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In conjunction with

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Workshop II Friday, 19th of March 2010Workshop II Friday, 19th of March 2010
How can you implement mobile banking?Objective
Learn what has worked and what has not in the worked
in the world of mobile banking. Learn lessons based on
hands on experience and case studies of successful and
less successful mobile banking and mobile payment
deployments in developing and developed markets.
8.30am Registration and refreshments
9am The importance of mobile technology platforms
- Understanding the basics of mobile banking
- What are the advantages and disadvantages of m-banking technology
- Overview on m-banking systems
- How to be and the implications of being mobile network agnostic
10.30am Morning refreshments and networking
11am The importance of customer acquisition and customer take-on
- Banking the people – getting the basics right
- Getting the customer to understand the new look banks
- What the challenges in acquiring mobile banking customers?
1.30pm The options in mobile money transfer
- Have mobile money partnerships really been seamless?
- Are there options beyond remittances for mobile money?
- Has M-PESA worked?
- Other options for mobile money transfers
3pm Afternoon refreshments and networking
3.30pm Is there money in mobile banking and mobile payments?
- Where is the money?
- Have telco’s and banks helped realise the potential for mobile payments
- What type of transactions and volumes can you expect?
5pm End of workshop
Mr Craig Kilfoil, Chief Executive Officer, ExactSwitch SA
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