during the entry period?
• What plans do you have for future technology deployments?
What role does your CTO play when it comes to the creation of compelling and efficient operating models?
• What disruptive moves are you making in this area?
RESULTS (show evidence <500 words)
How has the overall customer experience improved?
• Show how network quality translates to user-centric KPIs
• Provide details of any other sources of sustainable differentiation
How do you measure future readiness?
How ready are you to deploy next-generation networks?
Explain how the CTO has helped your company to adapt to evolving market trends.
Provide up to three supporting testimonials.
The best entries in this category will be those that clearly articulate the CTO's role in the company's success. Evidence is also important: back up your claims with supporting statistics.
Last year's winner
Alexandre Fonseca – Altice, Portugal Telecom
For full details download the categories brochure