IT Service Management World Africa 2010

Performance Excellence for Help desks and IT Service Managers

Quick links

networking & contacts

conference details

Conference:

Conference:

IT Services Day

23 Aug 2010: 08:00 - 17:00

CCW Day 1

24 Aug 2010: 08:00 - 17:00

CCW Day 2

25 Aug 2010: 08:00 - 17:00

Customer Management Day

26 Aug 2010: 08:00 - 17:00

Workshops

Workshop 1 and Workshop 2

27 Aug 2010: 08:00 - 17:00

Exhibition:

24 - 25 Aug 2010

› See last years programme

or call +27 11 516 4058

conference:

speaker faq

delegate faq

Join us at IT Service Management World Afirca 2010 for months of highly targeted exposure:

Brand your publication with an event that the industry believes in
Fully capitalise on our integrated marketing campaign
Increased customer contact and business opportunities
Widen your exposure to new regions
A unique opportunity to give clients “hands on” experience with your products / services
Exclusive interviews with the region’s movers and shakers
Avail yourself of invaluable editorial & feature content at the conference

Call for media partners:

Capitalise on this ideal platform to market your publication and form strategic relationships through networking at IT Service Management World Africa 2010.

Endorsers:

We work with highly accredited industry bodies / associations in this arena.

Media Partners:

The Contact Industry Hub website (www.contactindustryhub.com) is the largest contact centre web portal catering specifically for the contact centre industry in South Africa and the rest of Africa. The site features the latest industry news and editorial, plus events, vacancies, a supplier directory and other vital information for contact centres.

Frost & Sullivan is a global research and consulting company with its global headquarters in Palo Alto, California, USA and its African office in Cape Town. Established in 1961, Frost & Sullivan supports global Fortune 1000 companies, the investment community and emerging businesses through generating, evaluating and helping to implement effective growth strategies. The company employs more than 1,700 industry analysts, growth consultants and other staff in 35 offices worldwide. This ensures that our teams are able to provide local expertise to our clients on an international scale.

For more information, visit http://www.frost.com

Endorsers:

For more information please contact:

Retha Barnard

Marketing Manager
Email: retha.barnard@terrapinn.co.za
Tel: +27 11 516 4058
Fax: +27 11 707 9974

» Find out more
» Looking for an event taking place sooner or in a different part of the world?

Platinum Sponsor:

Silver sponsor:

Bronze Sponsor:

Technical Breakfast Sponsor:

Visitor lounge sponsor:

Speed networking sponsor:

Exhibitors:

We are busy putting together the agenda for IT Service Management World Africa 2010.

If you would like to participate as a speaker and present a paper please contact us.
Lauren Dansky – Conference Manager +27 (0) 11 516 4954

Target your market!

For details contact
samantha.pickard

@terrapinn.co.za

endorsed by: