Cards and Payments - Conference day 1 - Tuesday 13th March 2012

last modified: 05 March '12

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07.40

Registration and welcome refreshments

08.20

Opening remarks from the Chair

Ms Hoda Shoukry

Mrs. Hoda Shoukry is the Chief Executive Officer of Mediterranean Smart Cards Company (MSCC). Mrs. Shoukry joined MSCC in July 2006 as Managing Director, bringing over 30 years of managerial and operational banking experience on a local, regional...

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Reserved for MSCC

› Ms Hoda Shoukry, Chief Executive Officer and Managing Director, Mediterranean Smart Cards Company

Big picture

08.30

Keynote address: The road to a cashless economy

Mr Roy Sudipta at Cards & Payments Africa

• Uncovering the naked truth of a cashless society
• How to cash in on contactless - where does the pr
• The government’s role in the cashless economy
• Overcoming what challenges lie ahead

› Mr Roy Sudipta, Head of Credit Cards, ICICI Bank Limited

09.00

VISA’S PERSPECTIVE ON PAYMENT TRENDS

Mr Dougie Henderson

Dougie Henderson joined Visa Inc, a global payments technology company, as Head of Emerging Products – Africa in January 2012. Based in Visa Sub-Sahara Africa’s head office in Johannesburg, Mr. Henderson is responsible for product management and...

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› Mr Dougie Henderson, Head of Emerging Products - Africa, Visa Inc

09.20

Panel discussion: Keeping pace with the progress of emerging payments

Ms Vanessa Wands at Cards & Payments Africa

Mr B. Chandrasekhar

Chandrasekhar has over 24 years of retail banking experience across multiple geographies and roles. He has worked for over 23 years with Standard Chartered Bank across India, Bahrain, Lebanon and UAE. He joined Arab Banking Corporation in August...

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Mr Dave Mitchell at Cards & Payments Africa

• The changing dynamics of the entire payment ecosystem
• Business models and revenue opportunities in customer
connection
• Business drivers across the open payment landscape
• New launches: how to put them into action

› Mr Roy Sudipta, Head of Credit Cards, ICICI Bank Limited
› Ms Vanessa Wands, Executive: Electronic Collections, African Bank
› Mr B. Chandrasekhar, Chief Executive Officer, Arab Financial Services
› Mr Dave Mitchell, Head: National Payment Systems Department / Head of SADC Payment System Department, South African Reserve Bank

10.00

Exhibition opening and morning refreshments

11.00

Keynote address: Cross border payment models – planning for growth

Ms Petra Stange at Cards & Payments Africa

• What’s going on in Europe – an overview
• Understanding the challenges with cross border payments
• Do we need a new European scheme
• Unwrapping the global payment trends and their impact on cross
border payments

› Ms Petra Stange, Director of Global Transactional Banking, Duetsche Bank

Fraud & security

11.30

Global fraud trends - how they affect your company

Mr Jaco De Jager at Cards & Payments Africa

• International fraud trends
• Why people commit fraud
• The impact of fraud on your organisation
• How to prevent fraud and minimise your losses
• Tools are there to assist auditors in their investigation

› Mr Jaco De Jager, CEO, South African ACFE Chapter

12.00

Fraudsters on the move - exploring the recent trends and activities in e-commerce fraud

Ms Susan Potgieter at Cards & Payments Africa

• How to protect your business from today’s fraudulent activities
• Availing your business to the latest fraud-fighting techniques
• The benefits for the e-commerce ecosystem when stopping fraud

› Ms Susan Potgieter, General Manager: Commercial Crimes Office, SABRIC (South African Banking Risk Information Centre)

12.30

Luncheon Sponsor Presentation

Mr B. Chandrasekhar

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AFS

› Mr B. Chandrasekhar, Chief Executive Officer, Arab Financial Services

12.40

Networking luncheon sponsored by AFS and exhibition viewing

14.00

Panel discussion: How to fight fraud, reduce costs and increase revenue

Mr Kari Oksanen at Cards & Payments Africa

Mr KINGSLEY OGBONNA at Cards & Payments Africa

Mr K. Sivaraman at Cards & Payments Africa

• How to assess the basics of credit card processing and liability
• Evaluating the impact of chip and PIN on fraud
• Security techniques to mitigate the threat of identity theft
• Introducing a holistic payments strategy with a focus on
mitigating fraud and related costs

› Ms Susan Potgieter, General Manager: Commercial Crimes Office, SABRIC (South African Banking Risk Information Centre)
› Mr Kari Oksanen, Vice President, Nordea Bank Finland Plc
› Mr KINGSLEY OGBONNA, HEAD, CARD BUSINESS AND COUNTRY COORDINATOR EBUSINESS SALES, Keystone Bank
› Mr K. Sivaraman, General Manager, Reserve Bank of India

14.45

Keynote address: The impact of biometric technology for secure transactions

• Tackling fraud with biometric technology
• The ROI of setting up biometric technology in ATMs
• The future of biometrics and your business

› Mr Kari Oksanen, Vice President, Nordea Bank Finland Plc

15.15

Speed networking and afternoon refreshments

16.00

Growth & productivity through mobile innovation

Mr Mervin Goliath at Cards & Payments Africa

• Crafting the best ‘technology response’ in a changing environmen
• Navigating from existing to emerging technologies
• How can mobile innovation drive growth and productivity?

› Mr Mervin Goliath, Chief Operating Officer, ABSA

Payment convergence

16.20

Payment convergence – making friends with future payment systems for increased efficiency

Mr John Harvey

John Harvey is Business Development Manager for ViVOtech’s NFC Software products in the EMEA region. With 24 years experience in the payments industry including special expertise in mobile retail applications for the last 10 years, John is well...

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• Examining the key drivers of payment convergence
• How to achieve widespread adoption of NFC mobile payments
• Strategies for controlling and operating an NFC payment network
• Convergence trends impacting the payment ecosystem
• How to evaluate the costs and benefits of payment convergence

› Mr John Harvey, Director, Business Development EMEA, Vivotech

16.40

Round table - Enter into in depth discussions with your peers about subjects that affect you in your business.

Roundtable 1: How to boost your ROI in new markets
Roundtable 2: Security management – how to achieve
mobility, flexibility & security for cards & payments
Roundtable 3: Applying innovative payment solution

17.10