Day Two saw
Melbourne Water discuss the integration of stakeholder issues in strategic planning, ActewAGL tackling customer service in a multi-utility environment, and the State Water NSW experience in achieving successful asset management to improve operational efficiency. Day Three was undeniably stolen by the US, with
Mr. Thomas Paolicelli, Executive Director of
New York City Municipal Water Finance Authority providing Australia’s water executives with insight into models for funding water infrastructure, focusing on answering the question of how to involve the private sector without complete privatisation
