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USA's loyalty conference for retail executives
Overview
Loyalty World USA unites leading marketing executives from the world’s most innovative retail brands to discuss the latest customer engagement strategies for securing continuous customer loyalty.
Over 350 leaders from across major retail verticals will come together to showcase innovation in customer engagement, analytics, and experience.
The conference
A two-day conference, with morning plenary sessions and afternoon streams on the following topics:
- Loyalty programs
- CRM and CEM (Customer Engagement Management)
- Data Mining
- Brand Management
- Staff training
- Social Media & Web 2.0
- New technologies
- Loyalty & Mobile
Networking
At Terrapinn we realize that you not only attend our conferences for their world-class content, but also to network and build relationships. Hence we have several hours of dedicated networking time built into the agenda.
Our events create the backdrop where ideas develop, connections are made, and inspiration grows.
Who should attend
- Chief Marketing Officers
- Chief Executive Officers
- Senior/Vice Presidents of Marketing
- Senior/Vice Presidents of Loyalty
- Senior/Vice Presidents of Branding
- Heads of Loyalty Programming
- Heads of Customer Experience
- Heads of Customer Engagement
From all B2C verticals!
Attend and learn
- How to cultivate a customer-centric environment for your employees that increases consumer retention
- How to ensure effective long-term engagement with your loyalty program
- How to properly leverage social media channels to drive measurable business results
- How to innovate customer analytics to understand consumer behavior
- How to interpret and use customer data to forge greater engagement
