Cubic

Cubic is the world’s largest and most experienced provider of automated fare collection systems and services for public transport. From system design to operations and customer service, Cubic provides transport authorities with fare collection solutions for the complete system life cycle.

System infrastructure is built on Cubic’s multi-level approach to systems and services; from passenger access to public transport (e.g. using a contactless card, call centre, etc) to the back office computer system, which manages system assets, reconciles financial transactions and generates essential data used to deliver services at peak levels of performance. From a value perspective, systems and ongoing operational services delivered by Cubic enable public transport authorities to continuously improve efficiency and convenience for their customers.

Our fare collection systems and services are implemented with an emphasis on innovation, reliability and continuous process improvement. Entrusting the complete spectrum of operations to Cubic ensures customer services are provided at industry benchmarks for key performance indicators (KPIs) and system assets deliver the highest levels of availability. Benefits to transport authorities include reduced operating cost, increased revenue and a more rewarding customer experience. Our reference sites include London, San Francisco, Brisbane, Los Angeles, Atlanta and many more.