Loyalty World is the definitive customer retention conference for North America
Loyalty World USA is a three-day senior-level B2B conference for all B2C businesses – retail, travel, entertainment, banking, and more – seeking the best business strategies to maximize returns from customer retention and loyalty programs.
Loyalty World USA is about understanding what customer management actually means today in a very different economic environment with a very discerning and anxious customer base. And it's about understanding the complex relationships that you need to put in place to create that happy and loyal customer.
Come to Loyalty World USA and learn:
- How to build a cohesive, all‐encompassing, cross‐channel customer loyalty strategy
- How to interpret and use customer data to forge greater customer engagement and trust
- How to create a customer‐centric organization and build the brand
- How to engage customers through effective cross-channel campaigns via social media
- How to leverage reward and recognition programs to drive measurable business results
- How to integrate gaming platforms and location-based services to increase loyalty
World class loyalty solution providers attend:
- To be seen as a leading solutions and service provider to USA’s B2C companies
- To establish credibility for your product or service
- To create awareness, raise your profile and get your brand, product or service in front of mind with key decision makers
- Demonstrate your credibility
The Loyalty World USA focus:
- Who are your customers and which ones are profitable and worth investing in?
- What does your customer want these days?
- How do you keep them loyal?
- Are Loyalty Programs the answer?
- Where does CRM fit in?
- Why is social networking and blogging such a big threat or opportunity?
- What about price?
Loyalty World USA is a multi-faceted event
- A three day conference
- A showcase
- Speed networking
- Interactive panel discussions
- Roundtable brainstorms
- Live debates
