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Why Kiosk & Self Service World Australia?
In an increasingly fragmented marketplace, customer service has become the new front line in achieving competitive advantage. Self service solutions, once the domain of the retail sector are now being used by a diverse range of industries including travel and transport, Government, financial services, healthcare and communications in an attempt to create the best possible customer experience, while reducing costs and increasing profitability.
Kiosk & Self Service World Australia is a place where innovation will be showcased, education delivered and solution partners found.
Comprehensive educational programme featuring the latest case studies
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Understand the business benefits of kiosk and self service across a range of sectors
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Learn how to create new revenue streams
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Learn how to generate cost savings
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Talk to industry leaders
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Hear presentations from those who have "been there and done it."
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Network with your peers
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Learn how to implement and project manage a kiosk strategy
Exhibition showcasing the latest technologies and solutions
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Business-to-business show dedicated to putting exhibitors in contact with key decision-makers and purchasers
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See and touch the newest technology on the market
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A meeting place for professionals to exchange ideas and purchase solutions
Kiosk and Self Service World Australia will be supported by a comprehensive marketing campaign, ensuring that all exhibitors benefit from exactly the right quality and quantity of visitors
Who will attend?
Anyone responsible for increasing revenue, improving customer service, reducing costs and ensuring their company stays ahead of new technologies.
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The Conference:
In the world of customer service technology, things change very quickly. The Kiosk & Self Service World Australia educational programme will cover all the important business and technology issues through a series of presentations and interactive panel discussions.
Topics being covered include:
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Kiosks – The point of service frontier
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Making Self Service a part of your business strategy
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What are the latest developments in Self Service Technology?
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Planning and delivering a kiosk project
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Aligning self service kiosks with business objectives
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Taking your current kiosk strategy to the next level
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Managing risk and operational complexity
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How will investment in self service impact my bottom line?
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Self Service as an enabler of faster, better customer service
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Redefining self service through kiosk innovation
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Key factors when considering kiosk location and design
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A new approach to kiosk security and control
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Delivering quality performance for secure and accurate transactions
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Where can I source components for my kiosk deployment?
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