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Conference:
Conference:
IT Services Day
23 Aug 2010: 08:00 - 17:00
CCW Day 1
24 Aug 2010: 08:00 - 17:00
CCW Day 2
25 Aug 2010: 08:00 - 17:00
Customer Management Day
26 Aug 2010: 08:00 - 17:00
Workshops
Workshop 1 and Workshop 2
27 Aug 2010: 08:00 - 17:00
Exhibition:
24 - 25 Aug 2010
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Visit Africa's only IT Service Management and Contact Centres event
Contact Centres World Africa Expo showcases not only local but international technology and services for the industry, it is the African event designed to help you get on top of the latest technologies and trends in just two days.
- FREE educational seminars and technology showcase
- Over forty leading solution providers exhibiting
- Network and swap ideas with like minded professionals, before, during and after the show
Who should visit?
- Communications Directors
- Customer Service Directors
- Marketing Directors
- Sales Directors
- Client Services Managers
- CRM Managers
- Customer Liaison Manager
- Business Consultants
- Customer Services Manager
- Loyalty Managers
- Brand Managers
- Contact Centre Managers
- IT/IS Managers and Directors
- Help Desk & Software Support Executives
- Heads of Services and Support
- Help Desk, Customer Service and Technical Support Professionals
- Support Team Leaders
- Knowledge Managers & Engineers
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Platinum Sponsor:
Silver sponsor:
Bronze Sponsor:
Technical Breakfast Sponsor:
Visitor lounge sponsor:
Speed networking sponsor:
Exhibitors:
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We are busy putting together the agenda for IT Service Management World Africa 2010.
If you would like to participate as a speaker and present a paper please contact us.
Lauren Dansky – Conference Manager +27 (0) 11 516 4954
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