Conference Day Two, Tuesday 28 February 2012

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08.30	Welcome coffee
09.00	Opening remarks from the Chair Mr Des Dent Mr Dent is a graduate of Qld Uni in Engineering and Economics and worked in QR and Main Roads each for 10 years. He has specialised in the application of computer technology to transport engineering. His 15 year period in consulting with PPK took... more.. › Mr Des Dent, CEO, 10000 Friends of Greater Sydney
	Revenue
09.10	How to generate maximum yield through ancillary revenue Mr Robert Sharp Rob is Head of Global Airport Infrastructure & Services at Qantas Airways Ltd. He has been with Qantas for over 13 years and is currently accountable for Airport relationships, long term infrastructure planning and development, negotiating and... more.. Pioneering collaboration: maximising yield through retail partnerships Establishing long term commercial success through alternative revenue routes Understanding which customer touch points are most effective at generating revenue and why Strategies to maximise ancillary revenue at each customer touch point › Mr Robert Sharp, Head of Global Airport Infrastructure & Services, Qantas
09.40	In conversation: Thinking beyond ticket sales: uncovering innovative sources of revenue Mr Robert Sharp Rob is Head of Global Airport Infrastructure & Services at Qantas Airways Ltd. He has been with Qantas for over 13 years and is currently accountable for Airport relationships, long term infrastructure planning and development, negotiating and... more.. Understanding the commercial possibilities for urban transport in ancillary strategy Investing in apps and wi-fi access as alternative source of profit Opportunities for growth through digital advertising on board and at stations Implementing new monitoring systems as a means for generating revenue › Mr Robert Sharp, Head of Global Airport Infrastructure & Services, Qantas › Mr Ross Pedley, GM-Finance, V/Line Corporation (VLC) and V/Line Pty Limited
	Investments and partnerships
10.10	Change management: Successfully navigating an international merger to expand markets Mr James Hall James Hall’s early career was as a Police Inspector with the Royal Hong Kong Police Force and this was followed by administrative positions with British Petroleum, both in New Zealand and Australia. He then spent time in Papua New Guinea with Rio... more.. Effective negotiation to obtain best possible terms for involved parties Looking outside the box to expand operations › Mr James Hall, General Manager, TransdevTSL Brisbane Ferries
10.40	Morning tea
11.20	Practical solutions for reducing congestion Mr Geoff Hill Jeremy has over 15 years experience in Information and Communication Technologies (ICT), primarily within the automotive, telecoms, and transport sectors, in various roles from consulting and business development to product and project... Challenges in managing congestion through pricing Reducing congestion through more efficient use of existing infrastructure Managed motorways approaches to congestion reduction Dynamic pricing to manage congestion on HOT lanes › Mr Geoff Hill, GM - TCM, Transurban
	Transport systems update
11.50	State update: Exploring the future of Australia’s transport systems Hon. Patrick Conlon MP State Member for Elder Patrick Conlon is the leader of Government Business in the House of Assembly, a member of the Executive Committee of Cabinet and responsible for the portfolios of Transport, Energy and Infrastructure. more.. › Hon. Patrick Conlon MP, Minister for transport, South Australian Government
12.20	Lunch
	Price and revenue management
13.40	Panel: Strategies to ease congestion through price management strategies Mr Shane Enchelmaier Shane joined Brisconnections in 2009 and is responsible for the implementation of all aspects of the tolling operation for the Airportlink project, which is expected to go live in 2012 Shane has extensive experience within the tolling industry with ... more.. Mr Geoff Hill Jeremy has over 15 years experience in Information and Communication Technologies (ICT), primarily within the automotive, telecoms, and transport sectors, in various roles from consulting and business development to product and project... How to ease congestion through effective road use priority programs Determining the right road price to ensure a mutually beneficial outcome for commuters and operators Charging more for using more: higher tolls to ease peak hour traffic Alternative routes to easing traffic and raising revenue: is a congestion tax the answer? › Mr Shane Enchelmaier, Manager, Tolling & Customer Service, BrisConnections › Mr Geoff Hill, GM - TCM, Transurban
14.20	Case study: How an integrated transport system is propelling Parramatta’s economic growth to benefit local governments and operators Dr Rob Lang Dr Robert Lang has a career history of thirty years in the public service, gained within a combination of the urban development and energy industries, the last ten years at a CEO level. Rob’s current position is that of CEO for Parramatta City... more.. How interchanges can increase business for surrounding retailers and develop Parramatta as a second CBD How a more encompassing transport system can improve the quality of life for residents and build and sustain communities How a more integrated transport system is providing new links to new business centres › Dr Rob Lang, CEO, Parramatta City Council
14.50	Case study: Airport Link: How to operate a world leading toll road to proactively ease congestion How to deliver major projects on budget and on time Creating successful partnerships to manage design, constructions, maintenance and safe operation Uncovering and communicating the ultimate economic advantages of Airport Link for the state and for communities How to successfully coordinate one of Queensland’s most complex tunnelling and engineering feats › Mr Scott Trevana, Commercial Manager, Brisconnections
15.20	Afternoon Tea
	Intermodality and integration
15.50	How to improve co-operation and collaboration increase travel efficiency and patronage Mr Rod Hook Rod Hook graduated from the University of Adelaide with Honours in Civil Engineering. His extensive project delivery experience includes delivering important, high profile and complex projects, such as the redevelopments of Glenelg/West Beach and... more.. Multimodal integration and integrated ticketing initiatives to increase revenue Making integration a priority for state transport departments Building integration into transport planning policies Can fully integrated networks be achieved in situations where private transport providers are competing for patronage? › Mr Rod Hook, Chief executive, Dept of transport, energy and infrastructre
	Safety, sustainability and the environment
16.20	Developing a sustainable transport system that is specific for the Australian environment Mr Mark Batstone For over 15 years, Mark has been a senior environmental officer in the transport infrastructure delivery industry. At some level or another, Mark has advised/managed environmental assessments on transport (whether it be road or rail) infrastructure... more.. Investing in sustainable and longstanding transport to save on long term costs Upgrading and maintaining our transport to withstand extreme weather conditions How to keep commuters and staff safe during unexpected environmental disasters Smarter and greener construction to cope with the carbon tax Methods for better waste management before, during and after construction › Mr Mark Batstone, Senior Environmental Adviser (Projects), Queensland Rail
16.50	Case study: How the i-miev is being positioned as a mainstream vehicle and encouraging sustainable transport strategies How EVs are driving sustainable transport strategies Understanding the impact of EVs on our public transport system Uncovering the market for EVs and costs and benefits of EVS for government, retail and consumers › Mr Mark Whyte, i-MiEV Key Account Manager, Mitsubishi Australia
17.20	Closing remarks from the Chair Mr Des Dent Mr Dent is a graduate of Qld Uni in Engineering and Economics and worked in QR and Main Roads each for 10 years. He has specialised in the application of computer technology to transport engineering. His 15 year period in consulting with PPK took... more.. › Mr Des Dent, CEO, 10000 Friends of Greater Sydney
17.30	Close of Day Two