The Utility Show - Day Two, Wednesday 4 July 2012

last modified: 12 July '12

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09.00

Opening remarks from the Chair

Mr David Prins

20 years consulting experience in energy and utilities Particular interest in electricity and gas retailing (strategy and pricing), and metering and data services (especially smart metering and smart grid applications) Specialties: ...

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› Mr David Prins, Director, Etrog Consulting Pty Ltd

PRICING AND BILLING

09.10

Future pricing – how the introduction of smart meters will change customer interaction

Mr Paul Simshauser

Paul Simshauser joined AGL in 2008 as Chief Economist & Group Head of Corporate Affairs. He has overall responsibility for regulated pricing, economic policy and sustainability, energy regulation, government affairs, media & corporate...

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› Mr Paul Simshauser, Chief Economist and Group Head of Affairs, AGL

09.40

Analysing the impacts of carbon pricing and renewable energy on retail energy prices

Mr Nigel Clark

Nigel Clark – Managing Director, Momentum Energy Mr Nigel Clark is the Managing Director of Momentum Energy. During his six years with Momentum, Nigel Clark has built a robust business that delivers sustainable returns and is one of the fastest...

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› Mr Nigel Clark, Managing Director, Momentum Energy

10.10

In conversation: How to reduce credit risk through effective modelling and billing strategies

Mr Harry Bonning

A career in financial customer operations including • Utility billing in the UK with PowerGen/Conaco; • Telco billing, receivables and revenue assurance with Vodafone in NZ & Aust; • Revenue assurance management consultancy with Ernst & Young in...

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Ms Louise Cuthbert at Smart Electricity World Australasia

10.40

Refreshments and networking

HOME ENERGY MANAGEMENT

11.20

Facilitating the introduction of smart home technologies through regulatory support

Mr David Calder at Smart Electricity World Australasia

› Mr David Calder, Manager Strategy and Regulation, Origin Energy

11.50

Panel: How to modify and improve home energy use

Mr Glenn Walden

Glenn is an electrical engineer with more than 27 years experience in the Queensland electricity industry, including the areas of distribution, generation, renewables, remote area power supply, project management, business management and business...

Mr Mark Paterson

Mark began his career focused on industrial air conditioning and refrigeration systems. His subsequent academic studies and 25 years in the energy and building services industries have integrated the disciplines of: • Engineering; • Management;...

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Mr Joel Hagan at Smart Electricity World Australasia

› Mr Glenn Walden, Group Manager Innovation and Technology Development, Ergon Energy
› Mr Mark Paterson, Manager, Smart Grid Partnerships, CSIRO
› Mr Joel Hagan, Chief Executive Officer, Onzo

12.30

Unlocking consumer benefits through energy portals and home area networks

Mr Michael Macfarlane

Michael is an Electronics Engineer and Radio Tradesman, to date he has 24 years experience in electronics, Communications and real time systems. 18 of those years have been dedicated to the SCADA sector initially with a well know Australian RTU...

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› Mr Michael Macfarlane, SmartNet & Customer Service Manager, Strategy & Technology, Jemena

13.00

Networking lunch

CHANGE AND INNOVATION

14.10

In conversation: Navigating energy retail regulatory and legislative hurdles

Mr Alex Cruickshank

Alex Cruickshank has been involved with the National Electricity Market since 1992, when he worked for ETSA on the initial rules. In that time he has seen the electricity and gas markets evolve to fully functioning competitive markets with...

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Mr Andrew Dillon at Smart Electricity World Australasia

› Mr Alex Cruickshank, Head of Energy Regulation, AGL
› Mr Andrew Dillon, ., Energy Supply Association of Australia
› Mr David Calder, Manager Strategy and Regulation, Origin Energy

14.50

The SMART response to changing customer demand

Mr Naz La Gamba at Smart Electricity World Australasia

› Mr Naz La Gamba, General Manager, Marketing & Customer Innovations, Origin

NEW BUSINESS MODELS

15.20

Brand positioning, innovation and engagement through the eyes of a challenger brand

Mr David Goadby

David Goadby is the General Manager Sales, Marketing & Public Relations at Australian Power and Gas Company Limited (ASX: APK), one of Australia’s fastest-growing energy retailers. A commercially led senior executive, David has 20 years experience...

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